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SimpleNewTab - Chante Tab Custom Page


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4 replies to this topic

#1 ailios

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Posted 11 February 2016 - 11:57 PM

I'm helping my brother clean up his laptop. So much better now. But there's one bit of adware that won't go away:  SimpleNewTab - Change Tab Custom Page.  It's an Internet Explorer add-on. I've tried resetting IE, twice, with reboots after, but on login it's back in the add-ons list and enabled. Very frustrating. Isn't being picked up by Malwarebytes, Eset online scanner, nor Trend Micro Housecall.

 

Attached are FRST logs. Hoping that's what you'll want to see.

 

Can you help?

Attached Files



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#2 nasdaq

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Posted 12 February 2016 - 10:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

[B]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
URLSearchHook: [S-1-5-21-2805964704-404792040-3253946584-1001] ATTENTION => Default URLSearchHook is missing
BHO-x32: No Name -> {B69F34DD-F0F9-42DC-9EDD-957187DA688D} -> No File
Toolbar: HKU\S-1-5-21-2805964704-404792040-3253946584-1002 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Task: {2248F8F7-F337-40F7-82FE-05BE37B06253} - \Seventh -> No File <==== ATTENTION
Task: {CC4ACF03-EC1C-4D56-BFF8-568DD2047054} - \Sixth -> No File <==== ATTENTION
Task: {E693E67B-B050-4CC4-A0E0-8F225F125A52} - \LaunchPreSignup -> No File <==== ATTENTION[/B]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

I did not find any reference to SimpleNewTab in your logs.

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

====

Keep me posted on the issue.

#3 ailios

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Posted 12 February 2016 - 09:08 PM

SimpleNewTab is still in the list of Internet Explorer add-ons. At least it hasn't gone back to Enabled state since before my first post. It isn't in Chrome.

Attached Files



#4 nasdaq

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Posted 13 February 2016 - 09:56 AM

It is said that some Add-ons cannot be removed.

http://windows.microsoft.com/en-CA/internet-explorer/manage-add-ons#ie=ie-11

===

Lets find out.

Refer to this page.
http://superuser.com/questions/268378/cant-remove-internet-explorer-add-on

Give me the Class ID: number the the { } curly brakets.

Continue:


Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2


If your operating system is 64 bit download this tool:
SystemLook_x64.exe
  • Double-click SystemLook.exe
  • to run it.
  • Copy and paste the content
  • of the following bold text into the main textfield:
    :regfind
    SimpleNewTab
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  • Note: The log can also be found on your Desktop entitled SystemLook.txt.
===

#5 nasdaq

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Posted 19 February 2016 - 09:58 AM

Are you still with me?




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