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Virus Allows Bootup but Causes Black Screen with Cursor After Signed In


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#1 pultz

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Posted 06 February 2016 - 10:19 PM

First of all I am very new to working with PC's and I'm not experienced with this sort of thing at all so bear with me. 
I use a system that I built a few months ago with a Windows 8.1 64-bit OS. Recently I downloaded a "client" for Counter-Strike. It ended up that I downloaded it from a fake site with a slightly different URL. Once I downloaded it, I knew something was wrong because nothing came up after the installation, and my whole system started to slow down. My apps all shut down. Then my screen filled with question marks and then my screen went blank. I restarted my system. I was able to sign in, but the screen was just black with a cursor. My steam account was hijacked and all my emails on my main email account were deleted. I already changed my email's password, and I am in the process in getting my steam account back. I have tried to get back onto my computer, but always the same thing happens. It boots up normally, but once I sign into my account for a split second I see my desktop and a command console. After that though, my screen goes black, and I can only see my cursor. I have no idea what to do. Should I nuke my computer? Please help.
 
 
 


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#2 raw

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Posted 08 February 2016 - 03:18 PM

 

Should I nuke my computer?

 

Yes, and change all your passwords immediately.

And stop downloading CS hacks.  :thumbsup2:


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#3 pultz

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Posted 08 February 2016 - 03:36 PM

 

 

Should I nuke my computer?

 

Yes, and change all your passwords immediately.

And stop downloading CS hacks.  :thumbsup2:

 

Lol well I was dumb enough to think it was a legit 3rd party client XD.

Friend told me before I nuke my computer that I should try getting into BIOS and boot my computer up in safe mode. When I start my computer up I see the desktop and command prompt on my computer before it goes black. He said that it may not the OS, but the display itself because I can log in fine.



#4 raw

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Posted 08 February 2016 - 03:57 PM

If you have a friend with windows 8 you can create a repair drive (USB or CD) or

try safe mode and  run your virus/malware scans from there and since safe mode

runs without the GPU driver that should help troubleshoot any video related probems.

Desktop or laptop?


Edited by raw, 08 February 2016 - 03:58 PM.

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#5 pultz

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Posted 08 February 2016 - 04:00 PM

If you have a friend with windows 8 you can create a repair drive (USB or CD) or

try safe mode and  run your virus/malware scans from there and since safe mode

runs without the GPU driver that should help troubleshoot any video related probems.

Desktop or laptop?

Custom built desktop I actually have a flash drive with windows 8.1 burnt onto it.



#6 raw

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Posted 08 February 2016 - 04:19 PM

Never hurts to check the monitor cable.

You may have kicked it after that last round of pwnage. :lmao:


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#7 HelpBot

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Posted 11 February 2016 - 10:20 PM

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#8 HelpBot

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