Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Do I have a Hard Drive Failure? Can this computer be saved?


  • Please log in to reply
3 replies to this topic

#1 baabel

baabel

  • Members
  • 142 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 11 February 2016 - 07:30 PM

 

Hello:

I think I've had a hard drive failure. I wonder if there is anything I can do to save my computer.

I am writing this on a different machine in a different location.

 

The failed computer is a Dell XPS running Windows 7.

 

This morning I shut the computer off prior to leaving for a job and it told me it was installing 22 updates. I noticed before I left that it was spending a long time on update 16. So I let it run and went off to my job. When I came home the computer had shut down as expected. I rebooted. The computer got as far as the four color Windows emblem and shut down. I never got that far again.

 

 

(sorry, I'm trying to read my own handwritten notes and some of the following may be wrong)

 

RAID Volumes

ID None disabled bootable NO

O Dev Cache

Level

RAID 0 size 29.8 GB

Cache

Physical Drive

1 Samsung SSD PM85

29.8 GB

Press CTRL I to enter configuration => there is a menu of 6 items. Unfortunately, three, including #4 "Recovery Volume Options" are grayed out.

I' ve played around with this for a while. I can't get the computer to boot.

do you think it is lost or are there other things I can try?

 



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:40 PM

Posted 11 February 2016 - 08:14 PM

Frankly...I don't see how Win 7 can be installed and expected to run properly...on a drive/RAID of 29.8GB.

 

If it were me...I would remove the drive or drives...attach them as secondary drives on a known-good working system...and see if they can be read.

 

Louis



#3 baabel

baabel
  • Topic Starter

  • Members
  • 142 posts
  • OFFLINE
  •  
  • Local time:11:40 PM

Posted 12 February 2016 - 04:28 AM

  • I'm not sure where that number that I copied comes from.  When I bought the computer I recall it was a 500 GB drive.

Good point.  I'm not sure what the 29.8 represents.

 

I can try to start the machine again and see if any other numbers show up.



#4 hamluis

hamluis

    Moderator


  • Moderator
  • 56,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:40 PM

Posted 12 February 2016 - 01:06 PM

Well...since the system is a Dell, first thing I would do is try to run the Dell Diagnostics package.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users