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10 replies to this topic

#1 pinegum

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Posted 30 January 2016 - 01:00 PM

I'm using Win7, IE11, and Yahoo is my home page. I've looked everywhere I can think of and still can't find the answer to my question. When I connect to the internet, Yahoo comes up but a large Ad banner for Turbo Tax comes up. I can "x" out the ad but it's annoying to have to do this every time I access it. Any help would be greatly appreciated.

 

Thanks Pinegum



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#2 jburd1800

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Posted 30 January 2016 - 01:42 PM

Ad fender will help, but won't get all...


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#3 Phantom010

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Posted 30 January 2016 - 02:14 PM

Get Adblock Plus for Internet Explorer and enjoy an ad free and safer Internet.

#4 jargos

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Posted 30 January 2016 - 09:24 PM

Hi pinegum .. excellent advice, above. You should also dowload  adwcleaner  from this website (bleepingcomputer, W7 downloads) and run that. It is small, and one of the best tools I have ever come across for W7.

 

I had exactly the same issue as you, way back, in my W7 lappie, and adwcleaner found loads of PUP's and other junk - of which I suspect your 'Turbo Tax' pop up, might be.

 

Edit - fixed various


Edited by jargos, 30 January 2016 - 09:25 PM.

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#5 pinegum

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Posted 31 January 2016 - 12:24 PM

I downloaded Adw cleaner and ran it. It doesn't show up on my list of programs but it is in my "download" file. After the scan, it didn't show any programs or PUP"s  I needed to delete and didn't get rid of my Turbo Tax pop-up problem. Is this how I run Adw?

 

Also, which of the other two programs which would you recommend and are they free? (I don't mind paying) Do you have a link to either?

 

Adblock or Adfender

 

Thanks for your suggestions

Pinegum



#6 Phantom010

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Posted 31 January 2016 - 01:09 PM

Adblock Plus is free and quite popular.

#7 pinegum

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Posted 31 January 2016 - 01:51 PM

I installed Adblock but TurboTax ad still arrives on my Yahoo home page. I know you said it won't block all so I guess this is one of those.

 

Thanks anyway........:-)



#8 Phantom010

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Posted 31 January 2016 - 02:14 PM

It may also depend on your Adblock Plus settings. Uncheck "Allow non-intrusive ads" in Preferences.

#9 pinegum

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Posted 31 January 2016 - 07:43 PM

Thanks!! Looks like that did the trick, TurboTax is gone....... :bananas: 



#10 jargos

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Posted 31 January 2016 - 07:52 PM

I downloaded Adw cleaner and ran it. It doesn't show up on my list of programs but it is in my "download" file. After the scan, it didn't show any programs or PUP"s  I needed to delete and didn't get rid of my Turbo Tax pop-up problem. Is this how I run Adw?

 

Also, which of the other two programs which would you recommend and are they free? (I don't mind paying) Do you have a link to either?

 

Adblock or Adfender

 

Thanks for your suggestions

Pinegum

Adwcleaner .. Yes, it sounds about right.

Sometimes it's easy to miss a report as it comes up in different result pages, so I just do a 'clean' after a 'scan' in any case.

Yes, it would be in your 'download' file, but you can put a shortcut to it on your desktop if you wanted.

Also, it's good to be on-line prior to running, as it then updates itself just before scan.

 

Adblock Plus .. yes, it seems the going thing. I find it great.

Glad to see you got rid of your problem.


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#11 johnbrown

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Posted 10 February 2016 - 06:16 PM

You can also do

 

windows + r, run box then type temp, remove all temp files

windows + r, run box then type %temp%, remove all temp files

windows + r, run box then type prefetch, remove all temp files

 

Access internet option, delete all history then check for add ons

Also check the homepage if its has some unknown web address, just replace it with simply google.com or any website you desire

 

Close down IE and re-launch it

If the same issue happen, check on your program list if you have asktoolbar, shopwise, or any unknown programs installed

Try uninstalling it and restart the computer

 

Thanks






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