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Infected by keyloggers


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4 replies to this topic

#1 Batiara

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Posted 02 February 2016 - 07:27 PM

I have used malwarebytes and it hasnt detected anything. I was told to use FRST then post the log here. 

 

Brief summary: i believe my computer is infected by a keylogger or some sort of malware cause I kept getting asked for authentication to log onto certain game when im not even having internet at home.

 

 

Attached Files



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#2 nasdaq

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Posted 03 February 2016 - 11:06 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


ATTENTION: System Restore is disabled

Remove this program via the Control Panel > Programs and features applet.
Ace Stream Media 3.0.12 (HKU\S-1-5-21-2715489192-413623215-306483548-1001\...\AceStream) (Version: 3.0.12 - Ace Stream Media) <==== ATTENTION


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(BitTorrent Inc.) C:\Users\TFaN\AppData\Roaming\uTorrent\updates\3.4.5_41372\utorrentie.exe
(BitTorrent Inc.) C:\Users\TFaN\AppData\Roaming\uTorrent\updates\3.4.5_41372\utorrentie.exe
HKU\S-1-5-21-2715489192-413623215-306483548-1001\...\Run: [AceUpdater] => C:\Users\TFaN\AppData\Roaming\ACEStream\updater\ace_update.exe [27000 2015-11-11] ()
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
SearchScopes: HKU\S-1-5-21-2715489192-413623215-306483548-1001 -> {BDF61FAE-9D19-40F0-8F34-688DEB334CA9} URL = hxxp://securedsearch.lavasoft.com/results.php?pr=vmn&id=webcompa&ent=ch_WCYID10140_homepage_150522&q={searchTerms}
BHO: ExplorerWnd Helper -> {10921475-03CE-4E04-90CE-E2E7EF20C814} -> C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallExplorer64.dll => No File
FF DefaultSearchEngine: sweet-page
FF SelectedSearchEngine: sweet-page
FF Plugin-x32: @tongbu.com/tongbu,version=0.1 -> C:\Program Files (x86)\Tongbu\Addin\npTongbuAddin.dll [No File]
FF Plugin HKU\S-1-5-21-2715489192-413623215-306483548-1001: @acestream.net/acestreamplugin,version=2.1.5.3 -> C:\Users\TFaN\AppData\Roaming\ACEStream\player\npace_plugin.dll [2015-09-25] (Innovative Digital Technologies)
FF Plugin HKU\S-1-5-21-2715489192-413623215-306483548-1001: @acestream.net/acestreamplugin,version=3.0.12 -> C:\Users\TFaN\AppData\Roaming\ACEStream\player\npace_plugin.dll [2015-09-25] (Innovative Digital Technologies)
FF user.js: detected! => C:\Users\TFaN\AppData\Roaming\Mozilla\Firefox\Profiles\91xt1o3r.default-1395908292996\user.js [2015-06-03]
FF Extension: Java Console - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0015-0000-0014-ABCDEFFEDCBA} [2015-09-30] [not signed]
FF HKLM\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET Smart Security\Mozilla Thunderbird => not found
FF HKLM-x32\...\Thunderbird\Extensions: [eplgTb@eset.com] - C:\Program Files\ESET\ESET Smart Security\Mozilla Thunderbird => not found
FF HKU\S-1-5-21-2715489192-413623215-306483548-1001\...\Firefox\Extensions: [magicplayer@torrentstream.org] - C:\Users\TFaN\AppData\Roaming\ACEStream\extensions\firefox\magicplayer@torrentstream.org => not found
FF HKU\S-1-5-21-2715489192-413623215-306483548-1001\...\Firefox\Extensions: [acewebextension@acestream.org] - C:\Users\TFaN\AppData\Roaming\ACEStream\extensions\awe\firefox\acewebextension.xpi
FF Extension: Ace Stream Web Extension - C:\Users\TFaN\AppData\Roaming\ACEStream\extensions\awe\firefox\acewebextension.xpi [2015-12-04] [not signed]
CHR StartupUrls: Default -> "hxxp://www.sweet-page.com/?type=hp&ts=1433322659&z=dcadccb7c7cd09faad2a3ccg2zcc7c6c2o8o7q2qfw&from=cor&uid=WDCXWD3200AAKS-00L9A0_WD-WMAV2577402974029"
CHR Extension: (Ace Stream Web Extension) - C:\Users\TFaN\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjbepbhonbojpoaenhckjocchgfiaofo [2015-11-14]
CHR HKLM-x32\...\Chrome\Extension: [ochbjojkpcmlfeagbaahkofepalngihg] - <no Path/update_url>
S3 BCM42RLY; system32\drivers\BCM42RLY.sys [X]
U3 idsvc; no ImagePath
S3 wfpcapture; \SystemRoot\System32\drivers\wfpcapture.sys [X]
U3 wpcsvc; no ImagePath
C:\Users\TFaN\AppData\Roaming\uTorrent\updates\3.4.5_41372
C:\Users\TFaN\AppData\Roaming\ACEStream
Task: {184FAF75-6913-47F3-8959-F8080E274FB2} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {357A4E3B-DD95-49FF-9001-4314CD59E026} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {4734D952-82EA-4747-9CCA-234DAB90885B} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {6C17A4DF-5683-47A5-BB2D-14442B29058E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {6C2345E5-AE07-485D-BAC8-919BAD73A76A} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {96CCAC6C-CBE4-45E5-8AEB-606B983E881C} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {9CBE190E-DF03-4D03-BD54-581F0F258F08} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {A0C75204-1DD0-4908-B710-B89A99D9A589} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {F1F41AEE-8682-4044-8DDE-EAAFBBE952D5} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {FB4D7DB2-0547-466D-A00B-2B21546BB787} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {FD8159CD-4F67-43A7-8338-1521D5CFBCDF} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
C:\Users\TFaN\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjbepbhonbojpoaenhckjocchgfiaofo


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en
Select "From the beginning of time"

Restart Chrome.

====

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Control Panel > Programs and Features applet.
J2SE Runtime Environment 5.0 Update 14 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0150140}) (Version: 1.5.0.140 - Sun Microsystems, Inc.)
Java 7 Update 80 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417080FF}) (Version: 7.0.800 - Oracle)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)

Please post the logs and let me know what problem persists.

#3 Batiara

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Posted 03 February 2016 - 11:29 PM

Hi Nasdaq, Thanks for the help. I have gone through the steps and here is the log. So what was the problem? i cant really tell. In regards to anti virus Im using, is it enough? or can you recommend any free anti virus/anti spyware to protect me against those in the future.

Attached Files



#4 nasdaq

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Posted 04 February 2016 - 08:43 AM

Looking good.

Windows Defender is the defaults free Antivirus that comes with Windows 10.

I suggest you enable the Windows 10 Firewall.

Turn Windows Firewall on or off Windows 10
http://windows.microsoft.com/en-us/windows-10/turn-windows-firewall-on-or-off

===


i cant really tell. In regards to anti virus Im using, is it enough? or can you recommend any free anti virus/anti spyware to protect me against those in the future.


Watch what you installed. Many free programs comes with PUP (Potentially Unwanted Program) installed without your consent.
If and when you do I suggest you then run the AdwCleaner tool and remove anything you did not ask for.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#5 nasdaq

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Posted 09 February 2016 - 07:51 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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