Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Display driver stopped responding and has recovered [AMD]


  • Please log in to reply
9 replies to this topic

#1 Erickmwc

Erickmwc

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:29 PM

Posted 24 January 2016 - 11:57 AM

 Hello all,

 

So, I'm having this problem from a long time ago and just don't know what to don anymore.

Almost everytime I enter an aplication or game (recently CS/Guild Wars) after some minutes playing, the mouse freezes, close the game and the message "Display driver stopped responding and has recovered" appears or even the screen turns black ("signal lost" appear in my monitor) and I have to plug out the computer. (sometimes also happens the BSOD, but isn't common).

 

 What i've already tried to do some times:

- Update graphic drivers

- Clean old drivers using "Driver Cleaner" software (on device manager just one was appearing)

- Today I deleted Firefox and chrome and reinstalled the drivers, but the problem still persists

 

Details:

- Win 10 64bits (the problem also used to happen when I had win 8/8.1)

- Motherboard Gigabyte X58A-UD3R (searched on their website but seems that the last update was 2012)

- AMD Radeon HD 6900 Series

 

I just don't know what to do anymore, do you thing this could be a physical problem of the AMD graphic card?

 

Hope you can help me,

Thanks in advance, Erick

 

 



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:29 PM

Posted 25 January 2016 - 06:06 AM

In most cases this error is a STOP 0x117 BSOD (without the BSOD).  If it actually showed a BSOD, then it would have been a STOP 0x116 error

Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Beyond that, let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Erickmwc

Erickmwc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:29 PM

Posted 25 January 2016 - 07:18 AM

 Here are the files, I've also did the FurMark Setup but I guess it was everything ok, the average temp. was 74°C (peak 76°C) and none errors occurred during the 20 min, I let it running.

 I'll also try to do the others tips.

 And I'm using the RivaTSS withHWinfo64 to check the temp. while gaming and yesterday the max. temp reached was 65°C while gaming and arround 55°C idle. I'll keep checking.

 

I'm also not sure if the Admin.evtx will be usefull because my computer is configured in portuguese and I don't know if i'll change when you receive it.

 

 Thanks a lot usasma

Attached Files


Edited by Erickmwc, 25 January 2016 - 07:22 AM.


#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:29 PM

Posted 25 January 2016 - 05:40 PM

What is RivaTSS?  I can't find out anything about it.

Do you have a link for it?

 

Language generally doesn't matter for the things that I look for.

And, if I have any questions, I'll just ask you to translate :0)

 

Most of the significant errors in the Admin logfile are related to your video drivers/programs.

First, download a fresh set of video drivers from the AMD support website

Then uninstall all of the AMD video stuff from Control Panel...Programs and Features.

Then use the free Display Driver Uninstaller from here:  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then install the freshly downloaded video drivers

 

In general, if the problems recur after this, then the next step is to try another video card (please finish the other steps in the post before doing this - they may help).

If you don't have one that you can try, purchase one from a store that will allow you to return it if it's not needed (and give you your money back).

If this isn't the problem, then the next thing to check is the motherboard.

Good luck!

 

Your UEFI/BIOS (version FE) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.

You have a 802.11n USB Wireless LAN Card:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
NOTE:  The uninstaller may not find the SPTD.sys driver.  Don't worry about it, just let us know in your post.

Riva Tuner (along with MSI Afterburner and EVGA Precision) is known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

Analysis:
The following is for informational purposes only.

**************************Sun Jan 24 11:11:08.013 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\012416-26953-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 0 days 1:18:16.687
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+24 )
BugCheck 100000EA, {ffffe00051f7a080, 0, 0, 0}
BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
Arguments:
Arg1: ffffe00051f7a080, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 0000000000000000, Pointer to offending driver name.
Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).
BUGCHECK_STR:  0xEA
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 24 09:51:30.136 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\012416-27375-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 1 days 4:11:49.812
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+24 )
BugCheck 100000EA, {ffffe0009efc9080, 0, 0, 0}
BugCheck Info: THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
Arguments:
Arg1: ffffe0009efc9080, Pointer to a stuck thread object.  Do .thread then kb on it to find
    the hung location.
Arg2: 0000000000000000, Pointer to a DEFERRED_WATCHDOG object.
Arg3: 0000000000000000, Pointer to offending driver name.
Arg4: 0000000000000000, Number of times "intercepted" bugcheck 0xEA was hit (see notes).
BUGCHECK_STR:  0xEA
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xEA_IMAGE_dxgkrnl.sys
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 18 19:49:03.084 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011816-22250-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.63.amd64fre.th2_release.160104-1513
System Uptime: 1 days 0:09:28.759
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiResetEngine+514 )
BugCheck 119, {a, 76683c, 76683d, ffffe002036cf010}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 000000000000000a, The subtype of the bugcheck:
Arg2: 000000000076683c
Arg3: 000000000076683d
Arg4: ffffe002036cf010
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x119_A_DRIVER_REPORTED_INVALID_ABORTED_FENCE_dxgmms1!VidSchiResetEngine
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 13 11:49:59.056 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011316-31343-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 2:02:54.735
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ccac )
BugCheck 116, {ffffe001a2f7b4c0, fffff8003e0bccac, 0, d}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffe001a2f7b4c0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8003e0bccac, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_atikmpag.sys
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 11 19:23:48.697 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\011216-28718-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 12:07:26.889
Probably caused by : usbhub.sys
BugCheck 9F, {3, ffffe001e9418060, fffff80190864ce0, ffffe001e786d5b0}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe001e9418060, Physical Device Object of the stack
Arg3: fffff80190864ce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001e786d5b0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x9F_3_ASYNC_ADV_POWER_DOWN_netr28ux_IMAGE_usbhub.sys
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan  8 08:56:11.516 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\010816-26625-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 1 days 3:17:05.196
*** ERROR: Module load completed but symbols could not be loaded for Wdf01000.sys
Probably caused by : intelppm.sys ( intelppm!EvtDeviceD0Entry+7f )
BugCheck 7A, {ffffc001f5b23b60, ffffffffc0000242, 16e8df860, fffff801c076457c}
BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
Arguments:
Arg1: ffffc001f5b23b60, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000242, error status (normally i/o status code)
Arg3: 000000016e8df860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff801c076457c, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_c0000242
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x7a_c0000242_intelppm!EvtDeviceD0Entry
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 11 19:27:21.057 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121115-39593-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.17.amd64fre.th2_release.151121-2308
System Uptime: 0 days 9:08:31.316
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiResetEngine+514 )
BugCheck 119, {a, 3cb640, 3cb641, ffffe00137bc4010}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 000000000000000a, The subtype of the bugcheck:
Arg2: 00000000003cb640
Arg3: 00000000003cb641
Arg4: ffffe00137bc4010
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x119_A_DRIVER_REPORTED_INVALID_ABORTED_FENCE_dxgmms1!VidSchiResetEngine
CPUID:        "Intel® Core™ i7 CPU         960  @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: 3198
  BIOS Version                  FE
  BIOS Release Date             12/23/2010
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  X58A-UD3R
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``



3rd Party Drivers:
The following is for information purposes only.

**************************Sun Jan 24 11:11:08.013 2016 (UTC - 5:00)**************************
jraid.sys                   Wed Jan 27 03:58:17 2010 (4B600029)
netr28ux.sys                Thu Jun  5 22:14:29 2014 (53912405)
wsftprp64.sys               Fri Jun 27 10:18:38 2014 (53AD7D3E)
wsddpp.sys                  Wed Mar 18 09:24:22 2015 (55097C86)
gbpddfac64.sys              Mon Mar 23 15:08:30 2015 (551064AE)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
wsddfac.sys                 Wed Apr  1 14:51:52 2015 (551C3E48)
gbprcm64.sys                Tue Jun  9 11:01:32 2015 (5576FFCC)
WinDivert64.sys             Tue Jul  7 14:59:41 2015 (559C219D)
AtihdWT6.sys                Tue Jul  7 21:28:10 2015 (559C7CAA)
atikmpag.sys                Mon Aug  3 21:42:28 2015 (55C01884)
atikmdag.sys                Mon Aug  3 23:28:52 2015 (55C03174)
gbpddreg64.sys              Mon Sep 21 10:02:32 2015 (56000DF8)
gbftin64.sys                Mon Sep 21 10:06:54 2015 (56000EFE)
dtlitescsibus.sys           Thu Sep 24 16:17:21 2015 (56045A51)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
wsddin64.sys                Tue Nov 24 08:07:09 2015 (565460FD)
dtliteusbbus.sys            Sun Nov 29 19:11:50 2015 (565B9446)
aswRdr2.sys                 Tue Dec  1 03:50:56 2015 (565D5F70)
aswRvrt.sys                 Tue Dec  1 03:51:05 2015 (565D5F79)
aswHwid.sys                 Tue Dec  1 03:51:25 2015 (565D5F8D)
aswVmm.sys                  Tue Dec  1 04:09:37 2015 (565D63D1)
aswStm.sys                  Tue Dec  1 04:15:07 2015 (565D651B)
aswMonFlt.sys               Wed Dec  9 11:00:36 2015 (56685024)
aswSnx.sys                  Tue Jan 19 08:48:20 2016 (569E3EA4)
aswSP.sys                   Tue Jan 19 09:04:28 2016 (569E426C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan 18 19:49:03.084 2016 (UTC - 5:00)**************************
aswSnx.sys                  Tue Dec  1 03:51:45 2015 (565D5FA1)
aswSP.sys                   Wed Dec  9 11:16:10 2015 (566853CA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan  8 08:56:11.516 2016 (UTC - 5:00)**************************
AtihdWT6.sys                Mon May 25 21:21:51 2015 (5563CAAF)
atikmpag.sys                Wed Nov  4 16:16:43 2015 (563A75BB)
atikmdag.sys                Wed Nov  4 16:39:32 2015 (563A7B14)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Dec 11 19:27:21.057 2015 (UTC - 5:00)**************************
atikmpag.sys                Fri Aug 21 21:45:00 2015 (55D7D41C)
atikmdag.sys                Fri Aug 21 22:10:03 2015 (55D7D9FB)
aswMonFlt.sys               Tue Dec  1 03:50:00 2015 (565D5F38)
aswSP.sys                   Tue Dec  1 04:10:29 2015 (565D6405)
http://www.carrona.org/drivers/driver.php?id=jraid.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
wsftprp64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
wsddpp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gbpddfac64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
wsddfac.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gbprcm64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
WinDivert64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
gbpddreg64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gbftin64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
wsddin64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
dtliteusbbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Erickmwc

Erickmwc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:29 PM

Posted 25 January 2016 - 08:00 PM

Oh, RivaTSS Rivatuner Statistics Server, sorry about that - http://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html

I was using it to check the temperatures and fps while gaming (in companion with the HWinfo 64), but I'm not going to use it now since can cause the BSOD in some computers)

 

Just unistalled the drivers with the Display Driver Unistaller and installed new ones. The AMD chipset drivers weren't included in the package, should I download just the AMD chipset drivers right (in this case the version 14.4?(not the Crimson update?) - http://support.amd.com/en-us/download/chipset?os=Windows

 I've also unistalled some programs, like Daemon Tools and others I wasn't using

 

I ran the Guild Wars just to check and it actually seemed that the gameplay was even a bit more smooth, but I can't be certain of that. I'll check tomorrow some more times to see if it really solved and I'll write here the news, if not, I'll try the others tips and in last case, try another graphic card. Also, I'll install all Windows Updates asap.

 

Again, thanks a lot usasma, you're a lifesaver.

 

 

---------------------------------------------

Updating - cleaning the drivers and installing new ones didn't work, I'll install the Windows Updates and try some others tips...


Edited by Erickmwc, 26 January 2016 - 05:11 AM.


#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:29 PM

Posted 26 January 2016 - 09:33 AM

Let us know what happens.

If the system still BSOD's, please zip up and upload the contents of C:\Windows\Minidump

If it doesn't want to zip, try copying it to your Desktop and zipping it there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Erickmwc

Erickmwc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:29 PM

Posted 26 January 2016 - 10:13 AM

Let us know what happens.

If the system still BSOD's, please zip up and upload the contents of C:\Windows\Minidump

If it doesn't want to zip, try copying it to your Desktop and zipping it there.

 

 I wasn't able to upload it directly here, so I uploaded to dropbox:

 

https://www.dropbox.com/s/6f3xjftkw9n5juv/Minidump.rar?dl=0

 

I'm defragmenting and optimizing the (C:) now. I also installed all Windows Updates (was missing just 1), and was looking at the eventvwr.msc and besides the

- vídeo driver amdkmdap stoped working,

also the ATI EEU PnP start/stop seems to happens frequently

 

I'll be checking now when it happens again to see the exactly error message that may have caused,

 Thanks in advance



#8 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:29 PM

Posted 26 January 2016 - 04:42 PM

The Admin log is a summary - it may not appear there, or it may appear later on.

The point here is it's an AMD/ATI graphics component and it's spitting errors.

 

Also, don't forget to address the issues with the wireless USB wifi device - as one of the BSOD's blames it.

It's not unusual for drivers to interfere with each other - and cause random seeming BSOD's.

We like to try and fix all the problems - that way a problem with one driver doesn't cascade in to a series of problems with other drivers.

 

There were no new memory dumps in the upload.

Have you experienced any further BSOD's (since the 2 on 24 January)?


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 Erickmwc

Erickmwc
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:05:29 PM

Posted 26 January 2016 - 07:46 PM

I'll try another wifi device now.

 

No, since that day there wasn't any BSOD errors, but the driver still stop working and I receive the message "Display driver stopped responding and has recovered" or the screen just loses it's signal.

It's actually very rare to appear the BSOD, I think was maybe 1-2 weeks ago that I received another and more than a month to others.



#10 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:02:29 PM

Posted 27 January 2016 - 06:03 AM

The "Display driver stopped responding and has recovered" error is a STOP 0x117 error.

It doesn't produce a BSOD.

When the Display driver stopped responding and has NOT recovered, then you'll get a STOP 0x116 error and a BSOD

 

This is still a problem, and it may require that you try another video card to diagnose it.

If you don't have another card to try with, then try purchasing a card from a shop that will give you your money back if you don't need the card.
This is most likely a video card problem - but it can be other things, that's why I urge caution on purchasing a card.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users