The original CryptoLocker Ransomware
which first appeared in the beginning of September 2013...does not exist anymore and hasn't since June 2014. There are many copycat
and fake ransomware variants which use the CryptoLocker name but those infections are not the same. Any references to CryptoLocker and retrieving keys for it will not work anymore.
Are there any file extensions appended to your files...such as .ecc, .ezz, .exx, .zzz, .xyz, .aaa, .abc, .ccc, .vvv, .xxx, .ttt, .micro, .encrypted, .locked, .crypto, _crypt, .crinf, .r5a, .XRNT, .XTBL, .crypt, .R16M01D05, .pzdc, .good, .LOL!, .OMG!, .RDM, .RRK, .encryptedRSA, .crjoker, .EnCiPhErEd, .LeChiffre, .keybtc@inbox_com, .0x0, .bleep, .1999, .vault, .HA3, .toxcrypt, .magic, .SUPERCRYPT, .CTBL, .CTB2,
or 6-7 length extension consisting of random characters?
Did you find any ransom note
? These infections are created to alert victims that their data has been encrypted and demand a ransom payment. Check your documents folder for an image the malware typically uses for the background note. Check the C:\ProgramData (or C:\Documents and Settings\All Users\Application Data) for a randomly named .html, .txt, .png, .bmp, .url
These are some examples of ransom notes:
HELP_DECRYPT.TXT, HELP_YOUR_FILES.TXT, HELP_TO_DECRYPT_YOUR_FILES.txt, RECOVERY_KEY.txt
HELP_RESTORE_FILES.txt, HELP_RECOVER_FILES.txt, HELP_TO_SAVE_FILES.txt, DecryptAllFiles.txt
DECRYPT_INSTRUCTIONS.TXT, INSTRUCCIONES_DESCIFRADO.TXT, How_To_Recover_Files.txt
YOUR_FILES.HTML, YOUR_FILES.url, encryptor_raas_readme_liesmich.txt, Help_Decrypt.txt
DECRYPT_INSTRUCTION.TXT, HOW_TO_DECRYPT_FILES.TXT, ReadDecryptFilesHere.txt, Coin.Locker.txt
_secret_code.txt, About_Files.txt, Read.txt, ReadMe.txt, DECRYPT_ReadMe.TXT, DecryptAllFiles_.txt
FILESAREGONE.TXT, IAMREADYTOPAY.TXT, HELLOTHERE.TXT, READTHISNOW!!!.TXT, SECRETIDHERE.KEY
IHAVEYOURSECRET.KEY, SECRET.KEY, HELP_DECYPRT_YOUR_FILES.HTML, help_decrypt_your_files.html
HELP_TO_SAVE_FILES.txt, RECOVERY_FILES.txt, RECOVERY_FILE.TXT, RECOVERY_FILE_[random].txt
Howto_RESTORE_FILES_.txt, Howto_Restore_FILES.txt, howto_recover_file_.txt, restore_files_.txt,
how_recover+[random].txt, _how_recover_.txt, recovery_file_[random].txt, recover_file_[random].txt
recovery_file_[random].txt, Howto_Restore_FILES.TXT and help_recover_instructions+[random].txt
Note: The [random] represents random characters which some ransom notes names may include.
Once we have identified which particular ransomware you are dealing with, I can direct you to the appropriate discussion topic for further assistance.