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2 replies to this topic

#1 Kathy8on

Kathy8on

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Posted 03 February 2016 - 02:17 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/603968/win7-64bit-slow/ - Hamluis.

 

I have the same issue - Windows 7 Ultimate 64 bit is really slow and sluggish - was even thinking about upgrading to Windows 10 but not sure this old HP Pavilion dv7 can handle it and it seems I have some corrupted files.  Pleese, can you help me??Here is my info per the above instructions:  

 

http://speccy.piriform.com/results/3zGwA15YeIJKkv5c37IQYm3

 

MiniToolBox by Farbar  Version: 03-02-2016 01
Ran by Kathy (administrator) on 03-02-2016 at 14:03:04
Running from "C:\Users\Kathy\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: HP Pavilion dv7 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
========================= IP Configuration: ================================
Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Kathy-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 06-24-2B-86-21-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
   Physical Address. . . . . . . . . : 00-24-2B-86-21-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::85e9:498a:7c9e:869e%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 03, 2016 2:16:53 AM
   Lease Expires . . . . . . . . . . : Thursday, February 04, 2016 6:00:07 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 218113067
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-02-12-B6-00-23-5A-2C-C6-3D
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : ec.rr.com
   Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
   Physical Address. . . . . . . . . : 00-23-5A-2C-C6-3D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  OnyxCheetah
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c07::8b
 64.233.176.102
 64.233.176.113
 64.233.176.138
 64.233.176.101
 64.233.176.139
 64.233.176.100
 
Pinging google.com [64.233.176.100] with 32 bytes of data:
Reply from 64.233.176.100: bytes=32 time=119ms TTL=40
Reply from 64.233.176.100: bytes=32 time=123ms TTL=40
 
Ping statistics for 64.233.176.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 119ms, Maximum = 123ms, Average = 121ms
Server:  OnyxCheetah
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=117ms TTL=42
Reply from 98.139.183.24: bytes=32 time=142ms TTL=42
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 117ms, Maximum = 142ms, Average = 129ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...06 24 2b 86 21 2b ......Microsoft Virtual WiFi Miniport Adapter
 11...00 24 2b 86 21 2b ......Atheros AR5007 802.11b/g WiFi Adapter
 10...00 23 5a 2c c6 3d ......Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.103     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.103    281
    192.168.1.103  255.255.255.255         On-link     192.168.1.103    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.103    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.103    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.103    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::85e9:498a:7c9e:869e/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details:  The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details:  The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
Details: 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
Error: (02/03/2016 02:18:54 AM) (Source: ESENT) (User: )
Description: Windows (4528) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0008F.log.
 
System errors:
=============
Error: (02/03/2016 06:00:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (02/03/2016 06:00:13 AM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{6602FEBD-6688-487C-A264-C52C5F7EAA21} because another computer on the network has the same name.  The server could not start.
 
Error: (02/03/2016 06:00:05 AM) (Source: atikmdag) (User: )
Description: Display is not active
 
Error: (02/03/2016 06:00:06 AM) (Source: DCOM) (User: )
Description: {BEBA2AA5-B5A7-4DD3-9AD6-43B24CDD3B7D}
 
Error: (02/03/2016 02:19:00 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (02/03/2016 02:18:58 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (02/03/2016 02:18:47 AM) (Source: Service Control Manager) (User: )
Description: The Application Information service failed to start due to the following error: %%1053
 
Error: (02/03/2016 02:18:47 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Appinfo service.
 
Error: (02/03/2016 02:18:17 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
 
Error: (02/03/2016 02:17:48 AM) (Source: Microsoft-Windows-Kernel-Power) (User: NT AUTHORITY)
Description: The system was hibernated due to a critical thermal event.
Hibernate Time = 2016-02-03T07:17:48.092334900Z
ACPI Thermal Zone = ACPI\ThermalZone\TZ01          
_HOT = 373K
 
Microsoft Office Sessions:
=========================
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service)(User: )
Description: 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (02/03/2016 02:18:58 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)    Search.JetPropStore
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801).  The catalog is corrupt
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)   4700
 
Error: (02/03/2016 02:18:54 AM) (Source: Windows Search Service)(User: )
Description: 
Details: 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
Error: (02/03/2016 02:18:54 AM) (Source: ESENT)(User: )
Description: Windows4528Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0008F.log-1811
 
CodeIntegrity Errors:
===================================
  Date: 2016-01-31 04:25:46.535
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 04:25:46.535
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 04:25:46.488
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 04:08:57.908
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 04:08:57.892
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 04:08:57.830
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 03:31:23.033
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 03:31:23.023
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 03:31:23.015
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-01-31 03:05:04.492
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Panda Security\Panda Security Protection\Drivers\NNSHttp\NNSHttp.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.3.183 - Adobe Systems, Inc.)
Canon PowerShot ELPH 130 IS and 120 IS_IXUS 140 and 135 Camera User Guide (HKLM-x32\...\CameraUserGuide-PSELPH130ISand120IS_IXUS140and135) (Version: 1.0.0.1 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM-x32\...\CameraWindowDC) (Version: 8.10.0.16 - Canon Inc.)
Canon Utilities ImageBrowser EX (HKLM-x32\...\ImageBrowser EX) (Version: 1.4.0.5 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.23.47 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.14 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 2.0.3115 - CyberLink Corp.)
Easy Photo Scan (HKLM-x32\...\{1A6DED1E-A024-455D-AA82-203D6B3B0CBC}) (Version: 1.00.0006 - Seiko Epson Corporation)
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.3.0 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.6.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{17FA0444-A025-43B9-862C-81AE6307C2F2}) (Version: 3.10.0050 - Seiko Epson Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-420 Series Printer Uninstall (HKLM\...\EPSON XP-420 Series) (Version:  - SEIKO EPSON Corporation)
Epson XP-420_424 User’s Guide version 1.0 (HKLM-x32\...\UsersGuideEpson XP-420_424 User’s Guide_is1) (Version: 1.0 - )
EpsonNet Print (HKLM\...\{15A0F113-BF2C-4C12-8AA8-42AE0D9AE1C9}) (Version: 3.1.2.0 - SEIKO EPSON Corporation)
Flash Cookie Cleaner (HKLM-x32\...\{E4E1D7C7-6561-4462-96B5-E6439488ED41}) (Version: 2.0 - ConsumerSoft)
FMW 1 (HKLM\...\{CB0B1BB5-7FCE-4985-BC8E-BFAFDB8F892E}) (Version: 1.42.1 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.97 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HP Support Solutions Framework (HKLM-x32\...\{E2CB09C1-3C76-4395-BB47-50C066535CF8}) (Version: 12.0.30.473 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 43.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 43.0.4 (x86 en-US)) (Version: 43.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 43.0.4.5848 - Mozilla)
Panda Devices Agent (HKLM-x32\...\{DDE3DECA-9139-4A39-9276-143ECA1DB75E}) (Version: 1.06.00 - Panda Security) Hidden
Panda Devices Agent (HKLM-x32\...\Panda Devices Agent) (Version: 1.03.06 - Panda Security) Hidden
Panda Free Antivirus (HKLM\...\{7067D784-8982-4D5B-962C-2F78250FFE21}) (Version: 8.20.00.0000 - Panda Security) Hidden
Panda Free Antivirus (HKLM-x32\...\Panda Universal Agent Endpoint) (Version: 16.01.00.0000 - Panda Security)
Panda Security Toolbar (HKLM-x32\...\pandasecuritytb) (Version: 4.3.1.15 - Panda Security and Visicom Media Inc.)
Roxio Creator DE (HKLM-x32\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.1 - Roxio)
Software Updater (HKLM-x32\...\{8DBC5A0A-31C4-46C7-B252-6B593EA11A87}) (Version: 4.3.7 - SEIKO EPSON CORPORATION)
Spotify (HKCU\...\Spotify) (Version: 1.0.20.101.ge6957e14 - Spotify AB)
SRWare Iron version SRWare Iron 22.0.1250.0 (HKLM-x32\...\{C59CF2CE-B302-4833-AA35-E0E07D8EBC52}_is1) (Version: SRWare Iron 22.0.1250.0 - SRWare)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1212 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
 
========================= Devices: ================================
Name: Base System Device
Description: Base System Device
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_197B&DEV_2384&SUBSYS_30FC103C&REV_00\4&2C0D0C43&0&0428
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
Name: 
Description: 
Class Guid: 
Manufacturer: 
Service: 
Device ID: ACPI\ENE0100\3&2411E6FE&1
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Base System Device
Description: Base System Device
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_197B&DEV_2382&SUBSYS_30FC103C&REV_00\4&2C0D0C43&0&0028
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Base System Device
Description: Base System Device
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_197B&DEV_2383&SUBSYS_30FC103C&REV_00\4&2C0D0C43&0&0328
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
Percentage of memory in use: 73%
Total physical RAM: 3837.84 MB
Available physical RAM: 1034.85 MB
Total Virtual: 9591.04 MB
Available Virtual: 5109.95 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:148.95 GB) (Free:82.66 GB) NTFS
 
========================= Users: ========================================
User accounts for \\KATHY-PC
 
Administrator            Guest                    Kathy                    
 
========================= Minidump Files ==================================
No minidump file found
 
========================= Restore Points ==================================
01-02-2016 08:01:02 Windows Update
02-02-2016 08:02:02 Windows Update
02-02-2016 12:09:52 Removed Waterfox
02-02-2016 13:39:18 Removed Visual Studio 2010 x64 Redistributables
02-02-2016 13:40:29 Removed Visual Studio 2012 x64 Redistributables
02-02-2016 13:41:23 Removed Visual Studio 2012 x86 Redistributables
 
**** End of log ****

Edited by hamluis, 03 February 2016 - 06:39 PM.


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#2 hamluis

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Posted 03 February 2016 - 06:48 PM

I would uninstall all AVG software installed...and all Panda software installed...and then install one or the other, as your preference may be.

 

System appears to have overheating problem, which needs to be addressed immediately, IMO.

 

It appears that no critical updates were installed until 48-72 hours ago...while the Windows install date is Oct 2012.  If that data is correct...I think it would be very naive not to suspect possible malware.

 

Louis



#3 dc3

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Posted 04 February 2016 - 10:14 AM

The maximum temperature for your CPU is 100 degrees C.  Your laptop is exceeding that limit.  At the very least you need to purchase a canned duster (often misnamed as canned air) and blow out the computer through the intake and exhaust vents.

 

After you have done this run the Speccy again and post it in your topic.

 

Your Adobe Reader is out of date, you need to update to Adobe Reader XI.  The X version is no longer supported.  Because of this that version can become a security issue.

 

As Louis has pointed out, you need to uninstall one of your antivirus programs.  What he didn't address is why this is important.

 

 IMPORTANT NOTE: Using more than one anti-virus program is not advisable. Why? The primary concern with doing so is due to Windows resource management and significant conflicts that can arise especially when they are running in real-time protection mode simultaneously. Even if one of them is disabled for use as a stand-alone on demand scanner, it can affect the other and cause conflicts. Anti-virus software components insert themselves deep into the operating systems core where they install kernel mode drivers that load at boot-up regardless of whether real-time protection is enabled or not. Thus, using multiple anti-virus solutions can result in kernel mode conflicts causing system instability, catastrophic crashes, slow performance and waste vital system resources. When actively running in the background while connected to the Internet, each anti-virus may try to update their definition databases at the same time. As the programs compete for resources required to download the necessary files this often can result in sluggish system performance or unresponsive behavior.

 
Credit for this information goes to quietman7.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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