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possible rootkit

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#1 gregtheguy


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Posted 27 January 2016 - 04:36 AM

Hi I have windows 8 and 10. Normally run windows 10 but that's part of my problem, windows update wont work in windows 10....


I have even reformatted and I cant get it to update!  so maybe mbr? could even be on my external drive? other symptoms include random slow downs, that cause stuttering in operation.


Windows technician connect to my pc, tried to fix it and told me to format from my original cd to fix the issue, which I did, but I stil get this issue... also have severe trouble viewing certain webpages, and using .net framework. I had to reinstall and reactive the update agent so many times to get a few updates at a time, before it would kick me with same error. so eventually I got all the windows 8 updates but it took me 10-15 repairs


Windows update gives me an error, which I forgot to right down naturally, so going to reinstall the windows 10 upgrade so I can get it again tomorrow.


Please help :(


the only other thing I can think of is hardware but I really need someone who knows what they are doing to rule out malware/rootkit/mbr stuff.


Thanks in advance.


GMER causes my pc to crash irq device not equal.


Also on starting gmer it says \....system the process cannot be accessed because it is in use.


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Edited by gregtheguy, 27 January 2016 - 04:47 AM.

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#2 dev00790


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Posted 29 January 2016 - 07:19 PM

Have you checked the hard disk(s)?
- Run chkdisk /f /r from elevated command prompt. Then run SFC /scannow also elevated.

Let us know if the computer is better after those two.

Edited by dev00790, 29 January 2016 - 07:19 PM.

Regards, dev00790


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