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#1 josiewill

josiewill

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Posted 06 February 2016 - 07:11 PM

Hello-
 
I APOLOGIZE IN ADVANCE FOR USING CAPS, I HAVE VERY BAD CARPEL TUNNEL AND THIS IS MUCH EASIER FOR ME WHEN I AM WRITING MORE THAN A FEW WORDS. 
I RECENTLY; [A FEW DAYS AGO] , PURCHASED A USED TOWER, LOADED WITH WIN 10. NOT BEING KNOWLEDGEABLE, I DID NOT ASK ANY QUESTIONS, I JUST NEEDED IT ASAP..  I  HAD NEVER USED ANY OTHER OP SYSTEM OTHER THAN VISTA, AND MAC OS- SO FOR ARGUMENTS SAKE, I DON'T KNOW WHAT IT WAS BEFORE 10,OR WHAT'S ON THERE NOW- I DON'T KNOW VERY MUCH , BUT WILL ATTEMPT TO TELL YOU TO THE BEST OF MY ABILITIES,  
 
I NOTICED THAT THE PREVIOUS OWNERS USER FOLDER WAS THERE, AND IT MADE ME NERVOUS FOR SOME REASON,, I DANCED AROUND IT FOR A COUPLE OF DAYS , BUT DECIDED TO DELETE IT.. BIG MISTAKE, THERE WENT 10, IM GUESSING , I COULD TELL,, EVERYTHING REVERTED BACK TO EARLIER TIMES- NOW ALL WENT HAYWIRE, INCLUDING WIFI SLOWING DOWN TO A NOTHING, CHROME ISSUES BIG TIME; EVERY TIME I OPENED CHROME, WHICH I COULD NEVER FIND, IT ACTED AS IF IT WAS THE FIRST TIME IT WAS EVER LAUNCHED,. THE BIGGEST ISSUE WAS WIFI NOT CONNECTING, ALTHOUGH I HAVE SINCE REMEDIED THAT, THANKS TO RESETTING THE POWER PREFERENCE SUGGESTION;  HERE. 
I WOULD LIKE TO GET THE DELETED FILES BACK, SHOULD I JUST START FROM SCRATCH? ALL I HAVE IS THE FOLLOWING INFO:
 
THERE IS A PRODUCT KEY # LISTED-
The computer is a Power Spec

PRIOR TO THE CURRENT DEBACLE, I TOO HAD SIMILAR ISSUES, INTERNET HANGS, NO STARTUP SCREEN, FLICKERY SCREEN, DUPLICATE FILES.

I HOPE THIS IS ENOUGH TO STATE MY CASE, AND I HOPE YOU CAN DIRECT ME TO THE NEXT MOVE,, I WANT TO GO BACK TO 10, AND START FRESH - THERE ARE NO SYSTEM RESTORE POINTS TO TRY, FYI,

THANK YOU-

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#2 josiewill

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Posted 06 February 2016 - 07:17 PM

i AM SORRY, FORGOT TO MENTION,, THE PREVIOUS OWNER/USER IS STILL ATTACHED, PERMISSIONS WISE,. HIS NAME AND USER FOLDER IS STILL HERE AND I CAN'T USE OR RENAME ANYTHING THAT HE IS ATTACHED TO.




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