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Can Anyone Help Me Get Rid Of Porn Popups On My Family Pc?


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#1 loque

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Posted 30 July 2006 - 09:24 AM

I just joined this form as I am desperately seeking aid in removing nasty spyware that has infected my familys PC.

My Dad, Mother and Brother use a different PC to me, and recently that machine has been getting vulgar popups (some entitled "Adult Friend Finder") when using windows, often when not even browsing the internet. They also still use Outlook Express, and have been getting emails claiming to sell viagra and other such unwanted things.

It's causing a family rift, and I'm positive that my younger brother has been going on unsavoury websites (I've caught him on porn a number of times), but I'd rather just try and fix this than have to tell my parents that because it would cause further grief.

They programs they use are IE (my Dad won't use firefox), Outlook express and the following scanners don't pick up any malware after a scan:

Spybot Search and Destroy, Adaware and Zone Alarm.

This isn't really anything to do with me but I'd like to get it fixed while they are on holiday, and any advice would be great because I'm fed up with the akwardness of the whole situation.
I know the emails are possibly much harder to get rid of but any ideas in that field would be greatly appreciated also.


Thankyou very much, and thanks in advance!

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#2 moomoo

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Posted 30 July 2006 - 10:09 AM

Yea that'd definitely be from porn sites they spread many many viruses... you say adaware and spybot haven't picked anything up? m..ok first run disk clean up. Go to start, all programs, accessories,system tools,disk cleanup clean temporary files,temporary internet files,and publisher files.
On your IE (i'm using IE7 so this might be iddfrent if your not) Click tools,delete browsing history, delete all Then run this online scanner "Norton Online Scanner" and see what it picks up (NOTE: It will install a few active x controls but nothing to worry about) When its finished delete whatever it picked up (if it did). Then Run Spybot S&D and AdAware and see if it picks anything up. If it does delete it. After all thats done restart your computer and see if you still get pop ups, if you still do post back here.

OOPS, forgot to say about the emails, on the emails ther SHOULD be a link to unsubscribe to the sites, if there isnt i dont really know..and you should block off the porn sites so your brother doesent get on em again.

Good Luck,
Moomoo

Edited by moomoo, 30 July 2006 - 10:11 AM.


#3 buddy215

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Posted 30 July 2006 - 10:27 AM

ewido - anti-spyware and anti-malware solutions

SUPERAntiSypware

AVG Free Advisor: Free anti-virus, anti-spyware and anti-malware tools

Use the three programs above to help you get rid of the malware. It is likely that you will need help to get rid of all the malware. If you still have problems after running the programs above please post a Hijack This Log by following the steps mentioned in the header of this page by clicking on "start here".
Oh, and tell Little Brother that his computer privileges are suspended until he is mature and acts responsibly. Which for a lot of us men could be 50 years or longer!
If you don't have an antivirus on your computer, you can install AVG.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#4 moomoo

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Posted 30 July 2006 - 10:30 AM

Oh, and tell Little Brother that his computer privileges are suspended until he is mature and acts responsibly. Which for a lot of us men could be 50 years or longer

hahahaha!

#5 iuntric

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Posted 30 July 2006 - 10:42 AM

Another thing to try MooMoo is right-click on your Internet icon and you can delete temporary files,
and clear history also try turning on a parent guide that will need a password to view adult sites
depending on which internet service you use
(had to do the same myself)
good luck

p.s. Tell him it will make him go BLIND
(hahaha)
[font=Franklin Gothic Medium] Iuntric

#6 moomoo

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Posted 30 July 2006 - 10:43 AM

hahaha i forgot about that thanks iuntric

#7 loque

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Posted 30 July 2006 - 10:59 AM

Righty, I actually just read this thread http://www.bleepingcomputer.com/forums/t/60310/flashing-yellow-annoyance-in-windows-toolbar/ too and that is exactly the same to what we're getting, so I'm following the steps on that involving Ewido and the SmitFraudFix. I'll see what happens.

I'll shout at my brother when he gets back, he's not that young (16) he's just incredibly stupid.

My next question is how do I get rid of the emails?? When you go through them there's no link or anything to cancel. Strangely I myself am getting dodgy emails and I use Gmail, it puts them all in trash so I'm not bothered, but can Malware affect Gmail like it affects Outlook?

#8 buddy215

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Posted 30 July 2006 - 11:16 AM

The best Spam prevention tool is knowing how you got spam in the first place and what you can do to avoid it in the future. Here is a site that puts it all together for you. If you follow the suggestions you want have to spend your money on "antispam" programs.
email.about.com/cs/spamfightingtips/tp/most_effective.htm
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#9 moomoo

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Posted 30 July 2006 - 11:46 AM

OOPS, forgot to say about the emails, on the emails ther SHOULD be a link to unsubscribe to the sites, if there isnt i dont really know..and you should block off the porn sites so your brother doesent get on em again.


Try that..if not do what buddy says..

#10 tiny1950

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Posted 30 July 2006 - 12:57 PM

I find turning of the Preview Pane in OE helps to stop spam eventually. Read this:
Viewing your email in the preview pane is the same as opening it. If you have Windows XP with SP2 installed and you don't uncheck "Block images and other external content in HTML mail" (under Tools, Options, Security) then it's not the same as opening it. But, leaving that box checked is inconvenient because most newsletters (including this one) call images off the Web so that the size of the email does not become too large. Calling images off the Web is considered "External content" but the only other way to include images in a newsletter is to embed them thus increasing the size of the newsletter (kilobyte-wise).

Spammers use images called off the Web too. One of the reasons is to keep the size of the email smaller and therefore less costly to send and the other reason is because images can be used as tracking devices, especially when linked to or through a script that extracts data about the recipient. So, to answer your question about "do spammers know you opened it" the answer is: yes.

The best solution to this is not to use the preview pane and uncheck "Block images and other external content in HTML mail". Then the only mail that is opened is the mail that you open, not every mail viewed in your preview pane. It's very simple to turn off the preview pane - just open Outlook Express, click "View" (on the toolbar), then click "Layout". Uncheck "Show preview pane". Now when your email comes in you'll see the sender, subject, date, and time. If it is from a recognizable source you simply double-click the mail to open it. If you know it's spam you can delete it without opening it and if you're not sure, you can right-click on it, select Properties, Details and then click "Message Source". You'll be able to read all the email headers and message there, in a protected environment, without opening the email at all. If you determine it's spam, you can then delete it. If it's legitimate you can close the Properties dialog and double-click the message to open it.

#11 Orange Blossom

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Posted 30 July 2006 - 09:45 PM

on the emails ther SHOULD be a link to unsubscribe to the sites, if there isnt i dont really know..and you should block off the porn sites so your brother doesent get on em again.


Do not, I repeat do not use the unsubscribe feature or follow any links in any spam or suspect e-mails: this will just produce more of them because they know they have a target and it might compromise your personal information.

Have you incorporated spam filters in your e-mail program? Does your firewall have spam filters? Mine does. Configure them so they filter out porn. Also, if you haven't already, disable images in e-mail. (I hope this can be done in Outlook. I don't use that program as it's "as full as security holes as last week's target." ) Scammers can place 1 pixel clear images in the e-mail, and if it's opened, they will know they have a target and which target it is and, presto, a huge increase in spam and other unpleasantness. I got this from my brother who is a real whiz with computer security. If someone needs to send a picture, they should send it as an attachment, and you can view it with your own program.

Also, I would strongly urge the entire family to read and discuss the PDF File found here: http://www.zonelabs.com/store/content/prom...henet/index.jsp the document is free and contains a lot of good information (though I disagree about the automatic update for windows). Page 14-17 are particularly relevant concerning teen-agers and computer use. Pages 8-9 has some infor. on e-mail safety.

Also read this: http://kiva.net/index.php?option=com_conte...4&Itemid=99 for more information on preventing spam. While there is quite a bit specific to Kiva ISP, there is also good general information as well in preventing spam. Please take the time to read the entire article; otherwise, you might miss some important info.

Good luck,

Orange Blossom :thumbsup:

Edited by Orange Blossom, 30 July 2006 - 09:55 PM.

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#12 Orange Blossom

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Posted 30 July 2006 - 10:00 PM

Another suggestion: Download and install SpyBot. You can download it here: http://www.safer-networking.org/en/spybotsd/index.html and keep it up to date. It actually blocks a lot of pop-ups, dialers, bad websites etc.

You can read this tutorial for how to set it up and use it: http://www.bleepingcomputer.com/tutorials/using-spybot-to-remove-spyware/

Orange Blossom :thumbsup:

An ounce of prevention is worth a pound of cure.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#13 loque

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Posted 31 July 2006 - 05:03 AM

Thanks everyone.

I ran the SmitFraudFix and it seems to have killed whatever was on it.
The Firewall has always been configured to block out spam, but we are still getting about three a day, and there is no link to click anyway.

I'll try the block images in Outlook and see what that does but I think they might all need new email adresses now.

#14 moomoo

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Posted 31 July 2006 - 05:38 AM

well if you get windows live mail it blocks it for you...




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