I just got a call from my sister who is in the hospital with our mother. She had just got a new laptop for school, which I had updated to windows 10 and had all the patches and software updated minus the factory bloat.
She was doing research for a class. which had the students visiting websites in other countries ( MTV ) and I guess she got a popup window about defender with a telephone number. Suffice to say, she calls me afterwords to ask me about how to fix the issue. I said (as I have always said) do not click on the popups and to immediately close the browser process.
So it turns out she actually called the number!! and let them in her PC! I told her to shift restart and reinstall, deleting everything. Is there anything I should worry about with them actually having access to the system for the time they did have ?
Are we out of the woods per say, by doing a complete wipe?