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Windows 10 Dell Laptop Infected with Bootkit (and possibly others)

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#1 adameast9000


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Posted 28 January 2016 - 03:09 PM

Hi I have a Dell XPS 13 that won't update . First I ran TDSSkiller and Rougekiller that came up clean. Then I ran bootkit remover and it gave me an indication that the system was comprimised by a rootkit. Upon trying to run the fix feature built into bootkit cleaner, it gave me an error code that it couldnt open the physical disk. Its also doing this when i try to create a dump file. Any ideas? Thanks

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#2 boopme


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Posted 28 January 2016 - 03:32 PM

Hello, this requires a deeper look.
Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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