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The dreaded dll error message

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#1 thailend19


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Posted 31 January 2016 - 08:57 PM

Recently  I boot up and get 4 bad dll messages. I have Windows 10, an older Lanovo notebook PC. How can I clean up my dll formatted files?

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#2 Aura


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Posted 01 February 2016 - 11:19 AM

Hi thailend19 :)

My name is Aura and I'll be assisting you with your issue. These .dll are probably leftovers from a program you uninstalled, or malicious files. We'll use Autoruns to see if they are legitimate or not. Follow the instructions below please.

sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible as a .arn (Autoruns) file;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.

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