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win7 64bit SLOW


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10 replies to this topic

#1 qs1234

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Posted 01 February 2016 - 11:16 AM

Hello, 

 

Can you help me figure out why my PC is running super slow and sluggish?

 

Thank you!



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#2 hamluis

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Posted 01 February 2016 - 12:54 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 qs1234

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Posted 01 February 2016 - 01:18 PM

Thank you - here is the MiniToolbox log

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by GH1 (administrator) on 01-02-2016 at 13:16:15
Running from "C:\Users\GH1\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Vostro 460 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/31/2015 04:34:38 PM) (Source: ESENT) (User: )
Description: taskhost (2448) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\GH1\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (12/31/2015 04:32:27 PM) (Source: TickWrite Service) (User: )
Description: java.lang.ExceptionInInitializerError
 
Error: (12/11/2015 12:24:32 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x81000101).
 
Error: (12/11/2015 12:24:32 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x81000101).
 
Error: (12/10/2015 12:18:08 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x81000101).
 
Error: (12/10/2015 12:18:07 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x81000101).
 
Error: (12/08/2015 03:42:15 PM) (Source: Application Hang) (User: )
Description: The program EXCEL.EXE version 12.0.6718.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 3024
Start Time: 01d123d13cc5f1fb
Termination Time: 0
Application Path: C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE
Report Id:
 
Error: (12/01/2015 12:21:17 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x81000101).
 
Error: (12/01/2015 12:21:17 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x81000101).
 
Error: (11/06/2015 12:34:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace4e7
Exception code: 0xc0000005
Fault offset: 0x000000000001e1ac
Faulting process id: 0x7810
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
System errors:
=============
Error: (01/25/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 10:00:16 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 01:01:49 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 10:00:14 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 01:11:32 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 12:00:02 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/22/2016 08:35:27 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/22/2016 06:55:53 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Error: (01/22/2016 06:48:53 PM) (Source: DCOM) (User: )
Description: {ABC01078-F197-4B0B-ADBC-CFE684B39C82}
 
Microsoft Office Sessions:
=========================
Error: (05/01/2014 10:56:26 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 184002 seconds with 31320 seconds of active time.  This session ended with a crash.
 
Error: (11/24/2012 02:43:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 5392 seconds with 2700 seconds of active time.  This session ended with a crash.
 
Error: (11/24/2012 01:13:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 93788 seconds with 2640 seconds of active time.  This session ended with a crash.
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{C788B026-20BD-4E96-B698-533F1D6C5013}) (Version: 7.2.4 - Hewlett-Packard) Hidden
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Acrobat X Pro (HKLM-x32\...\{AC76BA86-1033-0000-7760-000000000005}) (Version: 10.1.4 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (HKLM\...\{262325FE-E6AA-7D56-9071-453A374086C9}) (Version: 11.6.0.10628 - ATI Technologies Inc.) Hidden
ATI Catalyst Install Manager (HKLM\...\{82AB13D7-BDE1-D24C-B245-1A3F0C29022C}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
AVG (HKLM\...\{F9880989-072C-4520-B525-041F100E0B32}) (Version: 16.31.7357 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.31.1.48846 - AVG Technologies)
AVG 2016 (HKLM\...\{C3506E0A-35BE-4AAF-BA41-62E9D9FD3B92}) (Version: 16.0.4522 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.31.7357 - AVG Technologies)
AVG Zen (HKLM\...\{5ED53AC5-2BEA-4B9D-8AA2-41AF9565F75A}) (Version: 1.31.9 - AVG Technologies) Hidden
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Online Launcher (HKLM-x32\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
CodeBlocks (HKCU\...\CodeBlocks) (Version: 10.05 - The Code::Blocks Team)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
CrashPlan (HKLM\...\{271BA151-BA08-49A5-A149-718CE3B7DCDA}) (Version: 4.5.2.78 - Code 42 Software)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery Manager (HKLM\...\{50B4B603-A4C6-4739-AE96-6C76A0F8A388}) (Version: 1.3.1 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
eFax Messenger (HKLM-x32\...\{DF6DA606-904D-4C18-823F-A4CFC3035E53}) (Version: 4.4.1.528 - j2 Global)
FastTrack Communications (HKLM-x32\...\{9876EC91-D77E-4EDD-8885-6DAA560C1C0E}) (Version: 3.66.1 - Investors FastTrack)
Fidelity Active Trader Pro® (HKCU\...\b5fb46aa4436cce0) (Version: 10.6.450.0 - Fidelity Investments)
Fidelity Active Trader Pro® (HKLM-x32\...\{AD16D30B-1E73-4009-8DD2-ACC771C1D840}) (Version: 9.6.96.0 - Fidelity Investments)
Fidelity Active Trader Pro® (HKLM-x32\...\{DDEDCA60-9412-4C23-8B60-D224F1FE1B01}) (Version: 10.3.1571.0 - Fidelity Investments) Hidden
FMW 1 (HKLM\...\{1F610B48-81E7-4A33-AFC9-1D7602C80732}) (Version: 1.52.1 - AVG Technologies) Hidden
FT Comm (HKCU\...\601bb96fa321d425) (Version: 1.0.6.5 - Investors FastTrack)
Google Chrome (HKCU\...\Google Chrome) (Version: 48.0.2564.97 - Google Inc.)
Google Drive (HKLM-x32\...\{EF61675D-9BBC-4EC7-B906-F13BE8D3BD20}) (Version: 1.27.1227.2094 - Google, Inc.)
Google Photos Backup (HKCU\...\Google Photos Backup) (Version: 1.1.1.276 - Google, Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GoToMeeting 7.9.1.4340 (HKCU\...\GoToMeeting) (Version: 7.9.1.4340 - CitrixOnline)
HP LaserJet Professional M1530 MFP Series (HKLM-x32\...\{74280B5D-A0AF-46c5-9C85-D9EA078262F1}) (Version:  - Hewlett-Packard)
HP LJ M1530 MFP Series HP Scan (HKLM-x32\...\{C05002F1-06F8-4A15-B6F8-E4DC655C28AA}) (Version: 1.0.302.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPLaserJetHelp_LearnCenter (HKLM-x32\...\{B2AA0F22-E167-4C4A-BAE2-E0025028E61B}) (Version: 1.02.0000 - Hewlett-Packard)
HPLJUT (HKLM-x32\...\{229D6185-BD7E-494B-A73B-C5215BE0690E}) (Version: 1.00.0012 - HP) Hidden
hppFaxDrvM1530 (HKLM-x32\...\{FD575F8B-6141-455A-8AE5-F2D2E08520FC}) (Version: 003.000.00001 - Hewlett-Packard) Hidden
hppFaxUtilityM1530 (HKLM-x32\...\{C462F75B-9A35-4A84-AE52-E8C9112AAE87}) (Version: 000.002.00001 - Hewlett-Packard) Hidden
hppLaserJetService (HKLM-x32\...\{4006E354-3D24-49BA-A36F-7EB75D50D575}) (Version: 002.015.00599 - Hewlett-Packard) Hidden
hppM1530LaserJetService (HKLM-x32\...\{A1D53426-D6F3-4886-A72B-E1A8C82259E9}) (Version: 001.008.00477 - Hewlett-Packard) Hidden
hppSendFaxM1530 (HKLM-x32\...\{865E1902-B6FE-4AF0-B61D-A82EBC53569E}) (Version: 003.000.00001 - Hewlett-Packard) Hidden
hppTLBXFXM1530 (HKLM-x32\...\{9112FEA9-0F64-453C-BEA5-9A782F87EDAA}) (Version: 001.012.00948 - Hewlett-Packard) Hidden
hpzTLBXFX (HKLM-x32\...\{A3A18593-62BE-4AE1-AF3F-E35179CF042E}) (Version: 006.015.01163 - Hewlett-Packard) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
Inkscape 0.48.2 (HKLM-x32\...\Inkscape) (Version: 0.48.2 - )
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
iTunes (HKLM\...\{A535111D-95C8-487F-869E-CE4C239972D2}) (Version: 11.1.1.11 - Apple Inc.)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
join.me (HKCU\...\JoinMe) (Version: 1.11.1.256 - LogMeIn, Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LogMeIn (HKLM-x32\...\{E217A3D4-2FF9-4D5F-9C20-1386E0FF9864}) (Version: 4.1.1890 - LogMeIn, Inc.)
LogMeIn Client (HKLM-x32\...\{D2300C4F-CC9B-4D00-BC53-B4C806A6C7AB}) (Version: 1.3.1675 - LogMeIn, Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MATLAB R2009b (HKLM\...\MatlabR2009b) (Version: 7.9 - The MathWorks, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
MetaStock (HKLM-x32\...\{821D5049-691F-45EA-9B58-EAC6EC4095BA}) (Version: 14.00.2319 - Innovative Market Analysis)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MiKTeX 2.9 (HKLM-x32\...\MiKTeX 2.9) (Version: 2.9 - MiKTeX.org)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quicken WillMaker Plus 2014 (HKLM-x32\...\{44160FDE-C190-45C1-B8E1-23F00228E572}) (Version: 1.0.0.0 - Nolo)
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
QuoteTracker (HKLM-x32\...\QuoteTracker_is1) (Version:  - T2 API Technologies, LLC)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Skype™ 7.17 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.17.105 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
TickWrite (HKLM-x32\...\TickWrite_0) (Version:  - )
Trend Micro Client/Server Security Agent (HKLM-x32\...\{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}) (Version: 3.5.1163 - Trend Micro)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TWS Demo (HKCU\...\TWS Demo) (Version:  - Interactive Brokers)
TWS Interoperability Components (HKLM-x32\...\TWS Interoperability Components) (Version: Interopability Components version 9.67 - Interactive Brokers © Copyright 2007)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinEdt 7 (HKLM-x32\...\WinEdt 7) (Version: 7.0 - WinEdt Team)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 8174.45 MB
Available physical RAM: 3871.44 MB
Total Virtual: 16347.1 MB
Available Virtual: 9675.05 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:919.79 GB) (Free:735.25 GB) NTFS
 
========================= Users: ========================================
User accounts for \\GH1-PC
 
Administrator            GH1                      Guest                    
 
 
**** End of log ****

Edited by hamluis, 01 February 2016 - 05:02 PM.


#4 qs1234

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Posted 01 February 2016 - 01:22 PM

Snapshot

 

http://speccy.piriform.com/results/D5tsDnzvietBaKfSEPifP4b



#5 hamluis

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Posted 01 February 2016 - 05:16 PM

Error: (01/25/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS.
 
Did you do as suggested?  Did you run the chkdsk /r command?
 
Louis


#6 Willy22

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Posted 01 February 2016 - 05:36 PM

- You've got 2 Firewalls running (Trend Micro & Windows). Disable one of them.



#7 qs1234

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Posted 03 February 2016 - 10:02 AM

Hello Louis, 

 

Here's the minitoolbox log after running chkdsk

 

 MiniToolBox by Farbar  Version: 02-11-2015

Ran by GH1 (administrator) on 03-02-2016 at 09:58:54
Running from "C:\Users\GH1\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Vostro 460 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/02/2016 08:34:52 PM) (Source: TickWrite Service) (User: )
Description: java.lang.ExceptionInInitializerError
 
Error: (02/02/2016 02:21:47 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary GEAR ASPI Filter Driver.
 
System Error:
The system cannot find the file specified.
.
 
Error: (02/02/2016 02:20:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: MsiExec.exe, version: 5.0.7601.17514, time stamp: 0x4ce792c4
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x4ea5d656
Exception code: 0xc0000005
Fault offset: 0x718caa99
Faulting process id: 0x3384
Faulting application start time: 0xMsiExec.exe0
Faulting application path: MsiExec.exe1
Faulting module path: MsiExec.exe2
Report Id: MsiExec.exe3
 
Error: (02/02/2016 02:20:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary GEAR ASPI Filter Driver.
 
System Error:
The system cannot find the file specified.
.
 
Error: (02/02/2016 10:20:28 AM) (Source: Microsoft-Windows-RestartManager) (User: GH1-PC)
Description: Application or service 'Apple Mobile Device' could not be restarted.
 
Error: (02/02/2016 10:20:28 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"1".
Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (12/31/2015 04:34:38 PM) (Source: ESENT) (User: )
Description: taskhost (2448) WebCacheLocal: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Users\GH1\AppData\Local\Microsoft\Windows\WebCache\V01.log.
 
Error: (12/31/2015 04:32:27 PM) (Source: TickWrite Service) (User: )
Description: java.lang.ExceptionInInitializerError
 
Error: (12/11/2015 12:24:32 AM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x81000101).
 
Error: (12/11/2015 12:24:32 AM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Description = Scheduled Checkpoint; Error = 0x81000101).
 
 
System errors:
=============
Error: (02/02/2016 10:20:28 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service failed to start due to the following error: 
%%14001
 
Error: (01/25/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 10:00:16 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 01:01:49 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/24/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 10:00:14 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 01:11:32 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/23/2016 12:00:02 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/22/2016 08:35:27 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
Error: (01/22/2016 06:55:53 PM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
 
 
Microsoft Office Sessions:
=========================
Error: (05/01/2014 10:56:26 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 184002 seconds with 31320 seconds of active time.  This session ended with a crash.
 
Error: (11/24/2012 02:43:40 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 5392 seconds with 2700 seconds of active time.  This session ended with a crash.
 
Error: (11/24/2012 01:13:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 93788 seconds with 2640 seconds of active time.  This session ended with a crash.
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{C788B026-20BD-4E96-B698-533F1D6C5013}) (Version: 7.2.4 - Hewlett-Packard) Hidden
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Acrobat X Pro (HKLM-x32\...\{AC76BA86-1033-0000-7760-000000000005}) (Version: 10.1.4 - Adobe Systems)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI AVIVO64 Codecs (HKLM\...\{262325FE-E6AA-7D56-9071-453A374086C9}) (Version: 11.6.0.10628 - ATI Technologies Inc.) Hidden
ATI Catalyst Install Manager (HKLM\...\{82AB13D7-BDE1-D24C-B245-1A3F0C29022C}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
AVG (HKLM\...\{F9880989-072C-4520-B525-041F100E0B32}) (Version: 16.31.7357 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.31.1.48846 - AVG Technologies)
AVG 2016 (HKLM\...\{C3506E0A-35BE-4AAF-BA41-62E9D9FD3B92}) (Version: 16.0.4522 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.31.7357 - AVG Technologies)
AVG Zen (HKLM\...\{5ED53AC5-2BEA-4B9D-8AA2-41AF9565F75A}) (Version: 1.31.9 - AVG Technologies) Hidden
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
CodeBlocks (HKCU\...\CodeBlocks) (Version: 10.05 - The Code::Blocks Team)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
CrashPlan (HKLM\...\{271BA151-BA08-49A5-A149-718CE3B7DCDA}) (Version: 4.5.2.78 - Code 42 Software)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery Manager (HKLM\...\{50B4B603-A4C6-4739-AE96-6C76A0F8A388}) (Version: 1.3.1 - Dell Inc.)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell Support Center (HKLM\...\{0090A87C-3E0E-43D4-AA71-A71B06563A4A}) (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
eFax Messenger (HKLM-x32\...\{DF6DA606-904D-4C18-823F-A4CFC3035E53}) (Version: 4.4.1.528 - j2 Global)
FastTrack Communications (HKLM-x32\...\{9876EC91-D77E-4EDD-8885-6DAA560C1C0E}) (Version: 3.66.1 - Investors FastTrack)
Fidelity Active Trader Pro® (HKCU\...\b5fb46aa4436cce0) (Version: 10.6.450.0 - Fidelity Investments)
Fidelity Active Trader Pro® (HKLM-x32\...\{AD16D30B-1E73-4009-8DD2-ACC771C1D840}) (Version: 9.6.96.0 - Fidelity Investments)
Fidelity Active Trader Pro® (HKLM-x32\...\{DDEDCA60-9412-4C23-8B60-D224F1FE1B01}) (Version: 10.3.1571.0 - Fidelity Investments) Hidden
FMW 1 (HKLM\...\{1F610B48-81E7-4A33-AFC9-1D7602C80732}) (Version: 1.52.1 - AVG Technologies) Hidden
FT Comm (HKCU\...\601bb96fa321d425) (Version: 1.0.6.5 - Investors FastTrack)
Google Chrome (HKCU\...\Google Chrome) (Version: 48.0.2564.97 - Google Inc.)
Google Drive (HKLM-x32\...\{EF61675D-9BBC-4EC7-B906-F13BE8D3BD20}) (Version: 1.27.1227.2094 - Google, Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.9.1.4340 (HKCU\...\GoToMeeting) (Version: 7.9.1.4340 - CitrixOnline)
HP LaserJet Professional M1530 MFP Series (HKLM-x32\...\{74280B5D-A0AF-46c5-9C85-D9EA078262F1}) (Version:  - Hewlett-Packard)
HP LJ M1530 MFP Series HP Scan (HKLM-x32\...\{C05002F1-06F8-4A15-B6F8-E4DC655C28AA}) (Version: 1.0.302.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPLaserJetHelp_LearnCenter (HKLM-x32\...\{B2AA0F22-E167-4C4A-BAE2-E0025028E61B}) (Version: 1.02.0000 - Hewlett-Packard)
HPLJUT (HKLM-x32\...\{229D6185-BD7E-494B-A73B-C5215BE0690E}) (Version: 1.00.0012 - HP) Hidden
hppFaxDrvM1530 (HKLM-x32\...\{FD575F8B-6141-455A-8AE5-F2D2E08520FC}) (Version: 003.000.00001 - Hewlett-Packard) Hidden
hppFaxUtilityM1530 (HKLM-x32\...\{C462F75B-9A35-4A84-AE52-E8C9112AAE87}) (Version: 000.002.00001 - Hewlett-Packard) Hidden
hppLaserJetService (HKLM-x32\...\{4006E354-3D24-49BA-A36F-7EB75D50D575}) (Version: 002.015.00599 - Hewlett-Packard) Hidden
hppM1530LaserJetService (HKLM-x32\...\{A1D53426-D6F3-4886-A72B-E1A8C82259E9}) (Version: 001.008.00477 - Hewlett-Packard) Hidden
hppSendFaxM1530 (HKLM-x32\...\{865E1902-B6FE-4AF0-B61D-A82EBC53569E}) (Version: 003.000.00001 - Hewlett-Packard) Hidden
hppTLBXFXM1530 (HKLM-x32\...\{9112FEA9-0F64-453C-BEA5-9A782F87EDAA}) (Version: 001.012.00948 - Hewlett-Packard) Hidden
hpzTLBXFX (HKLM-x32\...\{A3A18593-62BE-4AE1-AF3F-E35179CF042E}) (Version: 006.015.01163 - Hewlett-Packard) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
Inkscape 0.48.2 (HKLM-x32\...\Inkscape) (Version: 0.48.2 - )
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
join.me (HKCU\...\JoinMe) (Version: 1.11.1.256 - LogMeIn, Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LogMeIn (HKLM-x32\...\{E217A3D4-2FF9-4D5F-9C20-1386E0FF9864}) (Version: 4.1.1890 - LogMeIn, Inc.)
LogMeIn Client (HKLM-x32\...\{D2300C4F-CC9B-4D00-BC53-B4C806A6C7AB}) (Version: 1.3.1675 - LogMeIn, Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MATLAB R2009b (HKLM\...\MatlabR2009b) (Version: 7.9 - The MathWorks, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
MetaStock (HKLM-x32\...\{821D5049-691F-45EA-9B58-EAC6EC4095BA}) (Version: 14.00.2319 - Innovative Market Analysis)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MiKTeX 2.9 (HKLM-x32\...\MiKTeX 2.9) (Version: 2.9 - MiKTeX.org)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quicken WillMaker Plus 2014 (HKLM-x32\...\{44160FDE-C190-45C1-B8E1-23F00228E572}) (Version: 1.0.0.0 - Nolo)
QuoteTracker (HKLM-x32\...\QuoteTracker_is1) (Version:  - T2 API Technologies, LLC)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6141 - Realtek Semiconductor Corp.)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Skype™ 7.18 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.18.109 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
TickWrite (HKLM-x32\...\TickWrite_0) (Version:  - )
Trend Micro Client/Server Security Agent (HKLM-x32\...\{BED0B8A2-2986-49F8-90D6-FA008D37A3D2}) (Version: 3.5.1163 - Trend Micro)
TurboTax 2014 (HKLM-x32\...\TurboTax 2014) (Version: 2014.0 - Intuit, Inc)
TWS Demo (HKCU\...\TWS Demo) (Version:  - Interactive Brokers)
TWS Interoperability Components (HKLM-x32\...\TWS Interoperability Components) (Version: Interopability Components version 9.67 - Interactive Brokers © Copyright 2007)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinEdt 7 (HKLM-x32\...\WinEdt 7) (Version: 7.0 - WinEdt Team)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 8174.45 MB
Available physical RAM: 3908.54 MB
Total Virtual: 16347.1 MB
Available Virtual: 12804.06 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:919.79 GB) (Free:733.97 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\GH1-PC
 
Administrator            GH1                      Guest                    
 
 
**** End of log ****

I never activated TrendMicro - it was pre-installed. How do I disable the firewall? 



#8 Willy22

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Posted 03 February 2016 - 10:31 AM

- Open the Trend Micro program. And I assume there's somewhere an option to disable the Trend Micro Firewall.
- Quote from the log produced by the Mini Tool Box:
 
"Error: (01/25/2016 12:00:03 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS."
 
The file system has some BIG problems/errors. Make sure you've got Administrator rights for your system. Click on the "Start" button, enter "CMD" in the "Search" box (at the bottom of the roll down menu). In the window that opens, type "Chkdsk /r" and hit "Enter".


#9 qs1234

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Posted 03 February 2016 - 10:45 AM

I ran chkdsk /r on the C drive yesterday, and the reposted the MiniToolBox log. Should I rerun it on a specific drive?



#10 Willy22

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Posted 03 February 2016 - 12:30 PM

- Run "chkdsk" again. Did CHKDSK report any errors ?

- Run "SFC /Scannow"  (same story as with chkdsk).



#11 qs1234

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Posted 04 February 2016 - 11:17 AM

I ran chkdsk 2 times and the second did not report any errors.

 

SFC Scannow reports "no integrity violations"

 

Here's the most recent chkdsk log - 

 

Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          2/3/2016 9:28:56 PM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      GH1-PC
Description:
 
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 5)...
  1209088 file records processed.                                         
 
File verification completed.
  3081 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  2 EA records processed.                                           
 
  47 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
  1336290 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  1209088 file SDs/SIDs processed.                                        
 
Cleaning up 23 unused index entries from index $SII of file 0x9.
Cleaning up 23 unused index entries from index $SDH of file 0x9.
Cleaning up 23 unused security descriptors.
Security descriptor verification completed.
  63602 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  34741992 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  1209072 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  192241847 free clusters processed.                                        
 
Free space verification is complete.
Windows has checked the file system and found no problems.
 
 964466687 KB total disk space.
 193509500 KB in 1134064 files.
    648116 KB in 63603 indexes.
         0 KB in bad sectors.
   1341683 KB in use by the system.
     65536 KB occupied by the log file.
 768967388 KB available on disk.
 
      4096 bytes in each allocation unit.
 241116671 total allocation units on disk.
 192241847 allocation units available on disk.
 
Internal Info:
00 73 12 00 9f 45 12 00 19 43 23 00 00 00 00 00  .s...E...C#.....
67 19 01 00 2f 00 00 00 00 00 00 00 00 00 00 00  g.../...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-02-04T02:28:56.000000000Z" />
    <EventRecordID>39375</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>GH1-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 5)...
  1209088 file records processed.                                         
 
File verification completed.
  3081 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  2 EA records processed.                                           
 
  47 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
  1336290 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  1209088 file SDs/SIDs processed.                                        
 
Cleaning up 23 unused index entries from index $SII of file 0x9.
Cleaning up 23 unused index entries from index $SDH of file 0x9.
Cleaning up 23 unused security descriptors.
Security descriptor verification completed.
  63602 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  34741992 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  1209072 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  192241847 free clusters processed.                                        
 
Free space verification is complete.
Windows has checked the file system and found no problems.
 
 964466687 KB total disk space.
 193509500 KB in 1134064 files.
    648116 KB in 63603 indexes.
         0 KB in bad sectors.
   1341683 KB in use by the system.
     65536 KB occupied by the log file.
 768967388 KB available on disk.
 
      4096 bytes in each allocation unit.
 241116671 total allocation units on disk.
 192241847 allocation units available on disk.
 
Internal Info:
00 73 12 00 9f 45 12 00 19 43 23 00 00 00 00 00  .s...E...C#.....
67 19 01 00 2f 00 00 00 00 00 00 00 00 00 00 00  g.../...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>





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