Since today, my custom made laptop gets a white screen the second I turn it on. If I plug it to an external monitor, that external monitor works, tried both HDMI and thunderbolt>VGA adapter (yeah my laptop isn't a Mac but has a thunderbolt port.. idk.)
I've read around and found this posted fairly often; http://www.laptoprepair101.com/laptop-lcd-screen-turned-white/
I'm not too scared to crack open the bottom part of my laptop (I've done it before to re-adjust a hard drive that bumped out). Speaking of which, even though I should, I don't treat this laptop too well, I lug it around in my backpack and it might take a few bumps every now and then. Dumb I know, it's a $2500 laptop.
Now the real issue is that I'm not very hardware savvy but I'm not retarded either. However, I don't know which PART of my laptop I should open to find the "connection between video cable and LCD screen" as per the instructions on that webpage. Am I opening the bottom part under my laptop where the HDD was? Am I opening the keyboard and looking under? Am I opening the screen itself? From the front? From the back? How? There are no screws!
If you'd like pictures, I can provide them.
Here are the specs of the laptop;
1 x Sager NP9377-S (Clevo P377SM-A) () = $2,154.01 Graphics Video Card NVIDIA® GeForce™ GTX 980M (8.0GB) GDDR5 PCI-Express DX11 (Maxwell) [User Upgradeable] (SKU – GPU01X) Thermal Compound FREE! - IC Diamond Thermal Compound - CPU + GPU Processor Sager - 4th Generation Intel® Haswell Core™ i7-4810MQ (2.8GHz - 3.8GHz, 6MB Intel® Smart Cache) (SKU – SPU401) Display 17.3" FHD 16:9 "Matte Type" Super Clear Ultra Bright LED Anti-Glare Screen (1920x1080) (SKU - SSC002) Fingerprint Reader Integrated Fingerprint Reader Battery Smart Li-ion Battery (8-Cell) Sound Card Sound Blaster Compatible 3D Audio - Included Camera Integrated Digital Video Camera Memory Card Reader Internal 9-in-1 Card Reader (MMC/RSMMC/SD/Mini SD/SDHC/SDXC/MS/MS Pro/MS Duo) Wireless Network Sager - Intel® Dual Band AC 7260 802.11 A/AC/B/G/N 2.4/5.0GHz + Bluetooth™ 4.0 (SKU - WIFI94) Bluetooth Bluetooth Included With select wireless cards only (See “Wireless Network” Section Below) Optical Drive Bay 6X Blu-Ray Reader + 8X DVDRW/CDRW Super Multi Combo Drive (Sager) (SKU - ODD084) Primary Hard Drive 1TB 7200RPM [SATA II - 3GB/s] (SKU - HDDX97) mSATA SSD Drive ( Slot 1 ) Remove - mSATA mSATA SSD Drive - Configuration Option Non-RAID Storage Exterior Finish - Graphic & Textured Wraps Standard Laptop Finish Ram 16GB DDR3 1600MHz [2x8GB] Kingston HYPER X (CL9) Dual Channel Memory (SKU - RAMX99) Branding Remove All Branding Warranty LIFETIME Ltd Labor* 1 Year Parts Warranty Lifetime 24/7 DOMESTIC Technical Support (Labor through XPC) Includes FREE Shipping Both Ways for Parts Warranty Repairs (SKU - WTY099) The XOTIC PC Difference * 24/7 LIFETIME U.S. based technical support * Extreme QA testing by dedicated technicians * 24-72 Hour stress testing and benchmarking to ensure top performance and stability Build Time Standard Production Time
Thank you, I hope that helps.