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Desktop can't see wireless router but other devices can


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#1 Lind1154

Lind1154

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Posted 10 February 2016 - 11:41 AM

having some trouble all of a sudden at work (small business, no IT dept)

Everything worked fine Friday and Monday my computer couldn't connect to the router - it was off all wknd no updates or anything.

When I run an Ethernet cable to the router I get internet access. My phone and iPad recognize the router and have Internet access. My laptop has the same trouble as the desktop - can't see the router at all.

Things I've tried:
* power cycling the router and computer
* ipconfig renew and release both wirelessly and wired
* a different command prompt - netsh followed by other stuff I could look up if necessary
* updating the drivers for the wireless connection
* uninstalling and reinstalling the drivers for the wireless connection
* resetting the router
*system restore to when it last worked

Hoping someone can help me!!!

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#2 Lind1154

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Posted 10 February 2016 - 12:16 PM

Sorry here's the info requested in the sticky

Toshiba DX735

Connected wirelessly

Western digital my net N900

The only way to do the last thing would be to connect with Ethernet...will that still give the info desired?




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