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Laptop headphone jack not producing sound


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#1 cthulhusquid

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Posted 10 February 2016 - 05:07 PM

Basically, here is how things progressed.

 

1. Headphones plugged into jack worked.

2. Headphones plugged into jack occasionally stopped working, but worked when I restarted the driver.

3. Headphones do not work when plugged into the jack and restarting the driver does nothing.

 

I am currently using Windows 8.1, a Realtek soundcard and drivers, and the headphones are not defective. Strangely enough, the headphones are "noticed" (there is a popup in the Realtek HD sound manager where it asks what you are plugging in) when I put them into the jack, so I'm somewhat sure the jack isn't defective. Any ideas what could be the issue?


Edited by cthulhusquid, 10 February 2016 - 06:05 PM.


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#2 Captain_Chicken

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Posted 10 February 2016 - 09:12 PM

When you look inside the port, is there any physical damage?

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#3 cthulhusquid

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Posted 11 February 2016 - 12:26 AM

When you look inside the port, is there any physical damage?

What should I specifically be looking for? One of the copper things has a tiny grey-ish spot on first examination, but that's all I can see for now.


Edited by cthulhusquid, 11 February 2016 - 12:26 AM.





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