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McAfee VSE 8.8 patch 6 - Cannot initiate scan, updates work


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#1 adameast9000

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Posted 03 February 2016 - 08:39 PM

Hi I have installed (and reinstalled) mcafee virus scan enterprise however when trying to open the scan window nothing happens. Does anyone have any ideas? Thanks



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#2 xIISCRAPXIIx

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Posted 03 February 2016 - 09:04 PM

Have you restarted your computer?



#3 Orange Blossom

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Posted 03 February 2016 - 11:12 PM

Does this concern the same computer as this topic?

 

http://www.bleepingcomputer.com/forums/t/603645/laptop-infected-with-bootrootkit/


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#4 adameast9000

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Posted 03 February 2016 - 11:16 PM

I solved it, somehow the mcafee agent got on there and was interfering with the install of VSE. Thanks anyway (this topic can probably be closed)


Orange Blossom, it did not. Sorry for any confusion.



#5 Orange Blossom

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Posted 03 February 2016 - 11:26 PM

Thank you for the clarification.  I'm moving this topic to the more appropriate forum so others can see your solution.

 

~ OB :cherry:


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#6 quietman7

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Posted 04 February 2016 - 08:15 AM

For others reading this topic...

The McAfee Agent Policies

The McAfee Agent is the distributed component of McAfee ePolicy Orchestrator (McAfee ePO). It downloads and enforces policies, and executes client-side tasks such as deployment and updating. The Agent also uploads events and provides additional data regarding each system’s status. It must be installed on each system in your network that you wish to manage. The agent collects and sends event information at intervals to the McAfee ePO server. It also installs and updates the endpoint products, and applies your endpoint policies. Systems cannot be managed by McAfee ePO unless the McAfee Agent is installed.


McAfee says that under certain conditions, you might have to remove the McAfee Agent manually.
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