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I'm unable to download email


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12 replies to this topic

#1 angieInVA

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Posted 04 February 2016 - 10:47 PM

I'm was advise via your Web Browsing/Email and Other Internet Applications forum to post here,

 

after updating Flash and running AdwCleaner on this Windows 7 Ultimate Service Pack 1 (x64) computer I starting having trouble receiving and sending email via Eudora.  I'm getting these error messages,

 

SSL Negotiation Failed and Error reading from network.....

 

I've reviewed this link but it seems to be mainly for gmail problems, I have cox.net and gmail email accounts and I can't access either one at the moment via Eudora.

 

https://groups.google.com/forum/#!msg/comp.mail.eudora.ms-windows/GZKakF9KDvM/ixr3rUAXWQ4J

 

I have also checked and re-check the Eudora settings.

 

 

 

 

 

 



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#2 boopme

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Posted 10 February 2016 - 04:04 PM

Hello do you have that AdwCleaner scan log to post?

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 angieInVA

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Posted 11 February 2016 - 12:57 AM

hello, this is the AdwCleaner log

 

 

# AdwCleaner v5.004 - Logfile created 27/08/2015 at 09:24:35
# Updated 26/08/2015 by Xplode
# Database : 2015-08-25.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x64)
# Username : pc - PC-PC
# Running from : C:\downloads\adwcleaner_5.004.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\fkjlohfdjcjhmfcabomglnciodlnplhk

***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com

*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [951 bytes] ##########
# AdwCleaner v5.032 - Logfile created 02/02/2016 at 14:53:25
# Updated 31/01/2016 by Xplode
# Database : 2016-01-31.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x64)
# Username : pc - PC-PC
# Running from : C:\Users\pc\Desktop\bleepingComputer\adwcleaner_5.032.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil

***** [ Files ] *****

[-] File Deleted : C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\elicpjhcidhpjomhibiffojpinpmmpil

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : elicpjhcidhpjomhibiffojpinpmmpil

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2112 bytes] ##########

 

 

I'm off to do what you asked of me



#4 angieInVA

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Posted 11 February 2016 - 01:40 AM

thanks here are the logs for MiniToolBox and Junkware Removal

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by pc (administrator) on 11-02-2016 at 01:00:02
Running from "C:\Users\pc\Desktop\bleepingComputer"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Inspiron 660 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Dell Wireless 1506 802.11b/g/n (2.4GHz) = Wireless Network Connection (Hardware not present)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : pc-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : D4-BE-D9-E6-DF-6D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.0.100(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, February 11, 2016 12:28:55 AM
   Lease Expires . . . . . . . . . . : Thursday, February 18, 2016 12:28:55 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  2607:f8b0:4007:807::200e
      74.125.224.66
      74.125.224.69
      74.125.224.72
      74.125.224.71
      74.125.224.78
      74.125.224.65
      74.125.224.68
      74.125.224.70
      74.125.224.73
      74.125.224.67
      74.125.224.64


Pinging google.com [216.58.219.46] with 32 bytes of data:
Reply from 216.58.219.46: bytes=32 time=75ms TTL=52
Reply from 216.58.219.46: bytes=32 time=75ms TTL=52

Ping statistics for 216.58.219.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 75ms, Maximum = 75ms, Average = 75ms
Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=67ms TTL=51
Reply from 98.138.253.109: bytes=32 time=51ms TTL=51

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 67ms, Average = 59ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...d4 be d9 e6 df 6d ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1    192.168.0.100     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link     192.168.0.100    276
    192.168.0.100  255.255.255.255         On-link     192.168.0.100    276
    192.168.0.255  255.255.255.255         On-link     192.168.0.100    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.0.100    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.0.100    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/08/2016 05:33:34 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.

Error: (02/07/2016 04:14:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 44.0.0.5866, time stamp: 0x56a4304a
Faulting module name: mozglue.dll, version: 44.0.0.5866, time stamp: 0x56a42229
Exception code: 0x80000003
Fault offset: 0x0000efa8
Faulting process id: 0x1124
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (02/02/2016 09:59:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: SUPERAntiSpyware.exe, version: 6.0.0.1206, time stamp: 0x5602f278
Faulting module name: ntdll.dll, version: 6.1.7601.19045, time stamp: 0x56259295
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting process id: 0x17e0
Faulting application start time: 0xSUPERAntiSpyware.exe0
Faulting application path: SUPERAntiSpyware.exe1
Faulting module path: SUPERAntiSpyware.exe2
Report Id: SUPERAntiSpyware.exe3

Error: (01/29/2016 02:48:59 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 43.0.4.5848, time stamp: 0x568c88bd
Faulting module name: mozglue.dll, version: 43.0.4.5848, time stamp: 0x568c7b16
Exception code: 0x80000003
Fault offset: 0x0000ed44
Faulting process id: 0x1d68
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (01/27/2016 12:00:10 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary avast! Network Shield Support.

System Error:
The system cannot find the file specified.
.

Error: (01/27/2016 12:00:10 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary aswFsBlk.

System Error:
The system cannot find the file specified.
.

Error: (01/26/2016 02:03:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 43.0.4.5848, time stamp: 0x568c88bd
Faulting module name: mozglue.dll, version: 43.0.4.5848, time stamp: 0x568c7b16
Exception code: 0x80000003
Fault offset: 0x0000ed44
Faulting process id: 0x1d44
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (01/23/2016 04:06:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 43.0.4.5848, time stamp: 0x568c88bd
Faulting module name: mozglue.dll, version: 43.0.4.5848, time stamp: 0x568c7b16
Exception code: 0x80000003
Fault offset: 0x0000ed44
Faulting process id: 0x1398
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (01/22/2016 12:17:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 43.0.4.5848, time stamp: 0x568c88bd
Faulting module name: mozglue.dll, version: 43.0.4.5848, time stamp: 0x568c7b16
Exception code: 0x80000003
Fault offset: 0x0000ed44
Faulting process id: 0x23ec
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (01/21/2016 11:45:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 43.0.4.5848, time stamp: 0x568c88bd
Faulting module name: mozglue.dll, version: 43.0.4.5848, time stamp: 0x568c7b16
Exception code: 0x80000003
Fault offset: 0x0000ed44
Faulting process id: 0x2090
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3


System errors:
=============
Error: (02/08/2016 05:28:00 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (02/05/2016 09:47:44 AM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (02/02/2016 02:57:06 PM) (Source: Service Control Manager) (User: )
Description: The WD Backup service failed to start due to the following error:
%%1053

Error: (02/02/2016 02:57:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD Backup service to connect.

Error: (02/02/2016 02:53:53 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error:
%%1056

Error: (02/02/2016 02:53:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (02/02/2016 02:53:33 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/02/2016 02:53:24 PM) (Source: Service Control Manager) (User: )
Description: The WD Backup service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (02/02/2016 02:53:24 PM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/02/2016 02:53:24 PM) (Source: Service Control Manager) (User: )
Description: The Secunia Update Agent service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (02/08/2016 05:33:34 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestF:\HD_1\Documents and Settings\Steve\My Documents\esetsmartinstaller_enu.exe

Error: (02/07/2016 04:14:37 PM) (Source: Application Error)(User: )
Description: plugin-container.exe44.0.0.586656a4304amozglue.dll44.0.0.586656a42229800000030000efa8112401d16174102a76c7C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllca8ec852-cddf-11e5-b977-d4bed9e6df6d

Error: (02/02/2016 09:59:06 PM) (Source: Application Error)(User: )
Description: SUPERAntiSpyware.exe6.0.0.12065602f278ntdll.dll6.1.7601.1904556259295c000037400000000000bffc217e001d15e2c7552b776C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exeC:\Windows\SYSTEM32\ntdll.dll15f50e45-ca22-11e5-b3ac-d4bed9e6df6d

Error: (01/29/2016 02:48:59 AM) (Source: Application Error)(User: )
Description: plugin-container.exe43.0.4.5848568c88bdmozglue.dll43.0.4.5848568c7b16800000030000ed441d6801d15a1a08c184f5C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllc10686b5-c65c-11e5-9b84-d4bed9e6df6d

Error: (01/27/2016 12:00:10 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary avast! Network Shield Support.

System Error:
The system cannot find the file specified.

Error: (01/27/2016 12:00:10 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary aswFsBlk.

System Error:
The system cannot find the file specified.

Error: (01/26/2016 02:03:58 PM) (Source: Application Error)(User: )
Description: plugin-container.exe43.0.4.5848568c88bdmozglue.dll43.0.4.5848568c7b16800000030000ed441d4401d158059b0a9b52C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dll8d470f52-c45f-11e5-9b84-d4bed9e6df6d

Error: (01/23/2016 04:06:44 PM) (Source: Application Error)(User: )
Description: plugin-container.exe43.0.4.5848568c88bdmozglue.dll43.0.4.5848568c7b16800000030000ed44139801d155454a6f7895C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dll34c0eeed-c215-11e5-9b84-d4bed9e6df6d

Error: (01/22/2016 12:17:21 AM) (Source: Application Error)(User: )
Description: plugin-container.exe43.0.4.5848568c88bdmozglue.dll43.0.4.5848568c7b16800000030000ed4423ec01d154d1d42b838fC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dll6936758b-c0c7-11e5-9b84-d4bed9e6df6d

Error: (01/21/2016 11:45:45 PM) (Source: Application Error)(User: )
Description: plugin-container.exe43.0.4.5848568c88bdmozglue.dll43.0.4.5848568c7b16800000030000ed44209001d154cf2a00961dC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllff6d3cba-c0c2-11e5-9b84-d4bed9e6df6d


=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20056 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Avast Free Antivirus (HKLM-x32\...\avast) (Version: 11.1.2245 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 3.21 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant HD Audio (HKLM-x32\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 1.0.50.0 - Conexant)
Defraggler (HKLM\...\Defraggler) (Version: 2.10 - Piriform)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Eudora (HKLM-x32\...\{6D5A2D34-3528-4F42-AB73-61FBB32857AD}) (Version: 7.0 - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.109 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40620.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 44.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0 (x86 en-US)) (Version: 44.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.0.5866 - Mozilla)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.48.823.2011 - Realtek)
Secunia PSI (3.0.0.11003) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.11003 - Secunia)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.5 - Sophos Limited)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1204 - SUPERAntiSpyware.com)
VuePrint (HKLM-x32\...\VuePrint) (Version:  - )
WD Drive Utilities (HKLM-x32\...\{22662b08-91e0-4540-bb98-c96f32e09417}) (Version: 1.3.0.18 - Western Digital Technologies, Inc.)
WD Drive Utilities (HKLM-x32\...\{DD0C1657-A79B-4FED-B70C-26C1FE50BFB5}) (Version: 1.3.0.18 - Western Digital Technologies, Inc.) Hidden
WD Quick View (HKLM-x32\...\{5B1CF5E0-D321-4766-AEF1-1E9D1C535A10}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD Security (HKLM-x32\...\{A95E3E66-D5A4-404E-997D-02562AA492E8}) (Version: 1.0.5.7 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{02FD1EAD-43B8-4D63-AC31-8921005AF2E2}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD SmartWare Installer (HKLM-x32\...\{979a4332-3eb0-4561-9f74-a4fb871cf2bd}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
WinRAR 4.10 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.10.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 19%
Total physical RAM: 8070.15 MB
Available physical RAM: 6514.78 MB
Total Virtual: 16138.51 MB
Available Virtual: 14413.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:74.41 GB) (Free:25.02 GB) NTFS
3 Drive e: (WD Unlocker) (CDROM) (Total:0.01 GB) (Free:0 GB) UDF
4 Drive f: (My Book) (Fixed) (Total:3725.99 GB) (Free:3414.25 GB) NTFS
5 Drive g: () (Removable) (Total:1.86 GB) (Free:0.27 GB) FAT

========================= Users: ========================================

User accounts for \\PC-PC

Administrator            Guest                    pc                       


**** End of log ****
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 7 Ultimate x64
Ran by pc (Administrator) on Thu 02/11/2016 at  1:08:13.37
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 8

Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\535YCIKY (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7MYQ342J (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7N0FCCJ9 (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7S9UE48F (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EP1EDFOJ (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RRD37N1K (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TOVDKUEO (Folder)
Successfully deleted: C:\Users\pc\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\VSVAG6VS (Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/11/2016 at  1:10:19.46
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

now when it comes to ESET

 

  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

 

by clicking Export and saving the file will ESET delete the threats or??



#5 angieInVA

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Posted 11 February 2016 - 03:08 AM

here is the log from ESET

 

C:\Users\pc\Desktop\transfer\Office 2010 Toolkit.exe    a variant of MSIL/HackKMS.G potentially unsafe application    cleaned by deleting
C:\Users\pc\Documents\Office 2010 Toolkit.exe    a variant of MSIL/HackKMS.G potentially unsafe application    cleaned by deleting
C:\Windows\KMSEmulator.exe    Win32/HackKMS.A potentially unsafe application    cleaned by deleting
F:\HD_1\download\cbsidlm-cbsi3_2_5_53-KMPlayer-10659939.exe    a variant of Win32/CNETInstaller.B potentially unwanted application    cleaned by deleting
F:\HD_1\download\cnet2_EasyDVDCDBurn3_exe.exe    a variant of Win32/InstallCore.D potentially unwanted application    cleaned by deleting
F:\HD_1\download\fvdsuite_installer.exe    a variant of Win32/InstallCore.Q potentially unwanted application    cleaned by deleting
F:\HD_1\download\gimp-setup.exe    Win32/DownloadAdmin.A.Gen potentially unwanted application    deleted
F:\HD_1\download\HC2Setup (2).exe    Win32/Somoto.F potentially unwanted application    deleted
F:\HD_1\download\HC2Setup64.exe    Win32/Somoto.F potentially unwanted application    deleted
F:\HD_1\download\InstallFreeRARExtractFrog.exe    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application    deleted
F:\HD_1\download\kmp.exe    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application    deleted
F:\HD_1\download\KMPlayer_EN_3.0.0.1442_R2.exe    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application    deleted
F:\HD_1\download\Nero-6.6.1.15a.exe    Win32/Toolbar.AskSBar potentially unwanted application    deleted
F:\HD_1\download\spsetup112.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted
F:\HD_1\download\SurfAnonymousFree-2.0.7.6.Setup.exe    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application    deleted
F:\HD_1\download\winamp5581_full_emusic-7plus_en-us.exe    Win32/OpenCandy potentially unsafe application    deleted
F:\HD_1\download\winamp5601_full_emusic-7plus_en-us.exe    Win32/OpenCandy potentially unsafe application    deleted
F:\HD_1\download\winamp5621_full_emusic-7plus_all.exe    Win32/OpenCandy potentially unsafe application    deleted
F:\HD_2\badBios\Nero 6.exe    MSIL/Solimba potentially unwanted application    deleted
F:\HD_2\Documents and Settings\All Users\Application Data\Ask\APN-Stub\PTV\APNIC.dll    a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application    cleaned by deleting
 



#6 boopme

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Posted 11 February 2016 - 10:49 AM

Ok, No the export first would not delete,

Looks like you need to reinstall FireFox.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 angieInVA

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Posted 12 February 2016 - 01:03 AM

hmmmm, should I uninstall and reinstall or??

 

if I need to uninstall, how do I keep bookmarks etc?


Edited by angieInVA, 12 February 2016 - 02:43 AM.


#8 boopme

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Posted 15 February 2016 - 04:04 PM

See Uninstall Firefox from your computer
The uninstaller does not remove any user data such as history or bookmarks. If you wish to completely remove this data, you must manually delete the Firefox folder containing your user profile:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 angieInVA

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Posted 16 February 2016 - 01:15 AM

done and done

 

I'm still having programs as explained above with eudora

 

is there anything else I should run?



#10 boopme

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Posted 22 February 2016 - 02:13 PM

OK, lets do this and see how it is .

First Uninstall SUPERAntispyware and reboot.

Tweaking.com - Windows Repair All-In-One (Portable)

- Download Windows Repair All-In-One (Portable Version) from here.

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

- A window will appear. Click Step 2.
2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
Ymy7crZ.png

- Go to Step 4, then click Do It.
zDtdN75.png

- Go to Step 5. Under System Restore click Create.
f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
PGv2vtD.png

- By default Windows Repair All-In-One will create a "Logs" folder in its folder on the Desktop. Please post the contents of the log in your next reply.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 angieInVA

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Posted 22 February 2016 - 05:23 PM

under logs I have these two logs and a folder named "2.22.2016_4.48.39-PM with 18 logs, should I post all of them, try to zip them and attach it or??

 

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\pc\Desktop\Tweaking.com - Windows Repair>CD /D C:\

C:\>set path=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SystemRoot%\System32\WindowsPowerShell\v1.0

C:\>chkdsk C:
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
 0 percent complete. (0 of 231424 file records processed)     
 0 percent complete. (14184 of 231424 file records processed)     
 0 percent complete. (20061 of 231424 file records processed)     
 1 percent complete. (23143 of 231424 file records processed)     
 1 percent complete. (34633 of 231424 file records processed)     
 2 percent complete. (46285 of 231424 file records processed)     
 3 percent complete. (69428 of 231424 file records processed)     
 3 percent complete. (88833 of 231424 file records processed)     
 4 percent complete. (92570 of 231424 file records processed)     
 4 percent complete. (112129 of 231424 file records processed)     
 5 percent complete. (115712 of 231424 file records processed)     
 5 percent complete. (137473 of 231424 file records processed)     
 6 percent complete. (138855 of 231424 file records processed)     
 7 percent complete. (161997 of 231424 file records processed)     
 8 percent complete. (185140 of 231424 file records processed)     
 9 percent complete. (208282 of 231424 file records processed)     
  231424 file records processed.                                         

File verification completed.
  442 large file records processed.                                   

  0 bad file records processed.                                     

  2 EA records processed.                                           

  48 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
11 percent complete. (13760 of 285360 index entries processed)    
12 percent complete. (27684 of 285360 index entries processed)    
13 percent complete. (41607 of 285360 index entries processed)    
14 percent complete. (55531 of 285360 index entries processed)    
15 percent complete. (69454 of 285360 index entries processed)    
16 percent complete. (83378 of 285360 index entries processed)    
17 percent complete. (97301 of 285360 index entries processed)    
18 percent complete. (111225 of 285360 index entries processed)    
19 percent complete. (125148 of 285360 index entries processed)    
20 percent complete. (139072 of 285360 index entries processed)    
21 percent complete. (152995 of 285360 index entries processed)    
22 percent complete. (166919 of 285360 index entries processed)    
23 percent complete. (180842 of 285360 index entries processed)    
24 percent complete. (194766 of 285360 index entries processed)    
25 percent complete. (208689 of 285360 index entries processed)    
26 percent complete. (222613 of 285360 index entries processed)    
26 percent complete. (232612 of 285360 index entries processed)    
26 percent complete. (233002 of 285360 index entries processed)    
26 percent complete. (233319 of 285360 index entries processed)    
26 percent complete. (233865 of 285360 index entries processed)    
26 percent complete. (234530 of 285360 index entries processed)    
26 percent complete. (235540 of 285360 index entries processed)    
27 percent complete. (236537 of 285360 index entries processed)    
27 percent complete. (237603 of 285360 index entries processed)    
27 percent complete. (238262 of 285360 index entries processed)    
27 percent complete. (239013 of 285360 index entries processed)    
27 percent complete. (240037 of 285360 index entries processed)    
27 percent complete. (240708 of 285360 index entries processed)    
27 percent complete. (240727 of 285360 index entries processed)    
27 percent complete. (241628 of 285360 index entries processed)    
27 percent complete. (243043 of 285360 index entries processed)    
27 percent complete. (244565 of 285360 index entries processed)    
27 percent complete. (245018 of 285360 index entries processed)    
27 percent complete. (245432 of 285360 index entries processed)    
27 percent complete. (245749 of 285360 index entries processed)    
27 percent complete. (246420 of 285360 index entries processed)    
27 percent complete. (246764 of 285360 index entries processed)    
27 percent complete. (248937 of 285360 index entries processed)    
27 percent complete. (249385 of 285360 index entries processed)    
28 percent complete. (250460 of 285360 index entries processed)    
28 percent complete. (250782 of 285360 index entries processed)    
28 percent complete. (251617 of 285360 index entries processed)    
28 percent complete. (252346 of 285360 index entries processed)    
28 percent complete. (252743 of 285360 index entries processed)    
28 percent complete. (253053 of 285360 index entries processed)    
28 percent complete. (253571 of 285360 index entries processed)    
28 percent complete. (253857 of 285360 index entries processed)    
28 percent complete. (254537 of 285360 index entries processed)    
28 percent complete. (255060 of 285360 index entries processed)    
28 percent complete. (255727 of 285360 index entries processed)    
28 percent complete. (257435 of 285360 index entries processed)    
  285360 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 3)...
30 percent complete. (0 of 231424 file SDs/SIDs processed)    
31 percent complete. (20611 of 231424 file SDs/SIDs processed)    
32 percent complete. (62382 of 231424 file SDs/SIDs processed)    
33 percent complete. (104152 of 231424 file SDs/SIDs processed)    
34 percent complete. (145923 of 231424 file SDs/SIDs processed)    
35 percent complete. (187693 of 231424 file SDs/SIDs processed)    
36 percent complete. (229464 of 231424 file SDs/SIDs processed)    
  231424 file SDs/SIDs processed.                                        

Security descriptor verification completed.
  26969 data files processed.                                           

CHKDSK is verifying Usn Journal...
99 percent complete. (0 of 33600760 USN bytes processed)        
100 percent complete. (33595392 of 33600760 USN bytes processed)        
  33600760 USN bytes processed.                                            

Usn Journal verification completed.
Windows has checked the file system and found no problems.

  78019583 KB total disk space.
  52276568 KB in 153309 files.
     92464 KB in 26970 indexes.
         0 KB in bad sectors.
    401247 KB in use by the system.
     65536 KB occupied by the log file.
  25249304 KB available on disk.

      4096 bytes in each allocation unit.
  19504895 total allocation units on disk.
   6312326 allocation units available on disk.

C:\>

 

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\pc\Desktop\Tweaking.com - Windows Repair>CD /D C:\

C:\>set path=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SystemRoot%\System32\WindowsPowerShell\v1.0

C:\>chkdsk C:
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
9 percent complete. (208282 of 231424 file records processed)     
231424 file records processed.                                         

File verification completed.
  442 large file records processed.                                   

  0 bad file records processed.                                     

2 EA records processed.                                           

48 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
28 percent complete. (257435 of 285360 index entries processed)    
285360 index entries processed.                                        

Index verification completed.
0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 3)...
36 percent complete. (229464 of 231424 file SDs/SIDs processed)    
231424 file SDs/SIDs processed.                                        

Security descriptor verification completed.
  26969 data files processed.                                           

CHKDSK is verifying Usn Journal...
100 percent complete. (33595392 of 33600760 USN bytes processed)        
  33600760 USN bytes processed.                                            

Usn Journal verification completed.
Windows has checked the file system and found no problems.

  78019583 KB total disk space.
  52276568 KB in 153309 files.
     92464 KB in 26970 indexes.
         0 KB in bad sectors.
401247 KB in use by the system.
     65536 KB occupied by the log file.
  25249304 KB available on disk.

      4096 bytes in each allocation unit.
  19504895 total allocation units on disk.
   6312326 allocation units available on disk.

C:\>



#12 angieInVA

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Posted 06 March 2016 - 01:27 PM

I'm happy to say that Eudora is back to working, just maybe it was caused by running "Tweaking.com - Windows Repair All-In-One"

 

thank you again



#13 boopme

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Posted 06 March 2016 - 08:12 PM

You're welcome !! Sometimes a malware can corrupt a file or a file can be corrupted in removal.
Clear your Temp folder.

Empty your temp folders using TFC (Temporary File Cleaner)
  • Please download TFC by Old Timer and save it to your desktop.
    alternate download link
  • Save any unsaved work. (TFC will close ALL open programs including your browser!)
  • Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

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