Your UEFI/BIOS (version X550CA.215) dates from 2013. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
Unfortunately, Asus BIOS/UEFI updates are confusing. IME there are 4 different methods (not available in all models):
- Asus Live Update
- Asus Manager
- EZFlash (through the BIOS/UEFI interface)
In your case, the first thing to try would be Asus Live Update.
If that doesn't work, then try WinFlash. Be advised that when you install WinFlash, it doesn't put a shortcut on the Desktop, so remember where it installs to (as I recall, it's C:\Program Files (x86)\Asus\WinFlash ).
If that doesn't work, then try EZFlash through the BIOS/UEFI - it may need you to move the BIOS file to an easy to locate place on the hard drive (some require a USB drive).
Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates. It only takes one update to cause a problem, so it's essential that you have all of them.
I see signs of both McAfee and AVG. Be sure that you have only one antivirus installed. More than that can cause conflicts.
No signs of restarting in the reports that you've submitted.
Some issues with Asus Smart Gesture and Asus P4G (Power4Gear).
Please uninstall these programs and see if the problem continues.
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