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HELP - multiple issues (trojan:startpage)


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#1 rjnitke

rjnitke

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Posted 04 December 2004 - 04:17 AM

Ok....now that I've finally gotten this computer this far....
This is my friend's computer. It was overloaded with spyware and adware. I have been able to at least get it so I can access the internet with some control. Now that I have navigated to this page...here is the HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 3:06:43 AM, on 12/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Hewlett-Packard\HP Instant Support DI\common\motmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fujitsu Service Assistant\bin\mpbtn.exe
C:\hijackthis\HijackThis.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
O4 - HKLM\..\Run: [LoadBtnHnd] C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
O4 - HKLM\..\Run: [IndicatorUtility] C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Hewlett-Packard\HP Instant Support DI\common\motmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] gcm.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [Microsoft Update Machine] gcm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Soas] C:\Documents and Settings\MARLIN\Application Data\nemc.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Fujitsu Service Assistant.lnk = C:\Program Files\Fujitsu Service Assistant\bin\matcli.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - WWW. Prefix: http://
O14 - IERESET.INF: START_PAGE_URL=http://www.cputogo.com/
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nutrodmk.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {15320607-1001-1831-1000-118599957123} - ms-its:mhtml:file://C:\PATH.MHT!http://195.225.176.5//d//nvaspft//oeiewer//lfagtem//girapw//IT//arct.chm::/painter.exe
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/gamdr-it/itd/games3.cab
O16 - DPF: {D22AC3EF-B7D8-11D5-A281-005056BF0101} (plug Class) - http://www.gxplugin.com/loader/dll/gxbplug.dll
O16 - DPF: {DDF44FD9-749F-4761-89BB-E8A59339E459} - http://akamai.downloadv3.com/binaries/Live...ice_9_EN_XP.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?323
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2 (file missing)

I've run adaware, spybot, and symantec AV, but still this CRAP keeps redirecting webpages, changing the homepage, and just causing overall havoc. Help me fix this please. Thanks.

Ron :thumbsup:

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#2 rjnitke

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Posted 04 December 2004 - 08:39 AM

Well.....I was a bit impatient so I started researching the log file items. I fixed everything that didn't belong, wiped them from the face of the harddrive and now his system is running like a charm. I thank all who have posted fixes on this and other help sites.

:thumbsup:

#3 Grinler

Grinler

    Lawrence Abrams


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Posted 16 December 2004 - 05:09 PM

There is still some bad stuff here so you may want to post a new log.




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