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Pesky Browser Highjacker, need help removing it.

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2 replies to this topic

#1 Sabertoothtigerz


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Posted 02 February 2016 - 10:00 AM

Mod Edit, Moved to Am I Infected from WIN7 ~~ boopme

Hi, i'm new here and i'm not really good with technology but i've had my own share fair of problematic browser highjackers in the past, and today I have one that so far has been a thorn in my back.
Its called safe finder it's a browser highjacker that has taken over my computer entirely.
I've known how to deal with these common problems, such as panel control and delete any unwanted program, i know the acronyms of anything that i dont have in my computer i know exactly what i have and what i dont have, and anything strange or different that i wasnt supposed to have was not there, so firstly there was no unwanted program for me to remove. but wait it doesnt end there.
since im using chrome and only chrome i went ahead to my config settings and sure enough i found it lodged there.
on initialization it's set to google so that part is fine. 
but on appearance its set as this:
^ that is the initial 'page'.
below that on the search field it's set as websearch instead of google and its set to feed.sonic-search dot com.
that is the browser highjacker that is triggering all of this.
I cant seem to be able to remove it, i've reset my chrome settings i have deleted even my google chrome profile i have done everything to make sure this data gets deleted, im currently running malware bytes scanning my entire computer in hopes that it finds something unwanted but before i finish the scanning i'd like to post this topic to get an overall opinion on this matter.
what should i do to remove this pesky browser highjacker?
I need help, any instructions advices and tips are more than welcome i'll try anything!

Edited by boopme, 02 February 2016 - 10:11 AM.

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#2 boopme


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Posted 02 February 2016 - 10:32 AM

Hi we need a few stronger tools and a deeper look.

Please follow this, do the last three steps. Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 Queen-Evie


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Posted 02 February 2016 - 11:11 PM

Now that you have posted a FRST log here http://www.bleepingcomputer.com/forums/t/604150/i-am-infected-by-safe-search-finder-please-help-me/

Please refrain from asking for further help from other members or staff until the Malware Removal Team has checked your posted log. The Malware Removal Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

The Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the Malware Removal Team Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

If HelpBot replies to your topic, please follow Step One so it will report your topic to the team members.

This topic is closed.

Edited by Queen-Evie, 02 February 2016 - 11:12 PM.

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