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Laptop Security & Infections Check


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#1 Geminus77

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Posted 09 February 2016 - 09:40 AM

Hello

I have been noticing some peculiar behaviours with my laptop, over a period of time.  I am concerned whether it has had some breaches and would like to know if somebody could please go through it with me, to check whether it is free from infection and secure?

I have attempted to run some scans but could really use some expert help to give it a more thorough check.

 

Thank you.



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#2 buddy215

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Posted 09 February 2016 - 11:03 AM

What scans have you used and peculiar behavior have you observed?

 

Below are some scans most often used in this forum.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Geminus77

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Posted 09 February 2016 - 11:45 AM

Hi and thanks for your response.

Some of the issues are my paswords from FF being deleted.  Boxes flashing on my laptop when i have run no program's.  My Remote desktop keeps switching from Disabled to Automatic (I am not sure if this is normal?)  There have been some other peculiar things over time but I struggle to recall them at this moment, they pretty much struck me as 'peculiar, must get it looked at soon' then a week or two goes by and my brain turns to fishcakes. 

I just remembered that my Internet Security program password no longer works, yet I did not change it.  I think I will need to reinstall it?

 

List of tools run:

Security Check

Fabar

Minitoolbox

MBAM

MBar

Antirootkit

RKill

TFC

Adware Cleaner

JRT

Eset Online Scanner

Windows Repair All In One

 

One of the problems with me running a lot of these things is my lack of ability to make enough sense of the logs, after?

 

I will run the checks you have suggested and post back once done.


Edited by Geminus77, 09 February 2016 - 11:51 AM.


#4 Geminus77

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Posted 09 February 2016 - 02:46 PM

Hi, here are the requested logs.

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 09/02/2016
Scan Time: 17:08
Logfile: MBam.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.02.09.03
Rootkit Database: v2016.02.08.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Negus1

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 386327
Time Elapsed: 34 min, 28 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

# AdwCleaner v5.033 - Logfile created 09/02/2016 at 18:01:09
# Updated 07/02/2016 by Xplode
# Database : 2016-02-07.2 [Server]
# Operating system : Windows 8.1  (x64)
# Username : Negus1 - NEGUS
# Running from : C:\Users\Negus1\Desktop\New folder\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [567 bytes] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 8.1 x64
Ran by Negus1 (Administrator) on 09/02/2016 at 18:06:12.77
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 2

Successfully deleted: C:\Users\Negus1\AppData\Roaming\Mozilla\Firefox\Profiles\o5weckcf.default-1383419016258\searchplugins\norton-safe-search.xml (File)
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDEventLauncherTask (Task)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 09/02/2016 at 18:07:57.48
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

ESET only produced these details:

 

C:\Users\Negus1\Desktop\New folder\ccsetup514.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted
 



#5 buddy215

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Posted 09 February 2016 - 03:28 PM

For a more thorough look using tools not allowed in this forum follow the directions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 Geminus77

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Posted 09 February 2016 - 03:33 PM

Thanks Buddy, I will do that and get back to you as soon as it is taken care of.



#7 Geminus77

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Posted 10 February 2016 - 09:31 AM

Hello Buddy

Here is the requested link to the new topic. (I have just spotted the typo :huh:  )

 

http://www.bleepingcomputer.com/forums/t/605043/laptop-security-infections-check-follow-suspicious-behaviour/

 

Again, I thank you for your assistance.

 

All the best.






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