Hello so I was sleepy but didn't want to sleep and decided to put on an audio book while lying with my laptop on my upper legs and I forgot I had it and as I turned around it fell. Nothing is broken no wrong sounds or anything. The windows however annoys me.
When I turn it on it then loads for a longer while and then says something along the lines of encountered a problem we will restart for you to gather info or something. Then it restarts goes into automatic recovery and then that screen disappears and leaves just a grayish screen, after some while of waiting it goes into a loop it restarts again and goes into automatic recovery
What should I do please help (writing this from PC which has w7)
I'm not sure which win my laptop has, when I looked at the online store it said 8.1 when I look in the papers it says 8 so I'm confused, maybe they just write 8 but it's really 8.1
HELP PLEASE! THANKS :D
Toshiba Satellite S875D - S7350
some guy says I should check system partition for filesystem errors, my friend says I should try swf scan or whatever it's called ( I can't access cmd promt though)
also my friend says I should try this: go to f12 - enter setup - advanced - boot mod - csm boot
What should this do though?
(On F12 I have boot hdd, usb, odd, lan, enter setup, hdd recovery)
INFO: So I apparently managed to get the command F8 (system restore) to the laptops 'brain' (since booting became so fast it can't recognize i pushed a button) but it doesn't opet Safe Mode it only opens Automatic Recovery then the grey screen then a longer wait and then restart and continues the same circle
I learned that I might have a built in HDD Recovery option which is something like System Restore (btw I even made a restore point when I just bought the laptop)
Is it safe to try that? (it's on f12)
Edited by Queen-Evie, 08 February 2016 - 05:46 PM.
moved from General Chat