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Can't install OS! Reboot when launching install!


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5 replies to this topic

#1 IronLion

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Posted 06 February 2016 - 03:22 PM

Hello,

 

I have been trying for hours to install windows 10 home on my newly built PC but i can't because there is a problem. I bought the usb version since i don't have an optical drive bay. 

 

The problem: I can start the setup, but when i launch the installation my pc suddenly restarts and boots the usb again, so i get back at the 32/64 bit selection screen. This happens when i click "next" after choosing my drive (see included video). The drive i'm using is a Samsung 850 EVO SSD.

 

I have tried numerous things to fix it including: removing the ram (2x8GB) and putting it back, trying with one ram stick, removing the graphics card and use the integrated graphics card, use different usb ports, use different sata ports, removing the hdd (i can't even start the setup with the hdd plugged in).

 

I also downloaded Windows 10 from the official website and put it on an other usb stick, the same problem occurs.

 

I even tried with Ubuntu and the same problem happens!! When i launch the installation my pc reboots and the setup restarts!

 

I have made a video showing what happens (win 10):

 

I also made a video that shows my BIOS:

 

Everything looks fine... but it doesn't work!!

 

Please help!!  :(



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#2 Rocky Bennett

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Posted 06 February 2016 - 04:08 PM

When you get to the screen that shows your SSD, have you;

1. highlight the SSD,

2 clicked NEW,

3. then click format?

 

 

If not, you should try that.


Edited by Rocky Bennett, 06 February 2016 - 04:19 PM.

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#3 IronLion

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Posted 06 February 2016 - 06:12 PM

When you get to the screen that shows your SSD, have you;

1. highlight the SSD,

2 clicked NEW,

3. then click format?

 

 

If not, you should try that.

 

Thanks for the reply.

I have tried to make the partition myself but it didn't change anything. And windows makes the partitions automatically because when i do it again there are 4 partitions (i deleted them before making the video). I also already tried formatting the SSD..



#4 MadmanRB

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Posted 06 February 2016 - 06:14 PM

Hrm, could be a bad hard drive, sounds like thats the issue especially if Ubuntu cant install on it.


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#5 Rocky Bennett

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Posted 06 February 2016 - 06:20 PM

I have to agree, sounds like a bad hard drive.


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#6 chuck4100

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Posted 07 February 2016 - 01:16 AM

Probably not helpful but based on how far you get and seeing that it happens right when it gets to the copying files, its some sort of hardware issue. As above, most likely the hard drive.

Happening on Ubuntu as well shows its likely not the windows installer and still could be a RAM issue but unlikely seeing that it loads at all.






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