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Internet cuts off once in a few weeks


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#1 200

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Posted 27 January 2016 - 12:44 PM

Hey,
This is my first post here. I've upgraded my Internet recently and I got a new router. However once every 1-2 weeks I get disconnected from all my devices, the wi-fi stops working-you cannot find it in the list of available wi-fi's and even wired connections gives me the computer icon on my old Win XP and it has some sign on it-as if it was unavailable to get network connection. This is resolved once I restart the modem. Router doesn't show any wierd stuff- I've selected it to keep logs and nothing too wierd in it.
 
Is this a problem with the router itself or is someone doing some sort of attack like DoS or DDoS and my router won't pick it up in logs?

Edited by Queen-Evie, 28 January 2016 - 10:21 AM.
moved from Firewall Software and Hardware to Networking


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#2 shelf life

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Posted 28 January 2016 - 08:13 PM

You've updated your internet- any chance your using a older modem? Is the modem recommended or provided by your ISP?  I doubt a home user would be the target of a denial of service.


How Can I Reduce My Risk to Malware?


#3 200

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Posted 29 January 2016 - 12:11 PM

The modem is new and it is provided by ISP. Is there anyway I can monitor on what's actually going on?

I mean the modem works and in one moment-the wi-fi is off. Is there any way I can detect a DDoS?



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Posted 30 January 2016 - 12:17 PM

You could take the router out of the setup and see if it happens again, or call your ISP next time it happens. They can check the cable modem from there end. They wont support the router unless you got it from them. Modems do have web interfaces unless they have been disabled,  you could check the real time values for upstream/downstream power, signal to noise etc and compare them to the range they should be in for optimal functioning.


How Can I Reduce My Risk to Malware?





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