windows 7 32 bit fully updated.
yesterday i tried to install a companion program to my Lorex Video surveillance system that uses Flir Cloud to live view my in home security system.
It is a video player made by the same company to view locally the downloaded video files from my security DVR( .dav format). ive downloaded the exe directly form their website, it also auto downloads if i allow it and dont already have it installed( the .exe) when i download a video file to my PC. Issue: When i click it to install it i get a windows dialog box that says "" (path is C:\Users\Admin\AppData\Roaming\SPTemp\Smart Player.exe) (File name changes but rest of path is the same depending on which file i try to run). ( this is a home PC of which i am the administrator.)
this happens using and administrator level windows account(and/or if i right click and "run as administrator) and it happens whether i use the file i directly downloaded form their site or through the software.
i spoke to their tech support and they have no idea. Ive googled a couple times but i am leary of deleting entire registry folders. Can someone explain more clearly why this is happening, and how to resolve it without compromising anything else in the system?
Edited by BNDAZ, 05 February 2016 - 11:59 AM.