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yahoo support


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#1 bruinator

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Posted 01 February 2016 - 08:00 PM

Hi, I use yahoo mail as a secondary email client. For the past month or so I am having issues with it. When i try to read some emails I cant access it. Or other times when I click on it the mouse pointer will sit an spin. Other times i will be reading an email and when i am through reading it i will click on my inbox to read others i have to X out of it and go back in to get to my inbox. I called their support and they are telling me that i am being hacked by someone in Russia. The do a netstat and see the following:

 

Proto  Local Address          Foreign Address        State
  TCP    10.189.1.6:50227       bf1onepush:https       ESTABLISHED
  TCP    10.189.1.6:50302       a23-67-243-74:http     ESTABLISHED
  TCP    10.189.1.6:50323       a172-230-75-137:http   ESTABLISHED
  TCP    10.189.1.6:50433       65.202.58.8:http       ESTABLISHED
  TCP    10.189.1.6:50636       104.25.252.12:https    ESTABLISHED
  TCP    10.189.1.6:50797       bf1onepush:https       TIME_WAIT
  TCP    10.189.1.6:50800       r2:https               ESTABLISHED
  TCP    10.189.1.6:50802       srv:http               TIME_WAIT
  TCP    10.189.1.6:50803       srv:http               TIME_WAIT
  TCP    10.189.1.6:50804       srv:http               TIME_WAIT
  TCP    10.189.1.6:50806       s3-1-w:http            ESTABLISHED
  TCP    10.189.1.6:50807       s3-1-w:http            TIME_WAIT
  TCP    10.189.1.6:50808       s3-1-w:http            ESTABLISHED
  TCP    10.189.1.6:50809       srv:http               TIME_WAIT
  TCP    10.189.1.6:50811       srv:http               TIME_WAIT
  TCP    10.189.1.6:50812       srv:http               TIME_WAIT
  TCP    10.189.1.6:50813       srv:http               TIME_WAIT
  TCP    10.189.1.6:50814       srv:http               TIME_WAIT
  TCP    10.189.1.6:50815       srv:http               TIME_WAIT
  TCP    127.0.0.1:31749        DESKTOP-768N7T3:49693  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50313  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50314  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50487  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50534  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50535  ESTABLISHED
  TCP    127.0.0.1:49678        DESKTOP-768N7T3:50696  ESTABLISHED
  TCP    127.0.0.1:49693        DESKTOP-768N7T3:31749  ESTABLISHED
  TCP    127.0.0.1:49728        DESKTOP-768N7T3:49729  ESTABLISHED
  TCP    127.0.0.1:49729        DESKTOP-768N7T3:49728  ESTABLISHED
  TCP    127.0.0.1:50313        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    127.0.0.1:50314        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    127.0.0.1:50487        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    127.0.0.1:50534        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    127.0.0.1:50535        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    127.0.0.1:50696        DESKTOP-768N7T3:49678  ESTABLISHED
  TCP    192.168.1.163:49689    213-155-156-71:https   ESTABLISHED
 

After reading that they are trying to tell me i need to have it fixed by CICSO FOR $300 WHICH I believe is a crock of poop. I tell them I am broke and cant afford it and they tell me I sound rich and I can afford it.

 

Has anyone else heard of this scam? If so, what did u do?
 

Also, can someone else verify to me that I am correct about this by looking at those results?

 

thx



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#2 Darin A

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Posted 01 February 2016 - 10:18 PM

Sounds like that is not Yahoo support.  Curious as to where you got the number.  I believe the correct number is 408-349-3300.



#3 bruinator

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Posted 01 February 2016 - 10:27 PM

from google  1-800-611-2573. I should of known better.


Edited by bruinator, 01 February 2016 - 10:30 PM.


#4 Darin A

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Posted 01 February 2016 - 10:30 PM

if you google that number 1-800-611-2573 you will see it offers tech support for Gmail, Hotmail, Yahoo, Outlook.  This appears to be a scam number that is trying to get money from you.  I would contact the number I posted.



#5 bruinator

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Posted 01 February 2016 - 10:34 PM

yes, they tried to get $300 but i knew better and told them i would call the BBB.


Edited by bruinator, 01 February 2016 - 10:34 PM.


#6 bruinator

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Posted 01 February 2016 - 10:35 PM

thx for verifying that.






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