Posted 23 January 2016 - 03:26 PM
Instead of trying in Office, go to your Microsoft account instead. https://account.microsoft.com/about
From there sign in with your Microsoft credentials. Then in the upper right corner you'll see your 'missing' avatar use the pulldown to choose settings. Then on the right side you'll see the Hello greeting. Click the blank image circle and change it there. That will then update to all your Microsoft services.
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