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Looks like I may infected with something called "searchinterneat-a.akamaihd.net"


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12 replies to this topic

#1 Scarysad

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Posted 28 January 2016 - 05:27 PM

It looks like I am infected with "searchinterneat-a.akamaihd.net".

I am running Windows 10 and first noticed this when I went to open Chrome and Yahoo popped up.

I installed and ran Malwarebytes and also reset my browsers...Chrome & Microsoft Edge (? not sure if this replaced Microsoft IE, but I only use Chrome so I wouldn't really know).

Malwarebytes found several issues and clicked "Fix" to deal with them but the issue remains.

 

I appreciate your help in advance,

Scarysad

 



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#2 Broni

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Posted 28 January 2016 - 07:00 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Scarysad

Scarysad
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  • Local time:08:06 AM

Posted 30 January 2016 - 03:26 PM

Hello Broni,

 

Here are the logs you requested. 

Note: I did run Malwarbytes when I first noticed this issue, so this was not the first time I've run this scan...not sure if that matters at all.

 

Thanks, 

ScarySad

 

SECURITYCHECK:

 

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Google Chrome (47.0.2526.106) 
 Google Chrome (47.0.2526.111) 
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSMpEng.exe 
 Windows Defender MpCmdRun.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 
 
 
 
FSS:
 

Farbar Service Scanner Version: 27-01-2016
Ran by AdamsWorkLaptop (administrator) on 30-01-2016 at 14:11:45
Running from "C:\Users\AdamsWorkLaptop\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
 
MINITOOLBOX:
 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by AdamsWorkLaptop (administrator) on 30-01-2016 at 14:15:04
Running from "C:\Users\AdamsWorkLaptop\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Aspire F5-571T Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Qualcomm Atheros QCA9377 Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : acer
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : lan
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 2C-60-0C-F6-30-F4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 4A-E2-44-72-47-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Qualcomm Atheros QCA9377 Wireless Network Adapter
   Physical Address. . . . . . . . . : 48-E2-44-72-47-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1988:4acd:a477:636c%7(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.86(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, January 30, 2016 2:03:12 PM
   Lease Expires . . . . . . . . . . : Sunday, January 31, 2016 2:03:12 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 88662596
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-B9-DE-EB-2C-60-0C-F6-30-F4
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 48-E2-44-72-47-8E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.lan:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : lan
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:3850:777:4711:5440(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3850:777:4711:5440%9(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-B9-DE-EB-2C-60-0C-F6-30-F4
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  SprintHotSpot.lan
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4008:807::200e
 198.70.250.226
 198.70.250.251
 198.70.250.221
 198.70.250.246
 198.70.250.232
 198.70.250.216
 198.70.250.241
 198.70.250.227
 198.70.250.236
 198.70.250.212
 198.70.250.247
 198.70.250.222
 198.70.250.242
 198.70.250.237
 198.70.250.231
 198.70.250.217
 
 
Pinging google.com [198.70.250.231] with 32 bytes of data:
Reply from 198.70.250.231: bytes=32 time=64ms TTL=57
Reply from 198.70.250.231: bytes=32 time=95ms TTL=57
 
Ping statistics for 198.70.250.231:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 64ms, Maximum = 95ms, Average = 79ms
Server:  SprintHotSpot.lan
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=145ms TTL=43
Reply from 206.190.36.45: bytes=32 time=165ms TTL=43
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 145ms, Maximum = 165ms, Average = 155ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...2c 60 0c f6 30 f4 ......Realtek PCIe GBE Family Controller
  8...4a e2 44 72 47 8d ......Microsoft Wi-Fi Direct Virtual Adapter
  7...48 e2 44 72 47 8d ......Qualcomm Atheros QCA9377 Wireless Network Adapter
 10...48 e2 44 72 47 8e ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  9...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.86     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.86    281
     192.168.1.86  255.255.255.255         On-link      192.168.1.86    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.86    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.86    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.86    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  9    306 2001::/32                On-link
  9    306 2001:0:9d38:6abd:3850:777:4711:5440/128
                                    On-link
  7    281 fe80::/64                On-link
  9    306 fe80::/64                On-link
  7    281 fe80::1988:4acd:a477:636c/128
                                    On-link
  9    306 fe80::3850:777:4711:5440/128
                                    On-link
  1    306 ff00::/8                 On-link
  7    281 ff00::/8                 On-link
  9    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/30/2016 02:13:09 PM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418220
 
Error: (01/28/2016 06:21:45 PM) (Source: Microsoft-Windows-RestartManager) (User: ACER)
Description: Application or service 'Microsoft Office Document Cache Sync Client Interface' could not be shut down.
 
Error: (01/28/2016 01:48:42 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (01/28/2016 10:19:36 AM) (Source: Office 2016 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418220
 
Error: (01/27/2016 04:10:46 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: ACER)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (01/27/2016 04:10:44 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: ACER)
Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (01/27/2016 04:10:40 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: ACER)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (01/27/2016 04:10:40 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: ACER)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (01/26/2016 11:52:33 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2872) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.
 
Error: (01/26/2016 11:52:33 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (2872) An attempt to create the file "C:\Windows\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).
 
 
System errors:
=============
Error: (01/28/2016 05:59:45 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (01/28/2016 05:57:30 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (01/28/2016 05:57:30 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (01/28/2016 05:57:30 PM) (Source: Service Control Manager) (User: )
Description: The Contact Data_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (01/28/2016 05:57:30 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (01/27/2016 04:10:49 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_Session1 service terminated with the following error: 
%%1018
 
Error: (01/27/2016 04:10:49 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_Session1 service terminated with the following error: 
%%5
 
Error: (01/27/2016 04:10:49 PM) (Source: Service Control Manager) (User: )
Description: The Contact Data_Session1 service terminated with the following error: 
%%5
 
Error: (01/27/2016 04:10:46 PM) (Source: DCOM) (User: ACER)
Description: CortanaUI.AppXn73w0hsq3g4wx1h9fhf7q02vw2wta6qc.mca
 
Error: (01/27/2016 04:10:44 PM) (Source: DCOM) (User: ACER)
Description: microsoft.windowslive.calendar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mca
 
 
Microsoft Office Sessions:
=========================
Error: (01/30/2016 02:13:09 PM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418220
 
Error: (01/28/2016 06:21:45 PM) (Source: Microsoft-Windows-RestartManager)(User: ACER)
Description: 1C:\Program Files (x86)\Microsoft Office\root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE16\CSISYNCCLIENT.EXEMicrosoft Office Document Cache Sync Client 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
 
Error: (01/28/2016 01:48:42 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (01/28/2016 10:19:36 AM) (Source: Office 2016 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418220
 
Error: (01/27/2016 04:10:46 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: ACER)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (01/27/2016 04:10:44 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: ACER)
Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2144927141
 
Error: (01/27/2016 04:10:40 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: ACER)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (01/27/2016 04:10:40 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: ACER)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (01/26/2016 11:52:33 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2872-1032
 
Error: (01/26/2016 11:52:33 PM) (Source: ESENT)(User: )
Description: SettingSyncHost2872C:\Windows\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
 
=========================== Installed Programs ============================
 
Acer Care Center (HKLM\...\{1AF41E84-3408-499A-8C93-8891F0612719}) (Version: 2.00.3005 - Acer Incorporated)
Acer Quick Access (HKLM\...\{E3678E72-78E3-4F91-A9FB-913876FF6DA2}) (Version: 2.00.3008 - Acer Incorporated)
CCleaner (HKLM\...\CCleaner) (Version: 5.14 - Piriform)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.5427.02 - CyberLink Corp.)
DriverSetupUtility (HKLM\...\{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6}) (Version: 1.00.3011 - Acer Incorporated)
ELAN HIDI2C Filter Driver X64 13.6.3.1_WHQL (HKLM\...\Elantech) (Version: 13.6.3.1 - ELAN Microelectronic Corp.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.97 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{60c073df-e736-4210-9c3a-5fc2b651cef3}) (Version: 10.1.1.7 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.0.0.1153 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.15.4268 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 14.5.0.1081 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.253.0 - Intel Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Office 365 Business - en-us (HKLM\...\O365BusinessRetail - en-us) (Version: 16.0.6366.2062 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6326.1022 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6326.1022 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6326.1022 - Microsoft Corporation) Hidden
Qualcomm Atheros QCA9377 Wireless LAN & Bluetooth Installer (HKLM-x32\...\{3241744A-BA36-41F0-B4AA-EF3946D00632}) (Version: 11.0.0.067 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10125.31214 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.1.505.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 24%
Total physical RAM: 8113.32 MB
Available physical RAM: 6124.96 MB
Total Virtual: 9393.32 MB
Available Virtual: 7254.38 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:930.91 GB) (Free:884.7 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ACER
 
AdamsWorkLaptop          Administrator            DefaultAccount           
Guest                    TEST                     
 
========================= Restore Points ==================================
 
12-01-2016 14:28:17 Windows Update
19-01-2016 17:27:11 Windows Update
28-01-2016 18:48:35 Scheduled Checkpoint
 
**** End of log ****
 
 
 
MALWAREBYTES:
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 1/30/2016
Scan Time: 2:18 PM
Logfile: malwarebytes scan log.txt
Administrator: Yes
 
Version: 2.2.0.1024
Malware Database: v2016.01.30.04
Rootkit Database: v2016.01.20.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 10
CPU: x64
File System: NTFS
User: AdamsWorkLaptop
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 363873
Time Elapsed: 16 min, 39 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 2
PUP.Optional.Yontoo, C:\Users\AdamsWorkLaptop\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_splendorsearch-a.akamaihd.net_0.localstorage, Delete-on-Reboot, [6567b58a9702f54165dd98aeb15342be], 
PUP.Optional.Yontoo, C:\Users\AdamsWorkLaptop\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_splendorsearch-a.akamaihd.net_0.localstorage-journal, Delete-on-Reboot, [1dafa49b6831b77f231fc185d2328a76], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
 
RKILL
 

Rkill 2.8.3 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/30/2016 03:10:29 PM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 01/30/2016 03:11:41 PM
Execution time: 0 hours(s), 1 minute(s), and 11 seconds(s)
 
 
 
 


#4 Broni

Broni

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Posted 30 January 2016 - 09:08 PM

MBAR logs?


My Website

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#5 Scarysad

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Posted 30 January 2016 - 10:03 PM

Sorry....forgot to add.

Here you go:

 

Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.01.30.04
  rootkit: v2016.01.20.01
 
Windows 10 x64 NTFS
Internet Explorer 11.0.10240.16644
AdamsWorkLaptop :: ACER [administrator]
 
1/30/2016 2:46:04 PM
mbar-log-2016-01-30 (14-46-04).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 364248
Time elapsed: 21 minute(s), 59 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 10.0.9200 Windows 10 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.10240.16644
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 8507432960, free: 6784004096
 
Downloaded database version: v2016.01.30.04
Downloaded database version: v2016.01.20.01
Downloaded database version: v2016.01.23.01
=======================================
Driver version: 0.3.0.4
------------ Kernel report ------------
     01/30/2016 14:45:52
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\HalExtIntcLpioDma.dll
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\Drivers\WppRecorder.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\system32\drivers\tpm.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\ejirx.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\EhStorClass.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\system32\drivers\WdFilter.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\drivers\CLASSPNP.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_98334ba6e76853ba\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\System32\drivers\TeeDriverW8x64.sys
\SystemRoot\System32\drivers\rt640x64.sys
\SystemRoot\system32\DRIVERS\Qcamain10x64.sys
\SystemRoot\system32\DRIVERS\wdiwifi.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\usbehci.sys
\SystemRoot\System32\drivers\USBPORT.SYS
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\drivers\iaLPSS_I2C.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\acpipagr.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\DriverStore\FileRepository\swenum.inf_amd64_2a699e44676b7781\swenum.sys
\SystemRoot\System32\drivers\LMDriver.sys
\SystemRoot\System32\drivers\RadioShim.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\System32\drivers\usbhub.sys
\SystemRoot\System32\drivers\USBD.SYS
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\ETDI2C.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\MTConfig.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\system32\DRIVERS\btfilter.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\system32\Drivers\RtsUer.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\BthLEEnum.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\System32\drivers\bthpan.sys
\SystemRoot\System32\drivers\bthmodem.sys
\SystemRoot\system32\drivers\BthA2DP.sys
\SystemRoot\system32\drivers\btampm.sys
\SystemRoot\System32\drivers\BthAvrcpTg.sys
\SystemRoot\System32\drivers\bthhfenum.sys
\SystemRoot\system32\DRIVERS\BthHfAud.sys
\SystemRoot\System32\drivers\BthHFHid.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\System32\drivers\umpass.sys
\SystemRoot\system32\Drivers\WdNisDrv.sys
\SystemRoot\System32\drivers\condrv.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2016.01.30.04
  rootkit: v2016.01.20.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffe0019d8db1f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffe0019d8deb10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffe0019d8db1f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffe00199629e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffe0019ae86060, DeviceName: \Device\0000002f\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: 6E156EEF
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 4121217889
    GPT Header CurrentLba = 1 BackupLba 1953525167
    GPT Header FirstUsableLba 34  LastUsableLba 1953525134
    GPT Header Guid 41e75c19-8a5c-4ec4-b3c3-22648876063
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 4121217889
    Backup GPT header CurrentLba = 1953525167 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 1953525134
    Backup GPT header Guid 41e75c19-8a5c-4ec4-b3c3-22648876063
    Backup GPT header Contains 128 partition entries starting at LBA 1953525135
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID c889af96-fbee-438c-bff4-66296fa3637
    FirstLBA 2048  Last LBA 206847
    Attributes 0
    Partition Name                 EFI system partition
 
    GPT Partition 0 is bootable
    Partition 1 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 8f5f822c-4544-437a-8e2d-6d438e38d5
    FirstLBA 206848  Last LBA 239615
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 2 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 4bb45078-1fbb-45b3-b820-1bbaa1429a1
    FirstLBA 239616  Last LBA 1952499711
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 3 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID d8ca8590-8e18-4ee0-a5b9-d9ed54e84271
    FirstLBA 1952499712  Last LBA 1953523711
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Done!
File "C:\Users\AdamsWorkLaptop\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\Windows\System32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 


#6 Scarysad

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Posted 30 January 2016 - 10:14 PM

Broni,

 

I don't get it, but I don't see the redirect happening anymore when I open Chrome or a new tab in Chrome.  I am not seeing the "searchinterneat...." address anymore either. Did one of the scans you had me do wipe this out?

Also, after doing the steps you had me do my computer had a update which I went a head with....a Windows 10 update.

 

Scarysad



#7 Broni

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Posted 31 January 2016 - 11:52 AM

Good news :)

MBAM removed couple of items...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#8 Scarysad

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Posted 31 January 2016 - 08:27 PM

Here are the logs for AdwCleaner & Junkware Removal Tool...the Sophos Virus Removal Tool found no threats.

 

AdwCleaner

 

 

# AdwCleaner v5.032 - Logfile created 31/01/2016 at 19:00:12
# Updated 31/01/2016 by Xplode
# Database : 2016-01-31.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : AdamsWorkLaptop - ACER
# Running from : C:\Users\AdamsWorkLaptop\Downloads\adwcleaner_5.032 (1).exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
 
***** [ DLLs ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{F031D60C-EE5F-4D47-9162-FB10B4E767DF}
[!] Key Not Deleted : HKU\S-1-5-21-400944612-2918474550-178311737-1001\Software\Microsoft\Internet Explorer\SearchScopes\{F031D60C-EE5F-4D47-9162-FB10B4E767DF}
 
***** [ Web browsers ] *****
 
[-] [C:\Users\AdamsWorkLaptop\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol.com
[-] [C:\Users\AdamsWorkLaptop\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask.com
 
*************************
 
:: "Tracing" keys removed
:: Winsock settings cleared
 
########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1201 bytes] ##########

 

 
 
 
 
Junkware Removal Tool
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 10 Home x64 
Ran by AdamsWorkLaptop (Administrator) on Sun 01/31/2016 at 19:10:50.67
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 0 
 
 
 
 
Registry: 0 
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 01/31/2016 at 19:12:28.66
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#9 Broni

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Posted 31 January 2016 - 11:11 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#10 Scarysad

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Posted 31 January 2016 - 11:20 PM

I will be out of town most of tomorrow and will not be able to work on this laptop until probably Tues. I will run everything on Tues and get back to you once I'm finished.

 

Thanks for all your help so far!!!!!

Scarysad



#11 Broni

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Posted 31 January 2016 - 11:23 PM

p22003888.gif


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#12 Scarysad

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Posted 04 February 2016 - 05:40 PM

Hello Broni, 

 

My computer seems to be running fine...thank you, thank you, thank you!!!

 

I think I've done everything you requested now.

I see that Sophos is still on my desktop...should I delete/uninstall that?

 

Scarysad



#13 Broni

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Posted 04 February 2016 - 08:50 PM

Up to you.

Good news :)


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