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Unable to boot at all or repair


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#1 Ermhi99

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Posted 07 February 2016 - 06:41 PM

Hi guys, 
 
So this morning I wanted to finish my essays due tomorrow but I found my laptop was stuck in some loop, it wasn't able to boot up and offered me to automatically repair it, however it doesn't solve anything and I've tried doing a full system reset to it however the same problem occurs still, it just doesn't boot and offers to restart and try to repair again or more options.
 
I have tried different commands such as the SFC, CHKDSK, but got no where, so I'm now turning to you pro's and seeing if we can solve this.
 
Laptop is Windows 10, Asus k501-U, i7 6500u, 12gb Ram, HDD 1tb + 16 gb SSD
 
If you need anymore info let me know, and fingers crossed it can get solved tonight :D
 
 
Thanks!
 
EDIT: When I do start up repair I got this message a few times: 'Start up repair couldn't repair your PC..."Log file: C:\\WINDOWS\sytem32\Logfiles\Srt\SrtTrail.txt
 
And when you do CHKDSK (I think) end error message is 'Failed to transfer logged messages to the event log with status 50'.

Edited by Orange Blossom, 08 February 2016 - 01:09 AM.
Moved to Windows 10. ~ OB


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#2 Ermhi99

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Posted 08 February 2016 - 07:00 AM

.

#3 Bulgaristan

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Posted 08 February 2016 - 09:17 AM

What was the old OS ?

Did you migrated your computer with 3rd party AV installed?

I guess your hard drive been locket, unfortunately the only way to deal with that is to create installation media for windows 10 and perform clean install.

Here is the guide.



#4 Bulgaristan

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Posted 08 February 2016 - 09:58 AM

Anyway if you can get to command prompt you can try the following :

 

  1. Go to the “Troubleshoot” feature in Windows as you did in the first method.
  2. Left click or tap on the “Advanced options” menu.
  3. Left click or tap on the “Automatic repair” option.
  4. Left click or tap on the “Command prompt” option.
  5. In the command prompt window you will need to write: “bootrec /RebuildBcd”.
  6. Press the “Enter” button on the keyboard.
  7. Write in the command prompt: “ bootrec /fixMbr”
  8. Press the “Enter” button on the keyboard.
  9. Write in the command prompt: “bootrec /fixboot”
  10. Press the “Enter” button on the keyboard.
  11. Write in the command prompt: “Exit”
  12. Press the “Enter” button on the keyboard.
  13. Reboot your Windows 8.1 or Windows 10 operating system.
  14. See if you still get the same error message after doing this method.
    Link


#5 Ermhi99

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Posted 08 February 2016 - 11:23 AM

Hi,

The orginal OS was windows 10, the laptop is only about a month old.

My lecture finishes at 5 so I'll update shortly after that!

Thanks

#6 Bulgaristan

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Posted 08 February 2016 - 11:26 AM

In this case that might be caused by hardware failure as well.
Here is the manual how to self-test your hardware page 7-8.



#7 Ermhi99

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Posted 08 February 2016 - 12:17 PM

Do you recommend I do the hardware first? But also I can't get into windows at all, so how would I access that program? Download it on another laptop and mount it on a USB?

Edited by Ermhi99, 08 February 2016 - 12:17 PM.


#8 Ermhi99

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Posted 08 February 2016 - 12:30 PM

So the first post didn't solve anything, when the commands were entered I received the message 'the completed successfully'

So I'm trying step 15 method 2,
sfc /scannow and then, beginning verification phase of system scan.
verification 100% complete
windows resource protection could not perform the requested operation.

#9 Bulgaristan

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Posted 08 February 2016 - 12:43 PM

In your case you should go for method 3 directly.

However you should have a factory reset option in the BIOS recovery options.



#10 Ermhi99

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Posted 08 February 2016 - 12:55 PM

OK so,advanced options > UEFI firmware settings? Is that the BIOS, then what am I looking for?

#11 Ermhi99

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Posted 08 February 2016 - 12:57 PM

Method 3 doesn't work, I just get 'the operation was completed successfully '

#12 Bulgaristan

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Posted 08 February 2016 - 01:31 PM

This is released from the vendor as procedure for factory recovery LINK



#13 Ermhi99

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Posted 08 February 2016 - 02:28 PM

Can't seem to get it to work, spamming that f9 but it just keeps doing diagnosing Pc and going to automatic repair

#14 Ermhi99

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Posted 08 February 2016 - 02:34 PM

In the normal bios would disabling windows boot manager (host hts54101a7e630) have any effect?

#15 Bulgaristan

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Posted 08 February 2016 - 02:46 PM

Nope, did you run the hardware self-test?

I think you experience some RAM or HDD problem.

Please run the hardware test for memory and hard drive.

About factory recovery, asus claim F4 will active the recovery partition.

You should have reset option in the recovery mode you entering LINK


Edited by Bulgaristan, 08 February 2016 - 02:57 PM.





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