iPhone model 5-3. iPad, according to 'Settings' , is model MD511B/A running OS 9.2.1
A neighbour, a woman in her fifties, approached me yesterday about major security problems on her iPad and iPhone. She had had her credit card cloned and her phone and tablet penetrated. I am assuming that the credit card problem is separate from the tablet/phone problem.
Having a discussion with her today it turns out that the tablet/phone problems are almost entirely self-inflicted. During a recent very stressful period in her life she responded to two fishing e-mails - "We notice you haven't used your account for some time, please click here to refresh your details.". Unhappily, she did. On top of that she was also using simplistic passwords, and one password for most of her accounts.
Her bank have stopped her credit card and she has in fact opened a new account and will be getting a new card. I have given her the lecture on strong passwords and different passwords which she accepts and I hope she is going to practice it. I accept that no form of security will protect you if you respond to fishing e-mails.
However I have very little personal knowledge or experience with iDevices. I would be grateful for suggestions as to what form of security might best be suited to her needs as general protection. The iPad, she tells me, has been re-set.