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No Internet after roll back to Win 7


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#1 zg1286

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Posted 02 February 2016 - 10:22 AM

Rolled back to Win 7, now I cant connect to the internet

Checked device manager and all shows good with no errors

Wi-Fi shows connected to network. IE, Firefox and chrome will not connect.

Of course I was waaaaay to smart to do any kind of back up.

Was thinking about taking back to factory specs, just have to find the rescue media I created when laptop was new.



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#2 JohnC_21

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Posted 02 February 2016 - 10:45 AM

Right click the Wireless adapter in Device Manager > Uninstall. Reboot. If it does not pick up the adapter after reboot look in Device Manager. Is there a yellow exclamation mark next to Network Adapter? 

 

What is the make and model of the computer?



#3 Niweg

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Posted 02 February 2016 - 11:36 AM

 I see you realize now why you should always make backups, especially when you make major changes to your system.

 When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $50 these days and a really good FREE backup program is the Easeus Todo Backup Free.  That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
 
 Good luck.

Make regular full system backups or you'll be sorry sooner or later.


#4 zg1286

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Posted 02 February 2016 - 12:05 PM

Right click the Wireless adapter in Device Manager > Uninstall. Reboot. If it does not pick up the adapter after reboot look in Device Manager. Is there a yellow exclamation mark next to Network Adapter? 

 

What is the make and model of the computer?

Tried that. No exclamations mark. Shows no problems with wired or wireless adapter



#5 zg1286

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Posted 02 February 2016 - 12:11 PM

 

 I see you realize now why you should always make backups, especially when you make major changes to your system.

 When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $50 these days and a really good FREE backup program is the Easeus Todo Backup Free.  That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
 
 Good luck.

 

Yeah like I said, was waaay to smart to do a backup. I have a 1tb drive right next to it. Lesson learned



#6 JohnC_21

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Posted 02 February 2016 - 12:13 PM

Have you tried resetting Winsock and TCP/IP?



#7 usasma

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Posted 03 February 2016 - 09:17 AM

Also, have you tried:

- download a fresh copy of the latest, W7 compatible networking driver

- uninstall the current networking driver through Control Panel...Programs and Features

- check in Device Manager to be sure it's uninstalled (located under Network Adapters).  If not, right click on it and select "uninstall".  If offered to uninstall the software/driver, check the box.

- reboot and then install the freshly downloaded software


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#8 chalup

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Posted 03 February 2016 - 09:48 AM

Have you opened CMD prompt and tried to ping websites? Also do a tracert.



#9 zg1286

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Posted 03 February 2016 - 12:12 PM

Have you tried resetting Winsock and TCP/IP?

That worked. Thanks!!!!!!!!!



#10 JohnC_21

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Posted 03 February 2016 - 02:21 PM

Your Welcome, and thanks for taking the time to post an update.






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