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McAfee Trouble


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2 replies to this topic

#1 robstucco

robstucco

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  • Local time:02:25 AM

Posted 24 January 2016 - 11:23 PM

I'm currently visiting my mother and younger sister and I was asked to take a look at the laptop they use since they've experienced some problems. They have McAfee LiveSafe installed and it alerted them that their firewall is turned off. However, clicking this prompt doesn't do anything. The first thing I tried to do was make sure the latest version was installed, but the installation process got stuck in a loop. Attempting to uninstall the program through the Control Panel gave me a strange prompt explaining that the program was not actually installed. This all seems very fishy to me so I wanted to make sure that their computer hasn't been infected (my sister is prone to installing superfluous browser toolbars so it wouldn't surprise me). Thanks for the help in advance. Here's the FRST info:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:24-01-2016
Ran by Stacey (administrator) on FAMILY (24-01-2016 22:52:33)
Running from C:\Users\Stacey\Downloads
Loaded Profiles: Stacey (Available Profiles: Stacey)
Platform: Windows 8.1 Connected (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfemms.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Windows\System32\mfevtps.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
() C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(DELL Inc.) C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe
(McAfee, Inc.) C:\Program Files\mcafee\msc\McAPExe.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe
(Dell Inc.) C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(© 2015 Microsoft Corporation) C:\Users\Stacey\AppData\Local\Microsoft\BingSvc\BingSvc.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\redirector.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\Receiver\Receiver.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\platform\McUICnt.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpService.exe
(Dell Inc.) C:\Program Files (x86)\Dell Update\DellUpTray.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\CSP\1.8.190.0\McCSPServiceHost.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe
(Microsoft Corporation) C:\Windows\SysWOW64\wbem\WmiPrvSE.exe
() C:\Program Files (x86)\Dell Backup and Recovery\Components\Shell\DBRCrawler.exe
(Microsoft Corporation) C:\Windows\System32\WWAHost.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(McAfee, Inc.) C:\Program Files\mcafee.com\agent\mcagent.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(McAfee, Inc.) C:\Program Files\mcafee.com\agent\mcagent.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(McAfee, Inc.) C:\Program Files\mcafee.com\agent\mcagent.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_20_0_0_286.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_20_0_0_286.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(Microsoft Corporation) C:\Windows\System32\WWAHost.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5776712 2013-11-25] (Dell Inc.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7506648 2013-12-27] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1374424 2014-01-09] (Realtek Semiconductor)
HKLM\...\Run: [WavesSvc] => C:\Program Files\Realtek\Audio\HDA\WavesSvc64.exe [285272 2013-12-30] (Waves Audio Ltd.)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1374424 2014-01-09] (Realtek Semiconductor)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [169768 2015-02-13] (Apple Inc.)
HKLM-x32\...\Run: [CitrixReceiver] => "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Citrix\Receiver Updater.lnk"
HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [407904 2014-11-27] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [Redirector] => C:\Program Files (x86)\Citrix\ICA Client\redirector.exe [153952 2014-11-27] (Citrix Systems, Inc.)
HKU\S-1-5-21-450032453-48372913-59702196-1001\...\Run: [Spotify Web Helper] => C:\Users\Stacey\AppData\Roaming\Spotify\SpotifyWebHelper.exe [2018360 2015-08-16] (Spotify Ltd)
HKU\S-1-5-21-450032453-48372913-59702196-1001\...\Run: [Spotify] => C:\Users\Stacey\AppData\Roaming\Spotify\Spotify.exe [7675448 2015-08-16] (Spotify Ltd)
HKU\S-1-5-21-450032453-48372913-59702196-1001\...\Run: [BingSvc] => C:\Users\Stacey\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-11-16] (© 2015 Microsoft Corporation)
HKU\S-1-5-21-450032453-48372913-59702196-1001\...\RunOnce: [BeginInteractiveOSUpgrade] => C:\Windows\system32\wuauclt.exe [136904 2015-11-20] (Microsoft Corporation)
HKU\S-1-5-21-450032453-48372913-59702196-1001\...\MountPoints2: {f5b48c94-8c62-11e4-825a-99b185e55d91} - "D:\VerizonSWUpgradeAssistantLauncher.exe"
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Windows\system32\mscoree.dll [2013-08-22] (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 209.18.47.61 209.18.47.62
Tcpip\..\Interfaces\{FE9F3D29-D069-419F-920F-1CCBA1B8D923}: [DhcpNameServer] 209.18.47.61 209.18.47.62

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-450032453-48372913-59702196-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/?pc=SL5F&ocid=SL5FDHP&osmkt=en-us
HKU\S-1-5-21-450032453-48372913-59702196-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-450032453-48372913-59702196-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
SearchScopes: HKU\S-1-5-21-450032453-48372913-59702196-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = hxxp://www.bing.com/search?PC=WCUG&FORM=WCUGDF&q={searchTerms}
SearchScopes: HKU\S-1-5-21-450032453-48372913-59702196-1001 -> {9AA4C285-BFBB-475A-B90A-0233D7505032} URL =
SearchScopes: HKU\S-1-5-21-450032453-48372913-59702196-1001 -> {A38E8400-DD72-406D-95CB-8208F102DBD0} URL = hxxps://search.yahoo.com/search?fr=mcafee&type=C011US105D20150311&p={searchTerms}
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-12-02] (McAfee, Inc.)
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-12-02] (McAfee, Inc.)
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll [2015-12-02] (McAfee, Inc.)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll [2015-12-02] (McAfee, Inc.)
Filter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll [2015-11-10] (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll [2015-11-10] (McAfee, Inc.)
Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2014-11-27] (Citrix Systems, Inc.)

FireFox:
========
FF ProfilePath: C:\Users\Stacey\AppData\Roaming\Mozilla\Firefox\Profiles\58ua836i.default
FF DefaultSearchEngine: Bing
FF DefaultSearchEngine.US: Secure Search
FF SearchEngineOrder.1: Secure Search
FF SearchEngineOrder.3: Bing
FF SelectedSearchEngine: Secure Search
FF Homepage: hxxp://www.msn.com/?pc=SL5F&ocid=SL5FDHP&osmkt=en-us
FF Keyword.URL: hxxp://www.bing.com/search?FORM=SL5FDF&PC=SL5F&q=
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_20_0_0_286.dll [2016-01-20] ()
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL [2015-11-10] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_20_0_0_286.dll [2016-01-20] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll [2014-11-27] (Citrix Systems, Inc.)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL [2015-11-10] ()
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.41212.0\npctrl.dll [2015-12-11] ( Microsoft Corporation)
FF SearchPlugin: C:\Users\Stacey\AppData\Roaming\Mozilla\Firefox\Profiles\58ua836i.default\searchplugins\McSiteAdvisor.xml [2015-12-29]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\McSiteAdvisor.xml [2015-08-28]
FF Extension: McAfee WebAdvisor - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi [2015-12-29]
FF Extension: Bing Search - C:\Users\Stacey\AppData\Roaming\Mozilla\Firefox\Profiles\58ua836i.default\Extensions\bingsearch.full@microsoft.com [2015-09-22] [not signed]
FF Extension: Adblock Plus - C:\Users\Stacey\AppData\Roaming\Mozilla\Firefox\Profiles\58ua836i.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2016-01-20]
FF HKLM\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: McAfee Anti-Spam Thunderbird Extension - C:\Program Files\McAfee\MSK [2016-01-05] [not signed]

Chrome:
=======
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2016-01-22]
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx [2016-01-22]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 DellUpdate; C:\Program Files (x86)\Dell Update\DellUpService.exe [237272 2015-08-27] (Dell Inc.)
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
R2 igfxCUIService1.0.0.0; C:\Windows\system32\igfxCUIService.exe [315352 2014-05-21] (Intel Corporation)
S3 Intel® Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\TXE Components\TCS\SocketHeciServer.exe [887232 2013-12-24] (Intel® Corporation)
R2 McAfee SiteAdvisor Service; C:\Program Files (x86)\McAfee\SiteAdvisor\McSACore.exe [157928 2015-12-02] (McAfee, Inc.)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [863448 2015-11-10] (McAfee, Inc.)
S3 McAWFwk; c:\Program Files\Common Files\mcafee\ActWiz\McAWFwk.exe [334608 2013-07-24] (McAfee, Inc.)
R2 mccspsvc; C:\Program Files\Common Files\McAfee\CSP\1.8.190.0\McCSPServiceHost.exe [1694152 2015-10-27] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
S3 McODS; C:\Program Files\mcafee\VirusScan\mcods.exe [679120 2015-10-20] (McAfee, Inc.)
S4 McOobeSv2; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
S2 mcpltsvc; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
R3 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [233680 2015-09-21] (McAfee, Inc.)
R2 mfemms; C:\Program Files\Common Files\McAfee\SystemCore\\mfemms.exe [378848 2015-10-21] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [256840 2015-09-21] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [451960 2015-11-02] (McAfee, Inc.)
R2 My Dell Client Framework; C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe [168960 2014-01-10] (Dell Inc.) [File not signed]
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [290520 2014-01-08] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\sftservice.exe [1924328 2014-09-18] (SoftThinks SAS)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [366552 2015-07-07] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [23824 2015-07-07] (Microsoft Corporation)
R2 WysePocketCloud; C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe [16176 2013-08-22] ()
R2 WyseRemoteAccess; C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe [1785344 2013-08-19] (DELL Inc.) [File not signed]

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R3 athr; C:\Windows\system32\DRIVERS\athwbx.sys [3855872 2013-09-11] (Qualcomm Atheros Communications, Inc.)
S3 AX88772; C:\Windows\system32\DRIVERS\ax88772.sys [113864 2013-07-18] (ASIX Electronics Corp.)
R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [80760 2015-09-23] (McAfee, Inc.)
R3 DDDriver; C:\Windows\system32\drivers\DDDriver64Dcsa.sys [23760 2015-01-30] (Dell Computer Corporation)
R3 DellProf; C:\Windows\system32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2013-01-24] (OSR Open Systems Resources, Inc.)
S0 ebdrv; C:\Windows\System32\drivers\evbda.sys [3357024 2013-08-22] (Broadcom Corporation)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [207208 2015-05-19] (McAfee, Inc.)
R3 mfeaack; C:\Windows\System32\drivers\mfeaack.sys [415976 2015-09-23] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [351120 2015-09-23] (McAfee, Inc.)
S0 mfeelamk; C:\Windows\System32\drivers\mfeelamk.sys [82072 2015-09-23] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [497888 2015-09-23] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [841944 2015-09-23] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [537192 2015-10-06] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [109480 2015-10-06] (McAfee, Inc.)
R3 mfesapsn; C:\Program Files (x86)\McAfee\SiteAdvisor\x64\mfesapsn.sys [37960 2015-12-02] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [244544 2015-09-23] (McAfee, Inc.)
R3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [31472 2014-02-19] (Synaptics Incorporated)
R3 TXEIx64; C:\Windows\System32\drivers\TXEIx64.sys [88592 2014-01-15] (Intel Corporation)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44560 2015-07-07] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [270168 2015-07-07] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [114520 2015-07-07] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-01-24 22:52 - 2016-01-24 22:54 - 00022292 _____ C:\Users\Stacey\Downloads\FRST.txt
2016-01-24 22:52 - 2016-01-24 22:52 - 00000000 ____D C:\FRST
2016-01-24 22:51 - 2016-01-24 22:51 - 02370560 _____ (Farbar) C:\Users\Stacey\Downloads\FRST64.exe
2016-01-24 22:42 - 2016-01-24 22:42 - 00688992 _____ (Swearware) C:\Users\Stacey\Downloads\dds(1).scr
2016-01-24 22:34 - 2016-01-24 22:34 - 00688992 _____ (Swearware) C:\Users\Stacey\Downloads\dds.scr
2016-01-24 22:22 - 2016-01-24 22:22 - 08204776 _____ (McAfee, Inc.) C:\Users\Stacey\Downloads\McAfeeSetup(2).exe
2016-01-22 03:40 - 2016-01-24 21:14 - 00000000 ____D C:\Windows\Minidump
2016-01-17 19:23 - 2016-01-17 19:23 - 00000000 ____D C:\Windows\System32\Tasks\Apple
2016-01-17 19:23 - 2016-01-17 19:23 - 00000000 ____D C:\Program Files (x86)\Apple Software Update
2016-01-16 08:21 - 2015-12-09 19:40 - 00033456 _____ (Microsoft Corporation) C:\Windows\system32\CompatTelRunner.exe
2016-01-16 08:21 - 2015-11-17 16:07 - 01380864 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2016-01-16 08:21 - 2015-11-17 16:07 - 00792064 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2016-01-16 08:21 - 2015-11-17 16:07 - 00076800 _____ (Microsoft Corporation) C:\Windows\system32\acmigration.dll
2016-01-15 22:57 - 2016-01-15 22:57 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2016-01-15 21:39 - 2016-01-17 19:28 - 00000000 ____D C:\Program Files (x86)\Mozilla Firefox
2016-01-14 06:54 - 2015-12-10 23:38 - 25837568 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2016-01-14 06:54 - 2015-12-10 23:00 - 00571904 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2016-01-14 06:54 - 2015-12-10 22:55 - 06051328 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2016-01-14 06:54 - 2015-12-10 22:50 - 20367360 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2016-01-14 06:54 - 2015-12-10 22:45 - 00817664 _____ (Microsoft Corporation) C:\Windows\system32\jscript.dll
2016-01-14 06:54 - 2015-12-10 22:21 - 00496640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2016-01-14 06:54 - 2015-12-10 22:18 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2016-01-14 06:54 - 2015-12-10 22:09 - 01032704 _____ (Microsoft Corporation) C:\Windows\system32\inetcomm.dll
2016-01-14 06:54 - 2015-12-10 22:09 - 00663552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript.dll
2016-01-14 06:54 - 2015-12-10 22:03 - 14456832 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2016-01-14 06:54 - 2015-12-10 21:59 - 00798208 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2016-01-14 06:54 - 2015-12-10 21:43 - 04610560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2016-01-14 06:54 - 2015-12-10 21:43 - 00880128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcomm.dll
2016-01-14 06:54 - 2015-12-10 21:38 - 02487808 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2016-01-14 06:54 - 2015-12-10 21:37 - 00687104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2016-01-14 06:54 - 2015-12-10 21:35 - 12856320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2016-01-14 06:54 - 2015-12-10 21:26 - 01546752 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2016-01-14 06:54 - 2015-12-10 21:14 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2016-01-14 06:54 - 2015-12-10 21:12 - 02011136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2016-01-14 06:54 - 2015-12-10 21:08 - 01311744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2016-01-14 06:54 - 2015-12-10 21:07 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2016-01-14 06:53 - 2015-12-30 14:32 - 07453016 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2016-01-14 06:53 - 2015-12-30 14:32 - 01735000 _____ (Microsoft Corporation) C:\Windows\system32\ntdll.dll
2016-01-14 06:53 - 2015-12-30 14:32 - 01499912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntdll.dll
2016-01-14 06:53 - 2015-12-10 19:13 - 01164800 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2016-01-14 06:53 - 2015-12-10 19:13 - 00505344 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2016-01-14 06:53 - 2015-12-10 19:13 - 00210432 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2016-01-14 06:53 - 2015-12-07 05:56 - 01380600 _____ (Microsoft Corporation) C:\Windows\system32\gdi32.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 02745184 _____ (Microsoft Corporation) C:\Windows\system32\WMVDECOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 02528784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVDECOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 02450240 _____ (Microsoft Corporation) C:\Windows\system32\WMVENCOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 02447136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVENCOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 02334104 _____ (Microsoft Corporation) C:\Windows\system32\mfcore.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 02324744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfcore.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01877504 _____ (Microsoft Corporation) C:\Windows\system32\msmpeg2adec.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01798480 _____ (Microsoft Corporation) C:\Windows\system32\WMALFXGFXDSP.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01484888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msmpeg2adec.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01288128 _____ (Microsoft Corporation) C:\Windows\system32\mfnetsrc.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01210200 _____ (Microsoft Corporation) C:\Windows\system32\WMADMOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 01150232 _____ (Microsoft Corporation) C:\Windows\system32\WMADMOE.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 01115640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfnetsrc.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 01037680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMADMOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00914672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMADMOE.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00850680 _____ (Microsoft Corporation) C:\Windows\system32\mfnetcore.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00735496 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00700360 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfnetcore.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00629600 _____ (Microsoft Corporation) C:\Windows\system32\MP4SDECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00584656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\evr.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00557856 _____ (Microsoft Corporation) C:\Windows\system32\WMVSDECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00498472 _____ (Microsoft Corporation) C:\Windows\system32\mfsvr.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00492736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVSDECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00463776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MP4SDECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00399776 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfsvr.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00299080 _____ (Microsoft Corporation) C:\Windows\system32\VIDRESZR.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00275312 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MPG4DECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00274280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MP43DECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00250520 _____ (Microsoft Corporation) C:\Windows\system32\MPG4DECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00248432 _____ (Microsoft Corporation) C:\Windows\system32\MP43DECD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00246856 _____ (Microsoft Corporation) C:\Windows\system32\RESAMPLEDMO.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00244296 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00229272 _____ (Microsoft Corporation) C:\Windows\SysWOW64\RESAMPLEDMO.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00203016 _____ (Microsoft Corporation) C:\Windows\system32\COLORCNV.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00184912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\COLORCNV.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00183856 _____ (Microsoft Corporation) C:\Windows\SysWOW64\VIDRESZR.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00116720 _____ (Microsoft Corporation) C:\Windows\system32\MP3DMOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00110544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00099136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MP3DMOD.DLL
2016-01-14 06:53 - 2015-12-05 00:58 - 00090904 _____ (Microsoft Corporation) C:\Windows\system32\devenum.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00090392 _____ (Microsoft Corporation) C:\Windows\system32\mfvdsp.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00081032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\devenum.dll
2016-01-14 06:53 - 2015-12-05 00:58 - 00076936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfvdsp.dll
2016-01-14 06:53 - 2015-12-04 10:00 - 01097216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\gdi32.dll
2016-01-14 06:53 - 2015-12-03 14:42 - 00561952 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2016-01-14 06:53 - 2015-12-03 14:42 - 00397224 _____ (Microsoft Corporation) C:\Windows\system32\bcryptprimitives.dll
2016-01-14 06:53 - 2015-12-03 14:42 - 00137968 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2016-01-14 06:53 - 2015-12-03 14:42 - 00106960 _____ (Microsoft Corporation) C:\Windows\system32\ncryptsslp.dll
2016-01-14 06:53 - 2015-12-03 14:41 - 00177488 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2016-01-14 06:53 - 2015-12-03 13:52 - 00340872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\bcryptprimitives.dll
2016-01-14 06:53 - 2015-12-03 13:52 - 00120376 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2016-01-14 06:53 - 2015-12-03 13:52 - 00091416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncryptsslp.dll
2016-01-14 06:53 - 2015-12-03 13:28 - 00401920 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb.sys
2016-01-14 06:53 - 2015-12-03 13:28 - 00202240 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxsmb20.sys
2016-01-14 06:53 - 2015-12-03 13:07 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2016-01-14 06:53 - 2015-12-03 13:07 - 00289792 _____ (Microsoft Corporation) C:\Windows\system32\ksproxy.ax
2016-01-14 06:53 - 2015-12-03 13:05 - 00644608 _____ (Microsoft Corporation) C:\Windows\system32\WMVXENCD.DLL
2016-01-14 06:53 - 2015-12-03 13:02 - 01664000 _____ (Microsoft Corporation) C:\Windows\system32\WMSPDMOE.DLL
2016-01-14 06:53 - 2015-12-03 13:00 - 00451072 _____ (Microsoft Corporation) C:\Windows\system32\WMVSENCD.DLL
2016-01-14 06:53 - 2015-12-03 12:58 - 00378880 ____C (Microsoft Corporation) C:\Windows\system32\SysFxUI.dll
2016-01-14 06:53 - 2015-12-03 12:51 - 00445440 _____ (Microsoft Corporation) C:\Windows\system32\certcli.dll
2016-01-14 06:53 - 2015-12-03 12:36 - 01697792 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2016-01-14 06:53 - 2015-12-03 12:30 - 00468480 _____ (Microsoft Corporation) C:\Windows\system32\MFWMAAEC.DLL
2016-01-14 06:53 - 2015-12-03 12:28 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
2016-01-14 06:53 - 2015-12-03 12:28 - 00245760 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ksproxy.ax
2016-01-14 06:53 - 2015-12-03 12:27 - 00736256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVXENCD.DLL
2016-01-14 06:53 - 2015-12-03 12:24 - 01411584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMSPDMOE.DLL
2016-01-14 06:53 - 2015-12-03 12:23 - 00402432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMVSENCD.DLL
2016-01-14 06:53 - 2015-12-03 12:16 - 00324096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\certcli.dll
2016-01-14 06:53 - 2015-12-03 12:13 - 01441280 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2016-01-14 06:53 - 2015-12-03 12:07 - 00432128 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2016-01-14 06:53 - 2015-12-03 12:06 - 01501184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\quartz.dll
2016-01-14 06:53 - 2015-12-03 12:01 - 00743936 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MFWMAAEC.DLL
2016-01-14 06:53 - 2015-12-03 11:45 - 00357888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2016-01-14 06:53 - 2015-12-03 11:40 - 01010688 _____ (Microsoft Corporation) C:\Windows\system32\WMSPDMOD.DLL
2016-01-14 06:53 - 2015-12-03 11:29 - 00887296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WMSPDMOD.DLL
2016-01-14 06:53 - 2015-12-02 10:04 - 00670208 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2016-01-14 06:53 - 2015-12-02 10:01 - 00561664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2016-01-14 06:52 - 2015-12-08 14:08 - 00685432 _____ (Microsoft Corporation) C:\Windows\system32\advapi32.dll
2016-01-14 06:52 - 2015-12-08 14:07 - 00507176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\advapi32.dll
2016-01-07 16:52 - 2016-01-09 10:37 - 00003162 _____ C:\Windows\System32\Tasks\PCDoctorBackgroundMonitorTask-Retry
2016-01-02 20:03 - 2016-01-02 20:03 - 00000340 _____ C:\Users\Stacey\Desktop\Cambridge, MA.URL
2015-12-28 20:59 - 2015-12-28 21:21 - 00000000 ____D C:\Users\Stacey\AppData\Local\UNDERTALE
2015-12-28 20:57 - 2015-12-28 20:57 - 00000000 ____D C:\Users\Stacey\AppData\Roaming\Steam

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-01-24 22:52 - 2013-08-22 08:36 - 00000000 ____D C:\Windows
2016-01-24 22:50 - 2015-02-22 05:50 - 02561024 ___SH C:\Users\Stacey\Downloads\Thumbs.db
2016-01-24 22:34 - 2014-12-25 20:42 - 00000000 __RHD C:\Users\Public\AccountPictures
2016-01-24 22:34 - 2013-08-22 10:36 - 00000000 __RHD C:\Users\Public\Libraries
2016-01-24 22:27 - 2015-01-02 10:41 - 01831936 ___SH C:\Users\Stacey\Desktop\Thumbs.db
2016-01-24 22:25 - 2014-12-25 18:54 - 00000000 ___DO C:\Users\Stacey\OneDrive
2016-01-24 22:17 - 2015-01-02 14:39 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2016-01-24 22:16 - 2015-01-21 20:38 - 00000000 ____D C:\Windows\system32\MRT
2016-01-24 22:11 - 2015-01-21 20:38 - 143671360 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2016-01-24 22:08 - 2015-01-17 14:28 - 00000000 ____D C:\ProgramData\softthinks
2016-01-24 22:08 - 2014-08-28 18:17 - 00000000 ____D C:\Program Files (x86)\Dell Backup and Recovery
2016-01-24 21:59 - 2014-12-25 18:54 - 00003588 _____ C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-450032453-48372913-59702196-1001
2016-01-24 21:55 - 2014-03-18 04:53 - 00005388 _____ C:\Windows\system32\PerfStringBackup.INI
2016-01-24 21:54 - 2013-08-22 09:45 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2016-01-24 21:53 - 2013-08-22 08:25 - 00262144 ___SH C:\Windows\system32\config\BBI
2016-01-24 21:50 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\system32\NDF
2016-01-24 21:44 - 2013-08-22 10:36 - 00000000 ___HD C:\Program Files\WindowsApps
2016-01-24 21:44 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\AppReadiness
2016-01-24 21:35 - 2013-08-22 08:36 - 00000000 ____D C:\Windows\Inf
2016-01-24 21:34 - 2014-12-25 18:48 - 00000000 ____D C:\Users\Stacey
2016-01-24 21:14 - 2015-04-04 22:04 - 00000000 ___SD C:\Windows\system32\GWX
2016-01-24 21:05 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\registration
2016-01-22 03:45 - 2013-08-22 08:25 - 00262144 ___SH C:\Windows\system32\config\ELAM
2016-01-20 19:23 - 2014-12-25 18:56 - 00003922 _____ C:\Windows\System32\Tasks\User_Feed_Synchronization-{B395BE20-0066-47E2-A3BE-C92C8314DC75}
2016-01-20 07:17 - 2015-01-02 14:39 - 00003718 _____ C:\Windows\System32\Tasks\Adobe Flash Player Updater
2016-01-17 21:16 - 2013-08-22 10:36 - 00000000 ____D C:\Windows\rescache
2016-01-17 20:33 - 2013-08-22 10:20 - 00000000 ____D C:\Windows\CbsTemp
2016-01-17 20:30 - 2015-01-24 21:43 - 00000000 ___SD C:\Windows\system32\CompatTel
2016-01-17 20:30 - 2015-01-24 21:43 - 00000000 ____D C:\Windows\system32\appraiser
2016-01-17 19:28 - 2015-01-01 17:24 - 00000000 ____D C:\Program Files (x86)\Mozilla Maintenance Service
2016-01-17 19:25 - 2015-07-06 18:18 - 00003080 _____ C:\Windows\System32\Tasks\McAfeeLogon
2016-01-17 19:23 - 2015-03-02 14:52 - 00002535 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Apple Software Update.lnk
2016-01-17 19:15 - 2015-03-02 14:56 - 00000000 ____D C:\Users\Stacey\AppData\Roaming\Apple Computer
2016-01-15 22:49 - 2015-09-22 20:27 - 00000000 ____D C:\Program Files\Microsoft Silverlight
2016-01-15 22:49 - 2015-09-22 20:27 - 00000000 ____D C:\Program Files (x86)\Microsoft Silverlight
2016-01-14 07:08 - 2015-09-22 20:27 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2016-01-14 06:59 - 2014-08-28 18:06 - 00000000 ____D C:\ProgramData\Package Cache
2016-01-12 07:22 - 2015-01-09 22:14 - 00000000 ____D C:\Users\Stacey\AppData\Local\CrashDumps
2016-01-11 16:11 - 2015-07-06 18:18 - 00000000 ____D C:\Windows\System32\Tasks\McAfee
2016-01-06 06:53 - 2014-08-28 18:12 - 00000000 ____D C:\ProgramData\McAfee
2016-01-05 15:04 - 2015-11-16 20:11 - 00826872 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2016-01-05 15:04 - 2015-11-16 20:11 - 00176632 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2016-01-05 07:13 - 2014-08-28 18:13 - 00000000 ____D C:\Program Files\Common Files\mcafee
2016-01-05 07:13 - 2013-08-22 10:36 - 00000000 ___HD C:\Windows\ELAMBKUP
2015-12-30 11:50 - 2015-04-04 22:04 - 00000000 ___SD C:\Windows\SysWOW64\GWX
2015-12-28 05:02 - 2015-01-02 22:32 - 00000000 ____D C:\Program Files (x86)\Steam

==================== Files in the root of some directories =======

2014-12-27 19:00 - 2014-12-27 19:00 - 0000093 _____ () C:\Users\Stacey\AppData\Roaming\ARCompanion.log
2014-08-28 18:08 - 2014-08-28 18:08 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Some files in TEMP:
====================
C:\Users\Stacey\AppData\Local\Temp\BingSvc.exe
C:\Users\Stacey\AppData\Local\Temp\BSvcProcessor.exe
C:\Users\Stacey\AppData\Local\Temp\BSvcUpdater.exe
C:\Users\Stacey\AppData\Local\Temp\DefaultPack.EXE


==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2016-01-17 20:30

==================== End of FRST.txt ============================

Attached Files



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#2 nasdaq

nasdaq

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Posted 26 January 2016 - 09:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

This will stop the 4 install processes by Mcafee.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.
Please copy the entire contents of the code box below to the a new file.


start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe
(McAfee, Inc.) C:\Users\Stacey\AppData\Local\Temp\McInstallTemp\Install.exe

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

After the restart if you the problem persists with McAfee I suggest you remove it completely and re-install the program.
Navigat to this page from McAfee.

https://service.mcafee.com/webcenter/portal/cp/home/articleview;jsessionid=B3B-WgMtCUQJsORoH_ZlTwPNiceptu7R-TMOSMw7Njhk5_jH3r0_!-297249396!-802509299?articleId=TS101331&_afrLoop=2903791694344951#!%40%40%3F_afrLoop%3D2903791694344951%26articleId%3DTS101331%26centerWidth%3D100%2525%26leftWidth%3D0%2525%26rightWidth%3D0%2525%26showFooter%3Dfalse%26showHeader%3Dfalse%26_adf.ctrl-state%3Djcf2spu9j_4

Follow the instructions on the page.
Printing the instructions will make thing much easier.

Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 31 January 2016 - 08:47 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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