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4 replies to this topic

#1 trevorcork

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Posted 29 January 2016 - 12:30 PM

Hi have  HP Pro desktop windows 7 pro, x64, having blue screeens the last few days i have ran blue screen view and the following is what its telling me

caused by driver NTOSKRNL         Code 0x000000d1

caused by driver usbohc1.sys                  0x00000048

caused by driver ws2ifsl.sys                     0x000000d1

caused by driver ws2ifsl.sys                     oxooooood1

caused by driver ndis.sys                         ox000000d1

caused by driver ws2ifsl.sys                     oxooooood1

caused by driver ndis.sus                         0x000000d1

 

any idea what the problem is?



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#2 Niweg

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Posted 29 January 2016 - 03:36 PM

 Boot from an install or repair disc and try doing a repair.  If that doesn't work, try booting to Safe Mode (usually by hitting F8) and using System Restore.  If that doesn't work, restore from your backup.  If none of that works, it'll be time to save any data you want to keep and restore to factory settings.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 hamluis

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Posted 29 January 2016 - 04:07 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 trevorcork

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Posted 31 January 2016 - 05:14 AM

hi i tried doing a system restore,but sys restore wasnt enabled and it wont let me enable it,



#5 trevorcork

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Posted 31 January 2016 - 10:35 AM

hi here is the info you requested, i also tried too do a system restore but it was disabled     

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by colm (administrator) on 31-01-2016 at 15:32:12
Running from "C:\Users\colm\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP Pro 3125 Microtower PC Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/29/2016 03:34:36 PM) (Source: Symantec AntiVirus) (User: )
Description: Security Risk Found!PasswordRevealer in File: F:\comp tools\sys tools\WebBrowserPassView.exe by: Auto-Protect scan.  Action: Quarantine succeeded : Access denied.  Action Description: The file was quarantined successfully.


Error: (01/28/2016 04:12:34 PM) (Source: Symantec AntiVirus) (User: )
Description: Security Risk Found!Tracking Cookies in File: Cookie:colm@advertising.com/ by: Manual scan.  Action: Quarantine failed : Leave Alone failed.  Action Description: The file was deleted successfully.

Error: (01/27/2016 11:40:02 AM) (Source: HP Advisor) (User: )
Description: Timestamp: 01/27/2016 11:40:02.168;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [21844];
Message: Application::OnStartup() failed !!!, shutdown application... ;
EventId: 400;
Severity: Critical;
Machine: HPWIN7TOMMY;
Application Domain: HPAdvisor.exe;
Process Id: 18832;
Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (01/27/2016 11:39:52 AM) (Source: HP Advisor) (User: )
Description: Timestamp: 01/27/2016 11:39:52.686;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [6188];
Message: Application::OnStartup() failed !!!, shutdown application... ;
EventId: 400;
Severity: Critical;
Machine: HPWIN7TOMMY;
Application Domain: HPAdvisor.exe;
Process Id: 22984;
Process Name: C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (01/26/2016 01:14:09 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005).


Error: (01/20/2016 11:11:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.18163, time stamp: 0x566c4d4a
Faulting module name: ntdll.dll, version: 6.1.7601.19110, time stamp: 0x568429e5
Exception code: 0xc0000005
Fault offset: 0x000000000004f90d
Faulting process id: 0x21fc
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (01/19/2016 01:11:39 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005).

Error: (01/15/2016 02:57:14 PM) (Source: Application Hang) (User: )
Description: The program OUTLOOK.EXE version 12.0.6691.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1924
Start Time: 01d14fa262d2f841
Termination Time: 15
Application Path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
Report Id: ea2eb8d3-bb97-11e5-8d38-1cc1de5d3fbe

Error: (01/13/2016 10:07:26 AM) (Source: Application Error) (User: )
Description: Faulting application name: WSCommCntr2.exe, version: 3.0.268.0, time stamp: 0x4b8f1b64
Faulting module name: ntdll.dll, version: 6.1.7601.19045, time stamp: 0x56259295
Exception code: 0xc0000005
Fault offset: 0x000000000004ac04
Faulting process id: 0x1364
Faulting application start time: 0xWSCommCntr2.exe0
Faulting application path: WSCommCntr2.exe1
Faulting module path: WSCommCntr2.exe2
Report Id: WSCommCntr2.exe3

Error: (01/12/2016 01:15:17 PM) (Source: Windows Backup) (User: )
Description: The backup was not successful. The error is: There is not enough space on this drive to save the backup. Free up space by deleting older backups and unnecessary data or change your backup settings. (0x81000005).


System errors:
=============
Error: (01/31/2016 03:24:48 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.

Error: (01/31/2016 03:22:09 PM) (Source: Service Control Manager) (User: )
Description: The regi service failed to start due to the following error: %%2

Error: (01/31/2016 03:22:02 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GS-Supporter service to connect.

Error: (01/31/2016 03:21:44 PM) (Source: Microsoft-Windows-GroupPolicy) (User: FITZSIMONS)
Description: The processing of Group Policy failed. Windows could not resolve the user name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).

Error: (01/31/2016 03:21:22 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
B) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).

Error: (01/31/2016 03:21:20 PM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain FITZSIMONS due to the following: %%1311
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.
ADDITIONAL INFO:  If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.

Error: (01/29/2016 05:21:15 PM) (Source: TermService) (User: )
Description: The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted.
.
Error: (01/29/2016 05:19:21 PM) (Source: Microsoft-Windows-GroupPolicy) (User: FITZSIMONS)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (01/29/2016 05:18:31 PM) (Source: Service Control Manager) (User: )
Description: The regi service failed to start due to the following error: %%2

Error: (01/29/2016 05:18:19 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GS-Supporter service to connect.

Microsoft Office Sessions:
=========================
Error: (11/12/2015 04:57:02 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6735.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/21/2015 11:44:09 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6727.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 2 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/10/2015 02:23:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6727.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 3 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (05/28/2015 05:41:27 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6691.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 54 seconds with 0 seconds of active time.  This session ended with a crash.

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{BE930E38-7BB3-45B6-85B2-5251F374F844}) (Version: 6.2.2 - Hewlett-Packard) Hidden
7000E809a (HKLM-x32\...\{4843994F-AE6A-49A7-9A3D-BC40DB16B0D5}) (Version: 140.0.000.000 - Hewlett-Packard) Hidden
7000E809a_eDocs (HKLM-x32\...\{2EDDE1F0-62F6-466F-872D-74B7FFB9D35E}) (Version: 140.0.000.000 - Hewlett-Packard) Hidden
7000E809a_Help (HKLM-x32\...\{37EE481E-E4E9-4F1D-8CEA-4089E8D5280D}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.9 - Adobe Systems Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT087420) (Version: 2.2.0.95 - WildTangent) Hidden
AMD USB Filter Driver (HKLM-x32\...\{5BDA2F58-1F21-4D10-9910-92B01EBCC958}) (Version: 1.0.14.91 - Advanced Micro Devices, Inc.)
ATI Catalyst Install Manager (HKLM\...\{7C7A5A92-046C-A38C-AE0F-8F9CCA0F67A8}) (Version: 3.0.774.0 - ATI Technologies, Inc.)
AutoCAD 2011 - English (HKLM\...\{5783F2D7-9001-0409-0102-0060B0CE6BBA}) (Version: 18.1.49.0 - Autodesk) Hidden
AutoCAD 2011 - English (HKLM\...\AutoCAD 2011 - English) (Version: 18.1.49.0 - Autodesk)
AutoCAD 2011 Language Pack - English (HKLM\...\{5783F2D7-9001-0409-1102-0060B0CE6BBA}) (Version: 18.1.49.0 - Autodesk) Hidden
AutoCAD 2014 - English (HKLM\...\{5783F2D7-D001-0000-0102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
AutoCAD 2014 - English (HKLM\...\{5783F2D7-D001-0409-2102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
AutoCAD 2014 Language Pack - English (HKLM\...\{5783F2D7-D001-0409-1102-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
Autodesk 360 (HKLM\...\{52B28CAD-F49D-47BA-9FFE-29C2E85F0D0B}) (Version: 4.0.27.1 - Autodesk)
Autodesk App Manager (HKLM-x32\...\{C070121A-C8C5-4D52-9A7D-D240631BD433}) (Version: 1.1.0 - Autodesk)
Autodesk AutoCAD 2014 - English (HKLM\...\AutoCAD 2014 - English) (Version: 19.1.18.0 - Autodesk)
Autodesk Content Service (HKLM-x32\...\{62F029AB-85F2-0000-866A-9FC0DD99DDBC}) (Version: 3.1.3.0 - Autodesk) Hidden
Autodesk Content Service (HKLM-x32\...\Autodesk Content Service) (Version: 3.1.3.0 - Autodesk)
Autodesk Content Service Language Pack (HKLM-x32\...\{62F029AB-85F2-0001-866A-9FC0DD99DDBC}) (Version: 3.1.3.0 - Autodesk) Hidden
Autodesk Design Review 2011 (HKLM-x32\...\{8D20B4D7-3422-4099-9332-39F27E617A6F}) (Version: 11.0.0.86 - Autodesk, Inc.) Hidden
Autodesk Design Review 2011 (HKLM-x32\...\Autodesk Design Review 2011) (Version: 11.0.0.86 - Autodesk, Inc.)
Autodesk DWG TrueView 2014 (HKLM\...\DWG TrueView 2014) (Version: 19.1.18.0 - Autodesk)
Autodesk DWG TrueView 2015 - English (HKLM\...\DWG TrueView 2015 - English) (Version: 20.0.210.0 - Autodesk)
Autodesk Featured Apps (HKLM-x32\...\{F732FEDA-7713-4428-934B-EF83B8DD65D0}) (Version: 1.1.0 - Autodesk)
Autodesk Material Library 2011 (HKLM-x32\...\{9DEABCB6-B759-4D52-92F8-51B34A2B4D40}) (Version: 2.0.0.100 - Autodesk)
Autodesk Material Library 2011 Base Image library (HKLM-x32\...\{CD1E078C-A6B9-47DA-B035-6365C85C7832}) (Version: 2.0.0.49 - Autodesk)
Autodesk Material Library 2011 Medium Image library (HKLM-x32\...\{975951E7-14D0-49AF-A630-89680D12D7F6}) (Version: 2.0.0.49 - Autodesk)
Autodesk Material Library 2014 (HKLM-x32\...\{644F9B19-A462-499C-BF4D-300ABC2A28B1}) (Version: 4.0.19.0 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2014 (HKLM-x32\...\{51BF3210-B825-4092-8E0D-66D689916E02}) (Version: 4.0.19.0 - Autodesk)
Autodesk ReCap (HKLM\...\{31ABA3F2-0000-1033-0102-111D43815377}) (Version: 1.0.43.13 - Autodesk) Hidden
Autodesk ReCap (HKLM\...\Autodesk ReCap) (Version: 1.0.43.13 - Autodesk)
Autodesk ReCap Language Pack-English (HKLM\...\{31ABA3F2-0010-1033-0102-111D43815377}) (Version: 1.0.43.13 - Autodesk) Hidden
Autodesk Revit Structure 2011 x64 (HKLM\...\{23853368-22DD-4817-904B-DB04ADE9B0C8}) (Version: 10.03.26170 - Autodesk) Hidden
Autodesk Revit Structure 2011 x64 (HKLM\...\Autodesk Revit Structure 2011 x64) (Version: 10.03.26170 - Autodesk)
Autodesk Vehicle Tracking 2014 (HKLM\...\{C3E85B76-CC7D-47A9-9330-1D5BE982260A}) (Version: 7.5.19.0 - Autodesk, Inc.)
Autodesk Vehicle Tracking 2014 on AutoCAD 2014 - English - English (United States) (HKLM\...\{56686A3F-63AA-4F19-96A9-6033AA10EB8B}) (Version: 7.5.19.0 - Autodesk, Inc)
Autodesk Vehicle Tracking 2014 on DWG TrueView 2014 - Language Neutral (HKLM\...\{D484303F-FC7B-47CA-9E3E-F37B25EA6A97}) (Version: 7.5.19.0 - Autodesk, Inc)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{B4089055-D468-45A4-A6BA-5A138DD715FC}) (Version: 7.0.850.0 - Microsoft Corporation)
BPDSoftware (HKLM-x32\...\{A6CB4C7C-A6ED-45EB-8719-02808CC5A6BB}) (Version: 140.0.000.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (HKLM-x32\...\{756BCE8E-1AFA-4D74-A704-6E0252665891}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
BREVe31 (HKLM-x32\...\{BF4398FE-F67E-4181-98A4-956B286D0E79}) (Version: 3.1.1 - CSC(UK) Ltd)
BufferChm (HKLM-x32\...\{FA0FF682-CC70-4C57-93CD-E276F3E7537E}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
ccc-core-static (HKLM-x32\...\{0E1C256F-6B90-E5A5-F62E-5DAE1AEAE294}) (Version: 2010.0511.2153.37435 - ATI) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Device Access Manager for HP ProtectTools (HKLM\...\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 5.0.1.6 - Hewlett-Packard)
DeviceDiscovery (HKLM-x32\...\{1458BB78-1DC5-4BC0-B9A3-2B644F5A8105}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Document Express DjVu Plug-in (HKLM-x32\...\{2E8C03EC-E09F-4868-A4AC-02B9285D3E09}) (Version: 6.1.31831 - Caminova, Inc.)
DownloadFileOpener (HKCU\...\DownloadFileOpener) (Version: 2.0.3.6 - DownloadFileOpener.com)
Drive Encryption for HP ProtectTools (HKLM\...\{34E6F14D-68F9-486D-87BA-6AA8431F3F44}) (Version: 5.0.6.0 - Hewlett-Packard) Hidden
Drive Encryption for HP ProtectTools (HKLM-x32\...\Drive Encryption) (Version: 5.0.6.0 - Hewlett-Packard)
Dropbox (HKCU\...\Dropbox) (Version: 3.12.5 - Dropbox, Inc.)
DWG TrueView 2014 (HKLM\...\{5783F2D7-D028-0409-0100-0060B0CE6BBA}) (Version: 19.1.18.0 - Autodesk) Hidden
DWG TrueView 2015 - English (HKLM\...\{5783F2D7-E028-0409-0100-0060B0CE6BBA}) (Version: 20.0.210.0 - Autodesk) Hidden
EZDownloader (HKLM-x32\...\{0F44DC3A-6E62-4961-A14B-95323C512F9B}_is1) (Version: 1.0 - EZDownloader)
FARO LS 1.1.406.58 (HKLM-x32\...\{951B0F30-9F1A-4BF6-B3DA-99EB0E917B1C}) (Version: 4.6.58.2 - FARO Scanner Production)
FARO LS 1.1.501.0 (64bit) (HKLM-x32\...\{8A470330-70B2-49AD-86AF-79885EF9898A}) (Version: 5.1.0.30630 - FARO Scanner Production)
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
File Sanitizer For HP ProtectTools (HKLM-x32\...\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 5.0.1.2 - Hewlett-Packard)
Glary Utilities 5.10 (HKLM-x32\...\Glary Utilities 5) (Version: 5.10.0.17 - Glarysoft Ltd)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.5 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{BB3447F6-9553-4AA9-960E-0DB5310C5779}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
GS-Supporter 1.80 (HKLM-x32\...\{5F189DF5-2D05-472B-9091-84D9848AE48B}{e81a9dc1}) (Version:  - Verified Publisher)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.4.10262.3295 - Hewlett-Packard)
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP DesignJet 1050C&1055CM CDROMs (HKLM-x32\...\HP DesignJet 1050C&1055CM CDROMs) (Version:  - )
HP Designjet ePrint & Share (HKLM-x32\...\{4D1B7E4E-47B1-40E3-9E15-C50E42D81610}) (Version: 1.0.7 - Hewlett-Packard)
HP Designjet T120 and T520 ePrinter Series (HKLM-x32\...\HPAmpereXL) (Version:  - Hewlett-Packard Co.)
HP Designjet Utility (HKLM-x32\...\{D03C0D1E-9FD6-40EB-B27B-BBBEEE0F94D0}) (Version: 1.1.8.1556 - Hewlett-Packard)
HP Desktop Keyboard (HKLM-x32\...\HP Keyboard_is1) (Version: 1.0.0.13 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.3 - WildTangent)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP MAINSTREAM KEYBOARD (HKLM-x32\...\{B40D7926-AE5F-41EA-8AC6-56C0E2F00E9D}) (Version: 1.4.3.0 - Hewlett-Packard)
HP Officejet 7000 E809a Series (HKLM\...\{44E1D9AA-2A0E-48B8-BA26-136C2149C8AD}) (Version: 14.0 - HP)
HP ProtectTools Security Manager (HKLM\...\HPProtectTools) (Version: 5.04.669 - Hewlett-Packard)
HP Remote Solution (HKLM-x32\...\HP Remote Solution) (Version: 1.1.14.0 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{60F641EA-DFFB-4419-A1A7-4FF575BA87BE}) (Version: 1.2.4093.3340 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.1.40.3 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{55065080-504F-43BB-BE00-36B80D7D39A5}) (Version: 12.0.30.219 - Hewlett-Packard Company)
HP T120 and T520 series ICC Profiles (HKLM\...\{4F9E7F57-1D06-4B50-9691-813F87C655B8}) (Version: 2.0.0 - Hewlett Packard, Co.)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.1.2.27173 - Hewlett-Packard)
HP Web Registration (HKLM-x32\...\{D2FF897E-4A99-446E-8BB4-DD99CD496838}) (Version: 1.2.0.0 - Hewlett Packard, Co.)
HPProductAssistant (HKLM-x32\...\{150B6201-E9E6-4DFB-960E-CCBD53FBDDED}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{AC35A885-0F8F-4857-B7DA-6E8DFB43E6B3}) (Version: 140.0.212.000 - Hewlett-Packard) Hidden
Insaniquarium Deluxe (HKLM-x32\...\WT087480) (Version: 2.2.0.95 - WildTangent) Hidden
InterVideo WinDVD 8 (HKLM-x32\...\{5FEBF468-5AC2-4C66-AD80-DF85C085AA73}) (Version: 8.5.10.54 - InterVideo Inc.) Hidden
InterVideo WinDVD 8 (HKLM-x32\...\InstallShield_{5FEBF468-5AC2-4C66-AD80-DF85C085AA73}) (Version: 8.5.10.54 - InterVideo Inc.)
Jewel Quest II (HKLM-x32\...\WT087485) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire (HKLM-x32\...\WT087490) (Version: 2.2.0.95 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WT087380) (Version: 2.2.0.95 - WildTangent) Hidden
Kobo (HKLM-x32\...\Kobo) (Version:  - )
LightScribe System Software (HKLM-x32\...\{07E49BC1-24FF-4D7A-AC74-727BE95801AF}) (Version: 1.18.16.1 - LightScribe)
LiveUpdate 3.3 (Symantec Corporation) (HKLM-x32\...\LiveUpdate) (Version: 3.3.0.96 - Symantec Corporation)
Manager (HKLM-x32\...\{A11F05A4-7CAD-4F85-8C85-DCA18E3E208D}) (Version: 4.0.1.25166 - 2015 pdfforge GmbH. All rights reserved) Hidden
MarketResearch (HKLM-x32\...\{D360FA88-17C8-4F14-B67F-13AAF9607B12}) (Version: 140.0.214.000 - Hewlett-Packard) Hidden
MasterSeries 2010 (HKLM-x32\...\{428773C5-DF05-4019-B8AD-BDDFFF57B673}) (Version: 10.05.04 - CSCS) Hidden
MasterSeries 2010 (HKLM-x32\...\{6B3252D6-0B05-4CC6-9E22-CF9108A534FF}) (Version: 10.05.04 - CSCS) Hidden
MasterSeries 2010 (HKLM-x32\...\{FB5D49A1-CAFC-49D2-97B2-F7F71E38D0AC}) (Version: 10.05.04 - CSCS)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM-x32\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM-x32\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service Pack 1 (KB945140) (HKLM-x32\...\{90A80D89-A0E4-33C1-B13D-B93CB3496867}.KB945140) (Version: 1 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (HKLM-x32\...\{299C0434-4F4E-341F-A916-4E07AEB35E79}) (Version: 9.0.30729 - Microsoft Corporation)
MinimumPiriice (HKLM-x32\...\{CA1838EF-A497-194E-3850-37A62CEE398B}) (Version:  - "")
Mozilla Firefox 44.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0 (x86 en-US)) (Version: 44.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.0.5866 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Lockbox 2.0 (HKLM\...\My Lockbox_is1) (Version: 2.0 - )
NetoCoauupon (HKLM-x32\...\{317D8BB4-16C3-CFBD-3777-AED69667DA46}) (Version:  - "")
Network64 (HKLM\...\{48C0866E-57EB-444C-8371-8E4321066BC3}) (Version: 140.0.215.000 - Hewlett-Packard) Hidden
NVIDIA 3D Vision Driver 306.97 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 306.97 - NVIDIA Corporation)
NVIDIA Graphics Driver 306.97 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 306.97 - NVIDIA Corporation)
NVIDIA nView 136.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 136.53 - NVIDIA Corporation)
NVIDIA Performance Drivers (HKLM\...\{4C0A8D65-4286-4B58-87FE-18AD24289285}) (Version: 2.0.0.18 - NVIDIA Corporation)
PDF Architect 4 (HKLM-x32\...\PDF Architect 4) (Version: 4.0.34.26215 - pdfforge GmbH)
PDF Architect 4 Create Module (HKLM\...\{373FD974-6F3C-4946-99BA-B9E6E2608DE2}) (Version: 4.0.9.25450 - pdfforge GmbH) Hidden
PDF Architect 4 Edit Module (HKLM\...\{5FF218A5-86BC-420A-A44A-66EA7C234068}) (Version: 4.0.9.25450 - pdfforge GmbH) Hidden
PDF Architect 4 View Module (HKLM\...\{A8104CED-8954-4311-9894-FC1E0FDE3ACB}) (Version: 4.0.9.25450 - pdfforge GmbH) Hidden
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 2.2.2 - pdfforge)
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-13231864975D}) (Version: 5.10.621.0 -  NewspaperDirect Inc.)
PrimoPDF -- brought to you by Nitro PDF Software (HKLM-x32\...\PrimoPDF) (Version: 5 - Nitro PDF Software)
ProductContext (HKLM-x32\...\{4B04142C-F303-46E8-A3E1-BCD37036108D}) (Version: 140.0.000.000 - Hewlett-Packard) Hidden
PVSonyDll (HKLM\...\{3D3E663D-4E7E-4577-A560-7ECDDD45548A}) (Version: 1.00.0001 - NVIDIA Corporation) Hidden
RandoomPricee (HKLM-x32\...\{8E8C2E2D-7F21-2CF5-0ADB-64935121ECF0}) (Version:  - "")
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6132 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.2926 - CyberLink Corp.) Hidden
RobbOOSSavuer (HKLM-x32\...\{BE360B8B-0F10-CA89-FC84-A5EAB71A6AF8}) (Version:  - "")
Roxio Creator Business (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3.56.24 - Roxio)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.1.13103.22 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.1.13103.22 - Samsung Electronics Co., Ltd.)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
SketchUp Import for AutoCAD 2014 (HKLM-x32\...\{644E9589-F73A-49A4-AC61-A953B9DE5669}) (Version: 1.1.0 - Autodesk)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
Slingo Deluxe (HKLM-x32\...\WT087510) (Version: 2.2.0.95 - WildTangent) Hidden
SmartWebPrinting (HKLM-x32\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
Softonic Assistant (HKCU\...\SoftonicAssistant) (Version: 0.2.2 - Softonic International S.A.)
SolutionCenter (HKLM-x32\...\{BC5DD87B-0143-4D14-AAE6-97109614DC6B}) (Version: 140.0.214.000 - Hewlett-Packard) Hidden
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}) (Version: 4.3.0 - Sonic Solutions) Hidden
Status (HKLM-x32\...\{5B025634-7D5B-4B8D-BE2A-7943C1CF2D5D}) (Version: 140.0.256.000 - Hewlett-Packard) Hidden
Symantec Endpoint Protection (HKLM\...\{0A2163CB-4F47-44AA-A219-36133260CF17}) (Version: 11.0.6005.562 - Symantec Corporation)
Toolbox (HKLM-x32\...\{292F0F52-B62D-4E71-921B-89A682402201}) (Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{CD31E63D-47FD-491C-8117-CF201D0AFAB5}) (Version: 140.0.213.000 - Hewlett-Packard) Hidden
Ultra File Opener (HKCU\...\Ultra File Opener) (Version: 5.2.3.109 - CompuClever Systems Inc.)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Virtual Villagers - The Secret City (HKLM-x32\...\WT087513) (Version: 2.2.0.95 - WildTangent) Hidden
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{04B34E21-5BEE-3D2B-8D3D-E3E80D253F64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{14866AAD-1F23-39AC-A62B-7091ED1ADE64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{4B90093A-5D9C-3956-8ABB-95848BE6EFAD}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{B42E259C-E4D4-37F1-A1B2-EB9C4FC5A04D}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Web Companion (HKLM-x32\...\{1b7588c8-de39-40d8-bbd3-1fba3456841f}) (Version: 2.1.1265.2535 - Lavasoft)
WebReg (HKLM-x32\...\{8EE94FD8-5F52-4463-A340-185D16328158}) (Version: 140.0.213.017 - Hewlett-Packard) Hidden
Wedding Dash (HKLM-x32\...\WT087519) (Version: 2.2.0.95 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Zinio Reader 4 (HKLM-x32\...\{2CE4119A-FF7F-3EE6-42A4-EB53C6057FFE}) (Version: 4.0.2811 - Zinio LLC) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4.9310D8F796442B71068C511E15D70529A702D19D.1) (Version: 4.0.2811 - Zinio LLC)
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden

========================= Memory info: ===================================
Percentage of memory in use: 53%
Total physical RAM: 4095.29 MB
Available physical RAM: 1907.18 MB
Total Virtual: 8188.78 MB
Available Virtual: 5739.38 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:287.54 GB) (Free:141.73 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:10.45 GB) (Free:1.28 GB) NTFS
4 Drive f: (STORE N GO) (Removable) (Total:14.75 GB) (Free:8.29 GB) FAT32

========================= Users: ========================================
User accounts for \\HPWIN7TOMMY

Administrator            Guest                    user                     

========================= Minidump Files ==================================
C:\Windows\Minidump\010816-58812-01.dmp
C:\Windows\Minidump\011416-63414-01.dmp
C:\Windows\Minidump\011516-53898-01.dmp
C:\Windows\Minidump\012816-56316-01.dmp
C:\Windows\Minidump\012816-58203-01.dmp
C:\Windows\Minidump\012816-60060-01.dmp
C:\Windows\Minidump\121815-56222-01.dmp
 

========================= Restore Points ==================================


**** End of log ****


Edited by hamluis, 31 January 2016 - 10:58 AM.





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