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Posted 28 January 2016 - 05:52 PM
Posted 28 January 2016 - 05:58 PM
What is the Vendor and Device ID for the adapter in Device Manager?
Posted 28 January 2016 - 06:07 PM
Wait a minute, I had downloaded the 1390 but in the DM it is showing 1490? Anyway that wireless adapter is
Posted 28 January 2016 - 06:15 PM
See if this one works. It's an earlier version but has a later release date.
Do not use the below driver. It is for XP.
Edit: If the above does not work try this one.
Edited by JohnC_21, 28 January 2016 - 06:17 PM.
Posted 28 January 2016 - 07:19 PM
Can you provide the complete Vendor and Device ID along with the Subsys number? The problem with Broadcom is the only downloads are available from OEM sites.
Posted 28 January 2016 - 07:42 PM
Oh sorry, I didn't realize the need for the entire number since I only enter the Vendor and Device ID:
Posted 28 January 2016 - 08:12 PM
Lets try something different. If you still have the driver I linked to in Post 4 unzip the exe file to a folder using Winrar or 7zip. In the extracted file you will see a folder called Driver. Put the Driver folder on the desktop. In the Driver folder are 5 files. Remove the two files with the 64 suffix. Those are for 64bit. Go to Device Manager. Right click the wireless adapter. Select Update Driver under the Driver Tab. Browse my Computer. Browse to the inf file in the Driver folder.
Edited by JohnC_21, 28 January 2016 - 08:12 PM.
Posted 29 January 2016 - 08:35 AM
That's so strange but I removed the two 64bit entries and it shows the best driver is already installed. I can easily put in a TP link wireless USB adapter in it if nothing else works, laptop works fine otherwise.
Posted 29 January 2016 - 08:46 AM
I don't understand why the computer does not show a inf extension. I don't understand as it's a new install. There is an inf association fix for Vista here. I am not sure it would help though. Can you add the inf extension and then try the Device Manager Install?
Posted 29 January 2016 - 09:23 AM
tried the inf fix and restarted but still shows as before.
Posted 29 January 2016 - 09:41 AM
I am not sure what the problem unless it's some Vista issue as it worked with XP. Is there a yellow exclamation mark in Device Manager?
Make sure the WLAN auto config service is started and on automatic.
I guess TPlink is the way to go.
Posted 29 January 2016 - 09:50 AM
You won't believe this John, I was updating the unit all this time and when it got to the last update it showed a Broadcom driver update so I updated and now the wireless net works, this doesn't make any sense to me since the only wireless driver still showing in the DM is the Dell one?
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