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Here we go again Win 10 updates quit working again.


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#1 dannyboy950

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Posted 31 January 2016 - 08:27 PM

Coincidentaly about the same amount of time that it took it to quit working on my first install.

 

Sfcscan now finds no errors but dism seems to contradict.  The windows update page on my pc has been changed some.

When you type windows update in search you first get some kind of a diagnostics app. It ran a scan found a service not running but unable to fix.


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#2 dannyboy950

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Posted 01 February 2016 - 03:31 PM

Hopefully it will not be a long drawn out process. A lot of different tools were tried the last time and would not work for one reason or the other.  IIRC I was sent to sysnative a sister site that solved the issue.

Just to be clear I find no fault with any of the work or assistance that was given the last time. The tools run normally fix most issues so my case was likely not normal.

I posted here instead of the BSOD forum because I am not haveing those issues this time and malware scans have been run very recently on this PC. So it did not seem to fit there either.  Sort of a between a rock and a hard place situation.

 

The same people that help here help there as well. Or is it viceversa lol.  If I remember it was tweak that fixed the issue.

 

Not one of those tools you want to run without supervision.  One badasss program, very powerfull.


Edited by dannyboy950, 01 February 2016 - 04:04 PM.

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#3 usasma

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Posted 02 February 2016 - 09:05 AM

There's not many experts at fixing Windows Updates.
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.
I'll continue to attempt to help here, but please bear with me.


First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button StartButton_16x16.gif then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the OS forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 dannyboy950

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Posted 02 February 2016 - 09:48 AM

Thank you for looking into this.  Now I may be looking in the wrong place for a wrong issue.

The first tool I already ran, its zip log file was posted in my origonal post. 7zip file.

The second tool found nothing to fix so no log created.  So now which way do I go lol.

 

Thank you.


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#5 dannyboy950

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Posted 02 February 2016 - 11:26 AM

I may have been lucky this time.  I ran Dism online restore heath command and it seemed to fix the issue.

At least re-running the first diagnostic tool the error message is gone. I assume it is fixed.


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#6 usasma

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Posted 03 February 2016 - 06:08 AM

I'm glad to hear that is probably fixed.

 

Here's my canned speech for how to proceed if the system isn't fixed:

 

If a Windows Update expert doesn't post to this topic, you've got a couple of options:
- post another topic specifically referring to your CBS log and post the log in that post.
- post in the Windows Update forum at Sysnative.com

The other repair steps that I suggest (in the absence of a Windows Update expert) are:
- DISM and SFC.EXE /SCANNOW
- Reset with the Keep My Files option (Refresh in W8/8.1)
- Reset with the Remove Everything option (Reset in W8/8.1)


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 jfruch1

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Posted 03 February 2016 - 11:53 PM

Oh and this is not a Windows 10 problem by the way!  I've had Windows Update breakdown at least once in Windows 8.1, Windows 7 and even XP over the years on a variety of different computers.  You'd think Microsoft would have fixed the darn program by now with all the updates they want us to have.


Edited by jfruch1, 03 February 2016 - 11:53 PM.


#8 dannyboy950

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Posted 04 February 2016 - 09:12 AM

Oh and this is not a Windows 10 problem by the way!  I've had Windows Update breakdown at least once in Windows 8.1, Windows 7 and even XP over the years on a variety of different computers.  You'd think Microsoft would have fixed the darn program by now with all the updates they want us to have.

You are correct. However it happened to me useing win 10 and often the necessary tools to be run or the fix to apply will be determined by which OS is being used so one needs to be as specific as possible.  Sometimes right down to the hardware being used.


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#9 Niweg

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Posted 06 February 2016 - 04:57 PM

 When you run Winver, what version does it say you have?  I haven't seen any Windows updates on my laptop in several weeks.  Winver on it says I'm on 10586.71 which appears to be the most current version for Windows 10 Home.

 

 Now on my two test desktop PCs I have the Insider version of Windows 10 Pro, and they're at 14257.  On these I found out that the last update I did (to 11102 build) had changed my setting from the fast ring to the slow ring without telling me.  When I changed that back to the fast ring, voila, I got the 14257 build.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.





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