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Help Me Rhonda, help, help me Rhonda


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4 replies to this topic

#1 PrivacyGal

PrivacyGal

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Posted 05 February 2016 - 02:34 PM

My computer is doing weird things. My mouse "flashes" at times and is unresponsive when trying to click on things. When I hover over them they highlight but no longer will select by clicking, hitting enter or even touching (Lenovo Yoga Pro 2 with touchscreen).  I have run SpyBot Search and Destroy and the full suite of ZoneAlarm but have found nothing. 

 

My company was the victim of a "spoof" email yesterday between me and the accountant. I wonder if there is a Trojan passing info... how would they have known who the company accountant was? Malware? Trojan? Whatever it is I need to make sure it is off and my computer is secure 

 

What can be done?  Thanks in advance for your help!

 

PrivacyGal


Edited by PrivacyGal, 05 February 2016 - 02:36 PM.


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#2 boopme

boopme

    To Insanity and Beyond


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Posted 05 February 2016 - 02:39 PM

Git 'em out o my PC

Boot to Safe Mode with Networking and run these...

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
SXvL3ZF.pngTDSSKiller
  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
    • If no threats were found, click View detailed log.
      • Click Export and save the log as a .txt file on your Desktop or another location.
    • If the scan detected any threats, click Apply Actions.
      • To complete any actions taken you will be prompted to restart your computer...click on Yes.
      • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
      • Check the box next to Scan Log. Choose the most current scan and click View.
      • Click Export and save the log as a .txt file on your Desktop or another location.
  • Providing the MalwareBytes' Anti-Malware log file
    • Attach the log file you just saved to your next reply for further review.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 PrivacyGal

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Posted 05 February 2016 - 03:31 PM

MiniToolBox by Farbar  Version: 03-02-2016 01
Ran by Denise (administrator) on 05-02-2016 at 15:30:13
Running from "C:\Users\Denise\Desktop"
Microsoft Windows 10 Home  (X64)
Model: 20266 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
0.0.0.1 mssplus.mcafee.com
========================= IP Configuration: ================================
 
Intel® Wireless-N 7260 = Wi-Fi (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : BulldogCentral
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 7C-7A-91-2A-7C-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® Wireless-N 7260
   Physical Address. . . . . . . . . : 7C-7A-91-2A-7C-B8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2883:ffb2:3efb:28c1%8(Preferred) 
   IPv4 Address. . . . . . . . . . . : 172.16.0.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, February 5, 2016 3:28:01 PM
   Lease Expires . . . . . . . . . . : Saturday, February 6, 2016 3:28:00 PM
   Default Gateway . . . . . . . . . : 172.16.0.1
   DHCP Server . . . . . . . . . . . : 172.16.0.1
   DHCPv6 IAID . . . . . . . . . . . : 58489489
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-F0-F0-55-7C-7A-91-2A-7C-B8
   DNS Servers . . . . . . . . . . . : 172.16.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{7A0976F1-1EAD-4F6D-81BB-686EBD3B3831}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2833:3035:b627:f0a4(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2833:3035:b627:f0a4%7(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 285212672
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-F0-F0-55-7C-7A-91-2A-7C-B8
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  172.16.0.1
 
Name:    google.com
Addresses:  2607:f8b0:400d:c02::8b
 74.125.226.163
 74.125.226.164
 74.125.226.161
 74.125.226.169
 74.125.226.165
 74.125.226.160
 74.125.226.162
 74.125.226.167
 74.125.226.168
 74.125.226.166
 74.125.226.174
 
 
Pinging google.com [74.125.226.164] with 32 bytes of data:
Reply from 74.125.226.164: bytes=32 time=26ms TTL=53
Reply from 74.125.226.164: bytes=32 time=27ms TTL=53
 
Ping statistics for 74.125.226.164:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 27ms, Average = 26ms
Server:  UnKnown
Address:  172.16.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=95ms TTL=44
Reply from 206.190.36.45: bytes=32 time=95ms TTL=44
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 95ms, Maximum = 95ms, Average = 95ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 3ms, Average = 2ms
===========================================================================
Interface List
 10...7c 7a 91 2a 7c b9 ......Microsoft Wi-Fi Direct Virtual Adapter
  8...7c 7a 91 2a 7c b8 ......Intel® Wireless-N 7260
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0       172.16.0.1       172.16.0.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
       172.16.0.0    255.255.255.0         On-link        172.16.0.4    281
       172.16.0.4  255.255.255.255         On-link        172.16.0.4    281
     172.16.0.255  255.255.255.255         On-link        172.16.0.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link        172.16.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link        172.16.0.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:90d7:2833:3035:b627:f0a4/128
                                    On-link
  8    281 fe80::/64                On-link
  7    306 fe80::/64                On-link
  7    306 fe80::2833:3035:b627:f0a4/128
                                    On-link
  8    281 fe80::2883:ffb2:3efb:28c1/128
                                    On-link
  1    306 ff00::/8                 On-link
  8    281 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/05/2016 03:30:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x134c
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:30:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x19dc
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:30:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x5f4
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:30:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x276c
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x2d30
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x12c4
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x2cbc
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x2f58
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x1640
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
Error: (02/05/2016 03:29:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: AkSVC.exe, version: 1.5.393.2117, time stamp: 0x56799153
Faulting module name: KERNELBASE.dll, version: 10.0.10586.0, time stamp: 0x5632d1de
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f08
Faulting process id: 0x2448
Faulting application start time: 0xAkSVC.exe0
Faulting application path: AkSVC.exe1
Faulting module path: AkSVC.exe2
Report Id: AkSVC.exe3
Faulting package full name: AkSVC.exe4
Faulting package-relative application ID: AkSVC.exe5
 
 
System errors:
=============
Error: (02/05/2016 03:30:14 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 16 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:30:08 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 15 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:30:02 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 14 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:57 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 13 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:51 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 12 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:46 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 11 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:40 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 10 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:35 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 9 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:29 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 8 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
Error: (02/05/2016 03:29:23 PM) (Source: Service Control Manager) (User: )
Description: The ZoneAlarm AntiKeylogger IswSvc service terminated unexpectedly.  It has done this 7 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (02/05/2016 03:30:19 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f08134c01d160540795b694C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dllf931c69b-647e-44d8-9eb4-b6ca6b14bba8
 
Error: (02/05/2016 03:30:13 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f0819dc01d1605404397b77C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll34919484-5336-45ac-a9a5-0d4f32741de7
 
Error: (02/05/2016 03:30:08 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f085f401d1605400e9fddaC:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll6f302de0-a30f-4921-a702-eac0a143cf69
 
Error: (02/05/2016 03:30:02 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f08276c01d16053fda46549C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dlle6d306ff-b8a0-4003-a498-877db3f53a4b
 
Error: (02/05/2016 03:29:57 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f082d3001d16053fa513042C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll8d134d8f-60da-4338-8a1e-3c45effdf12d
 
Error: (02/05/2016 03:29:51 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f0812c401d16053f702a355C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll8dd761f2-5819-43a3-ad1c-88d522b088df
 
Error: (02/05/2016 03:29:45 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f082cbc01d16053f3b0afccC:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll34ac6599-8ae3-4d3c-839e-bac70f74849f
 
Error: (02/05/2016 03:29:40 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f082f5801d16053f04d01d9C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll3c0db82e-4a75-4e95-9510-53e0409c3214
 
Error: (02/05/2016 03:29:34 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f08164001d16053ecfb4ba7C:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dllf5d22286-7e36-42dd-89b5-692ccc767911
 
Error: (02/05/2016 03:29:29 PM) (Source: Application Error)(User: )
Description: AkSVC.exe1.5.393.211756799153KERNELBASE.dll10.0.10586.05632d1dee06d73630000000000071f08244801d16053e9b18f7eC:\Program Files (x86)\CheckPoint\AKL\AkSVC.exeC:\WINDOWS\system32\KERNELBASE.dll4cd46dbe-d8e9-454d-b7c7-dc3b719b6554
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-02-03 07:46:59.877
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-26 13:16:29.490
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-15 06:59:43.215
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-07 14:10:15.042
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-07 12:24:10.592
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-30 19:25:32.208
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-17 20:15:06.215
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-14 17:43:16.832
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-13 18:24:08.582
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-12-11 21:07:00.710
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Absolute Reminder (HKLM-x32\...\{40F4FF7A-B214-4453-B973-080B09CED019}) (Version: 2.3.0.1 - Absolute Software)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20056 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Brother MFL-Pro Suite MFC-9325CW (HKLM-x32\...\{A1BBEE16-49B1-42F2-95B8-54C8C6A1C0C3}) (Version: 3.0.3.0 - Brother Industries, Ltd.)
Carbonite (HKLM-x32\...\{003CAED4-63E2-4D51-B166-DEA06D6EC15D}) (Version: 5.8.2 build 5502 (Oct-15-2015) - Carbonite)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{09DA5EE2-7E46-4DC4-96F9-BFEE50D40659}) (Version: 1.0.408 - Citrix)
CyberLink PowerDirector 10 (HKLM\...\{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
Dolby Digital Plus Home Theater (HKLM\...\{7E3D8FA1-6092-469A-955B-68FC4A2C67CA}) (Version: 7.5.1.1 - Dolby Laboratories Inc)
Dragon Assistant Application en-US version 1.5.8 (HKLM-x32\...\{1CCBE73F-4948-4711-8D12-22E2FD65D706}_is1) (Version: 1.5.8 - Nuance Communications, Inc.)
Dragon Assistant Core Recognition Service version 1.1.10 (HKLM-x32\...\{E97BA7A6-46FC-4EBF-B24A-B8362948C696}_is1) (Version: 1.1.10 - Nuance Communications, Inc.)
Dragon Assistant Installer version 1.5.8 (HKLM-x32\...\{D57A8269-3BE5-4D10-B882-64D0F2D448BF}_is1) (Version: 1.5.8 - Nuance Communications, Inc.)
Dragon Assistant Language Data en-US version 1.1.3 (HKLM-x32\...\{4C0C1E4E-D3B1-4496-98EC-DA14D45EC855}_is1) (Version: 1.1.3 - Nuance Communications, Inc.)
Energy Manager (HKLM-x32\...\{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.1.49 - Lenovo) Hidden
Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.1.49 - Lenovo)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.103 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.9.2.4376 (HKCU\...\GoToMeeting) (Version: 7.9.2.4376 - CitrixOnline)
Intel Experience Center - Configuration (HKLM-x32\...\{C73A16B7-AC35-4262-9BAF-DA9B2039A563}) (Version: 1.7.0.179 - Intel) Hidden
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\FFD10ECE-F715-4a86-9BD8-F6F47DA5DA1C) (Version: 7.1.0.2103 - Intel Corporation)
Intel® Experience Center Desktop Software (HKLM-x32\...\{3608ec0a-56b4-4d9d-b038-9b3e51d72582}) (Version: 1.7.0.179 - Intel)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3304 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® Smart Connect Technology (HKLM\...\{92DA2455-E6C9-4EFF-9AFD-07C2C3B185DA}) (Version: 4.2.41.2633 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{B991A1BC-DE0F-41B3-9037-B2F948F706EC}) (Version: 3.1.1228 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{1c7272f2-45cf-469f-b7e9-17c6b212549c}) (Version: 16.5.3 - Intel Corporation)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
join.me (HKCU\...\JoinMe) (Version: 2.11.0.1717 - LogMeIn, Inc.)
join.me.launcher (HKLM-x32\...\{910ECE43-4D0D-4FAB-BE1F-6992F0495624}) (Version: 1.0.624.0 - LogMeIn, Inc.) Hidden
Lenovo EasyCamera (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10240 - Realtek Semiconductor Corp.)
Lenovo Motion Control (HKLM-x32\...\{A800D2BF-2F0D-4899-B265-C91C90981E8C}) (Version: 2.0.0.0829 - PointGrab) Hidden
Lenovo Motion Control (HKLM-x32\...\InstallShield_{A800D2BF-2F0D-4899-B265-C91C90981E8C}) (Version: 2.0.0.0829 - PointGrab)
Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.)
Lenovo Service Bridge (HKCU\...\cbe8636f7dd0cf1d) (Version: 1.6.2.0 - Lenovo)
Lenovo Smart Voice (HKLM\...\Lenovo SmartVoice) (Version: 1.0.2.0 - Lenovo)
Lenovo Solution Center (HKLM\...\{1CA74803-5CB2-4C03-BDBE-061EDC81CC7F}) (Version: 2.8.004.00 - Lenovo Group Limited)
Lenovo System Interface Foundation (HKLM\...\{C2E5CA37-C862-4A69-AC6D-24F450A20C16}) (Version: 1.0.054.00 - Lenovo)
Lenovo Transition (HKLM\...\Lenovo Transition) (Version: 2.0.13.8211 - Lenovo)
Lenovo Yoga PhoneCompanion (HKLM-x32\...\{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 1.1.9.3 - Lenovo) Hidden
Lenovo Yoga PhoneCompanion (HKLM-x32\...\InstallShield_{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 1.1.9.3 - Lenovo)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.226.1 - McAfee, Inc.)
Microsoft Office Home and Business 2013 - en-us (HKLM\...\HomeBusinessRetail - en-us) (Version: 15.0.4787.1002 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 35.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0 (x86 en-US)) (Version: 35.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 33.0.2 - Mozilla)
Nitro Pro 8 (HKLM\...\{2269F0D5-DE47-4313-9003-BB6357919314}) (Version: 8.5.5.7 - Nitro)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4787.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4787.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4787.1002 - Microsoft Corporation) Hidden
PC Tune-Up (HKLM-x32\...\PC Tune-Up) (Version: 2.2.0.1 - ZoneAlarm) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7058 - Realtek Semiconductor Corp.)
ReminderInstaller (HKLM-x32\...\{48B99BC9-CEB0-485E-96B1-4609BC86D2DE}) (Version: 1.00.0000 - Absolute Software.) Hidden
ReminderInstaller (HKLM-x32\...\InstallShield_{48B99BC9-CEB0-485E-96B1-4609BC86D2DE}) (Version: 1.00.0000 - Absolute Software.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype for Business Web App Plug-in (HKLM-x32\...\{7EA9A4CD-6875-4F3C-A4D4-42C924AD3CF8}) (Version: 15.8.20020.351 - Microsoft Corporation)
Skype™ 7.17 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.17.105 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.9.5 - Synaptics Incorporated)
UserGuide (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.15 - Lenovo) Hidden
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.15 - Lenovo)
Web Meeting Plugin (HKLM-x32\...\{58BC1E95-97FD-4529-857B-A7B864D0BBC7}) (Version: 2.7.0.110824757 - ReadyTalk, Inc.)
Windows Driver Package - Lenovo (ACPIVPC) System  (02/17/2013 9.52.0.776) (HKLM\...\35DD26BE48DAF4A9F35F969F3CB1E3E1435E661E) (Version: 02/17/2013 9.52.0.776 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
ZoneAlarm Antivirus (HKLM-x32\...\{4818D335-B3C0-4CE7-89EF-1380A3A549A3}) (Version: 14.1.011.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Extreme Security (HKLM-x32\...\ZoneAlarm Extreme Security) (Version: 14.1.011.000 - Check Point)
ZoneAlarm Find My Laptop (HKLM-x32\...\{CA580FE2-406C-46F0-8609-BA3C08C136E3}) (Version: 14.1.011.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Firewall (HKLM-x32\...\{5734A45B-5BB8-4B1F-942C-0EEE51517508}) (Version: 14.1.011.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Parental Controls (HKLM\...\{9D0D6B72-4C5C-498D-9A8A-DA53341E8BC1}) (Version: 7.2.6.1 - ContentWatch) Hidden
ZoneAlarm Security (HKLM-x32\...\{08592EE0-E492-47FF-B711-1588BFDE0991}) (Version: 14.1.011.000 - Check Point Software Technologies Ltd.) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 8104.27 MB
Available physical RAM: 4980.02 MB
Total Virtual: 16808.27 MB
Available Virtual: 13281.68 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows8_OS) (Fixed) (Total:219.92 GB) (Free:126.38 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:4 GB) (Free:0.41 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\BULLDOGCENTRAL
 
Administrator            DefaultAccount           Denise                   
Guest                    
 
========================= Minidump Files ==================================
 
C:\WINDOWS\Minidump\012516-4953-01.dmp
========================= Restore Points ==================================
 
17-01-2016 15:41:11 Windows Update
24-01-2016 17:14:35 Scheduled Checkpoint
01-02-2016 14:15:02 Scheduled Checkpoint
05-02-2016 20:13:37 JRT Pre-Junkware Removal
 
**** End of log ****


#4 boopme

boopme

    To Insanity and Beyond


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Posted 05 February 2016 - 10:25 PM

Continue posting the logs. At the end we may need to reinstall Zone alarm as that is what most of the errors above reflect too.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 longlivetheking

longlivetheking

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Posted 20 September 2016 - 05:54 PM

I think we might be able to help both us out I liked by your topic and would want to work wit you Rhonda. Oh and your my first post and message i sent to you I just like the display name Privacy girl and mines is Long Live Thee Privacy King or for shorts just Privacy King.






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