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Lagging and freezeing during gaming! nvlddmkm.sys


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#1 Bradner

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Posted 05 February 2016 - 03:28 PM

Hallo. Today i experienced a very odd situation. While gaming (world of warships) my game started lagging and eventually freezed out. I took a look and i saw that report mentioned(photo). I also tried to do a benchmark with Furmark,but after 4-5 seconds screen freezed and i had to hard reboot! 

Can anyone know what is going on and how can i fix it?

Thank you! 

Attached Files


Edited by Bradner, 05 February 2016 - 04:21 PM.


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#2 usasma

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Posted 07 February 2016 - 06:05 AM

Most likely a problem with your video card.

Please start with this:  Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Beyond that, let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Bradner

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Posted 07 February 2016 - 09:25 AM

Hallo, and thanks for your reply. A brief view of my temps in idle are these(seem pretty ok)! both my gpu and cpu are not overclocked! This problem only triggers under heavy load susch as gaming or running furmark after a few seconds! My PSU is EVGA supernova 750w gold and i have it only one year! 

 

I also added a BlueScreenView zip file of my most recent BSOD. Hope it can help you further! 

Attached Files


Edited by Bradner, 07 February 2016 - 09:27 AM.


#4 usasma

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Posted 08 February 2016 - 05:58 AM

Under heavy load the system should not crash.

Temperatures should be measured while the system is under heavy load.
Do the temps get high just before FurMark crashes?  If so, how high are the GPU temps?

 

The Admin log file shows problems with the video drivers just before each shutdown.
As such, the first link that I provided should be where you start:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532

 

Your UEFI/BIOS (version F4) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.

You have a NETGEAR WNA3100M N300 Wireless Mini USB Adapter:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


MSI Afterburner (along with Riva Tuner and EVGA Precision) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Analysis:
The following is for informational purposes only.
**************************Sat Feb  6 13:36:27.019 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-4546-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 0:01:00.734
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+10b534 )
BugCheck D1, {0, 2, 8, 0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID:  AV_CODE_AV_NULL_IP_nvlddmkm!Unknown_Function
CPUID:        "Intel® Core™ i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3193
  BIOS Version                  F4
  BIOS Release Date             03/23/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             B75M-D3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  5 17:25:32.923 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020616-4812-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 0:03:54.638
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+10b534 )
BugCheck D1, {0, 2, 8, 0}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID:  AV_CODE_AV_NULL_IP_nvlddmkm!Unknown_Function
CPUID:        "Intel® Core™ i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3193
  BIOS Version                  F4
  BIOS Release Date             03/23/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             B75M-D3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  5 16:09:25.188 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\020516-4625-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 0:01:54.903
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+a47954 )
BugCheck 116, {ffffe0016892a4c0, fffff800fc237954, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffe0016892a4c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff800fc237954, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
CPUID:        "Intel® Core™ i5-3470 CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3193
  BIOS Version                  F4
  BIOS Release Date             03/23/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
  Baseboard Product             B75M-D3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
Any drivers in RED should be updated or removed from your system. And should have been discussed in the body of my post.
**************************Sat Feb  6 13:36:27.019 2016 (UTC - 5:00)**************************
RtNdPt60.sys                Sun Jul 19 22:27:32 2009 (4A63D614)
WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
CM10864.sys                 Fri Sep 21 01:36:16 2012 (505BFCD0)
RTCore64.sys                Fri Apr 24 03:01:47 2015 (5539EA5B)
rt640x64.sys                Tue May  5 12:21:03 2015 (5548EDEF)
RTKVHD64.sys                Thu Jun 18 06:45:05 2015 (5582A131)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
WRkrn.sys                   Wed Jul 22 11:20:08 2015 (55AFB4A8)
rzendpt.sys                 Tue Aug 11 07:13:46 2015 (55C9D8EA)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
rtwlanu.sys                 Thu Oct  8 03:08:14 2015 (5616165E)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
nvvad64v.sys                Thu Dec 17 07:47:18 2015 (5672AED6)
NvStreamKms.sys             Tue Dec 22 15:53:26 2015 (5679B846)
nvlddmkm.sys                Fri Jan 22 19:25:59 2016 (56A2C897)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  5 17:25:32.923 2016 (UTC - 5:00)**************************
wna3100m.sys                Wed Aug  1 05:42:36 2012 (5018FA0C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Feb  5 16:09:25.188 2016 (UTC - 5:00)**************************
nvlddmkm.sys                Tue Nov 24 13:15:37 2015 (5654A949)
http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=CM10864.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=WRkrn.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
wna3100m.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Bradner

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Posted 08 February 2016 - 07:03 AM

My gpu temps before furmark is around 30c and under load it is not going more than 70c!
I unistalled wireless adapter drivers and use it without them and the same again!
My motherboard model is somewhat old so there are no new bios updates for windows 10!
I also took notice of performance drop in some games, fps were 10-15 lower than before!
I also RMA my gpu and use an older one and it seems to cause no problems!
My gpu nor cpu are overclocked, the only thing is my ram x.m.p profile that gets them to 1600mhz!

#6 usasma

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Posted 09 February 2016 - 05:37 AM

If the older GPU causes no problems, then the one that you RMA'd is likely the cause.

See what happens when you get the RMA back.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Bradner

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Posted 11 February 2016 - 03:31 PM

MSI told me that it cant be rmaed directly frome me to them, and i have to get it for inspection to my retailer! 

In the retail store they told me that the gpu is good and nothing is going bad! 

So before i install it again i ve checked for updates. Three updates were available so i did them! 

1.  KB890830

2. KB3135782

3. KB3135173

 

From then no nvlddmkm crashes reported! 

What is going on with windows 10?



#8 jct5509

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Posted 12 February 2016 - 09:17 AM

Hi Bradner...I'm haveing the same issue with the same software (WoW) did you ever get it fixed?



#9 Bradner

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Posted 12 February 2016 - 02:23 PM

Yes as it seems! After these updates the problem seems to get away! Try it!

 

1.  KB890830

2. KB3135782

3. KB3135173

 

 



#10 jct5509

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Posted 17 February 2016 - 07:16 AM

I'll take a look later this evening...THX






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