So my company has a print server in our UK office. Everyone seems to be able to print to it except 1 person. This user (let's call her Sally) had the printer installed already from the print server and the next day, it disappeared. Now, trying to reinstall it, no matter what user I'm logged in as on this specific computer, I get this error:
Operation could not be completed (error 0x00000709). Double check the printer name and make sure that the printer is connected to the network.
As I said, other people have been printing to it and I'm in our USA office and I was able to install the printer from the UK print server on my own computer. Just out of curiousity, I've tried stopping and restarting the print spooler, tried stopping and restarted the print server DNS server service, tried stopping and restarting Sally's computer's DNS client service, tried running Ccleaner. I've even tried installing other printers from the same print server and I even connected Sally's computer to our USA print server and couldn't install any of those printers either.
The only thing I could find in Google searches have been if you are getting this error when trying to change your default printer to another printer on the client computer, which is not the case for me. The printer was already installed, disappeared, and now I cannot get it reinstalled, getting the above error message.
Anybody have any ideas or suggestions? It would be very much appreciated.
OS: Windows 7 64-bit