I installed a copy of MS Office 365 ProPlus through my school and I am having trouble with MS Word. After a minute or 5 or 10, the screen will go black. It doesn't turn off like when you close the lid or turn off the computer, it displays black. If I close the lid and reopen it, the black screen will go away. Sometimes it will stay away for a minute or 5 or 10, sometimes 1 second. (FYI my lid is set to do nothing upon close, I don't like sleep mode. I have also tried restoring these settings.)
I have disabled all add ins, disabled hardware acceleration, done a full re-install, done an online repair with MS on the phone and so far nothing has fixed the problem.
I have no other issues with this computer, this only happens in Word. Excel and power point, as far as I can tell, work just fine, but Word does not.
I've tried using the event viewer to see if I can catch some process acting up but I really don't know what to look for.
I should mention, just in case, that I was previously using Open Office which I uninstalled after the Word problems started, which was pretty much right away.
Any help would be very much appreciated.