I have attached the data file collected via :http://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe
But the other file will not run (as directed?) when I do this :Windows 8.1 & 8 - Press WIN +X keys | select "Command Prompt (Admin)" I get this:
· OS - Windows 8.1, 8, 7, Vista ? 8.1
· x86 (32-bit) or x64 ? 64
· What was original installed OS on system? YES
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? CAME WITH LAPTOP
· Age of system (hardware) 6 MONTHS OLD
· Age of OS installation - have you re-installed the OS? HAVE NOT REINSTALLED IT SO AGE IS ABOUT 6 MONTHS.
· CPU INTEL CORE 7i
· Video Card NOT SURE?
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (skip if laptop)
· System Manufacturer DELL
· Exact model number (if laptop, check label on bottom) DELL INSPIRON 5000 SERIES
· Laptop or Desktop? LAPTOP