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BSOD Windows 10 Randomly


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#1 kirbymaster101

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Posted 09 February 2016 - 11:38 PM

Went a few days without a bsod, then happens randomly from a span of a few hours to a few days. It's really random when it happens.

 

OS - Windows 10 Home x64
Age - less than a month


Intel i5-4210H @ 2.90 ghz
Integrated Card - Intel HD Graphics 4600
Dedicated Card - NVIDIA GeForce 940m

MSI GPD72 2QD Leopard Laptop

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 10 February 2016 - 09:20 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

 

 

Your UEFI/BIOS (version E1793IMS.10C) dates from 2015.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.

Only 5 Windows Update hotfixes installed.  Most build 10240 (original release) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

 

There are 12 ApphelpHardBlock errors in the WER section of MSINFO32.
I suspect that this means that you have incompatible software installed.
The ApphelpHardBlock message means that an incompatible program has been blocked, but it does not specify which program it is.
Please check your older software for compatibility with this version of Windows.

The BSOD's blame vuhub.sys (which dates from 2007 and is likely incompatible with your system) - a component of the Eltima Software USB to Ethernet Connector Driver

Please uninstall the software for this device, then physically remove the device from your system.

See if that stops the BSOD's

 

Analysis:
The following is for informational purposes only.
**************************Tue Feb  9 22:30:27.657 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020916-22140-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 0:01:24.996
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+7f0a )
BugCheck 50, {ffffe0010cdb9000, 0, fffff8004ffa7f0a, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe0010cdb9000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8004ffa7f0a, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 13:34:44.597 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-20156-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 0:01:18.804
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+8000 )
BugCheck 50, {ffffe001323e50e6, 0, fffff800216d8000, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe001323e50e6, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800216d8000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 13:32:50.295 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-19843-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 0:15:31.859
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+7f0a )
BugCheck 50, {ffffe000c32c4000, 0, fffff801870a7f0a, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe000c32c4000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff801870a7f0a, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 13:16:46.343 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-32296-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 1:03:05.798
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+7f0a )
BugCheck 50, {ffffe001e6a76000, 0, fffff80128357f0a, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe001e6a76000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80128357f0a, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 10:50:17.324 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-21078-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 0:17:00.538
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+8000 )
BugCheck 50, {ffffe0011fc91026, 0, fffff801f0828000, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe0011fc91026, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff801f0828000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 10:19:37.824 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-40859-01.dmp]
Windows 10 Kernel Version 10240 MP (4 procs) Free x64
Built by: 10240.16384.amd64fre.th1.150709-1700
System Uptime: 0 days 0:28:25.517
*** WARNING: Unable to verify timestamp for vuhub.sys
*** ERROR: Module load completed but symbols could not be loaded for vuhub.sys
Probably caused by : vuhub.sys ( vuhub+7f0a )
BugCheck 50, {ffffe0012063c000, 0, fffff801953e7f0a, 0}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffe0012063c000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff801953e7f0a, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  UsbService64.e
FAILURE_BUCKET_ID:  AV_R_INVALID_vuhub!Unknown_Function
CPUID:        "Intel® Core™ i5-4210H CPU @ 2.90GHz"
MaxSpeed:     2900
CurrentSpeed: 2893
  BIOS Version                  E1793IMS.10C
  BIOS Release Date             08/26/2015
  Manufacturer                  Micro-Star International Co., Ltd.
  Product Name                  GP72 2QD
  Baseboard Product             MS-1793
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Tue Feb  9 22:30:27.657 2016 (UTC - 5:00)**************************
vuhub.sys                   Fri Nov 16 10:31:13 2007 (473DB7C1)
ScpVBus.sys                 Sun May  5 17:31:26 2013 (5186CFAE)
SynTP.sys                   Thu Oct  9 01:07:46 2014 (54361822)
Smb_driver_Intel.sys        Thu Oct  9 01:12:24 2014 (54361938)
elytsxu.sys                 Sun Mar  1 03:22:32 2015 (54F2CC48)
Netwew02.sys                Mon Mar 23 04:58:31 2015 (550FD5B7)
e22w10x64.sys               Mon Apr 27 15:36:50 2015 (553E8FD2)
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
TeeDriverW8x64.sys          Thu Jun 11 21:52:49 2015 (557A3B71)
RTKVHD64.sys                Mon Jun 15 08:57:52 2015 (557ECBD0)
bwcW10x64.sys               Fri Jun 26 19:02:38 2015 (558DDA0E)
igdkmd64.sys                Mon Jun 29 21:09:49 2015 (5591EC5D)
intelppm.sys                Thu Jul  9 23:12:59 2015 (559F383B)
ibtusb.sys                  Wed Dec 16 18:32:44 2015 (5671F49C)
HD-Hypervisor-amd64.sys     Wed Jan  6 22:20:24 2016 (568DD978)
nvlddmkm.sys                Fri Jan 22 19:25:59 2016 (56A2C897)
aswMonFlt.sys               Tue Feb  2 09:56:21 2016 (56B0C395)
aswRdr2.sys                 Tue Feb  2 09:57:35 2016 (56B0C3DF)
aswRvrt.sys                 Tue Feb  2 09:58:04 2016 (56B0C3FC)
aswSnx.sys                  Tue Feb  2 09:58:11 2016 (56B0C403)
aswHwid.sys                 Tue Feb  2 09:59:03 2016 (56B0C437)
aswSP.sys                   Tue Feb  2 10:18:25 2016 (56B0C8C1)
aswStm.sys                  Tue Feb  2 10:26:19 2016 (56B0CA9B)
aswVmm.sys                  Fri Feb  5 04:31:27 2016 (56B46BEF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 13:34:44.597 2016 (UTC - 5:00)**************************
aswVmm.sys                  Tue Feb  2 10:17:33 2016 (56B0C88D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 13:32:50.295 2016 (UTC - 5:00)**************************
xusb22.sys                  Thu Jul  9 23:20:48 2015 (559F3A10)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb  6 10:50:17.324 2016 (UTC - 5:00)**************************
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
RtsUVStor.sys               Sun Jan 25 22:15:59 2015 (54C5B16F)
iaStorA.sys                 Wed Feb 25 09:00:42 2015 (54EDD58A)
IntcDAud.sys                Tue Mar 31 06:56:32 2015 (551A7D60)
http://www.carrona.org/drivers/driver.php?id=vuhub.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
elytsxu.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Netwew02.sys
e22w10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW10x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=HD-Hypervisor-amd64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=RtsUVStor.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
 

XXXXX


Edited by usasma, 10 February 2016 - 09:20 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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