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#1 trevorcork

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Posted 12 February 2016 - 07:02 AM

Hi laptop slow when im browsing internet and when i type in a page it very slow too open, but when i am not online just browsing laptop files or docs it is fine so its just when im on line?



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#2 Agouti

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Posted 12 February 2016 - 07:57 AM

It is very difficult to say what might be causing your browsing to be slow based on the scant information you provided.  You need to provide more details, e.g. what are the specs of your laptop, what is the download/upload speed of your broadband package, etc, etc.



#3 dc3

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Posted 12 February 2016 - 10:20 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

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