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Dell Sleep Problem


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#1 fishcad

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Posted 21 January 2016 - 01:23 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/592908/dell-xps-8300-windows-7-wont-recover-from-sleep/ - Hamluis.

 

Exact same problem with Win7Pro on a Dell Inspiron 3847; Core i5-4400, 4GB ram.  Updating to Win10 is not a good option.  My wife's computer and she does NOT do well with change.  Running Win7Pro so I can keep running Office 2000 on it.


Edited by hamluis, 22 January 2016 - 12:10 PM.


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#2 fishcad

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Posted 22 January 2016 - 01:28 PM

Just curious about why this was split from the previous post when we are having the same problem.



#3 hamluis

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Posted 22 January 2016 - 03:37 PM

Because the topic was initiated by someone other than you...and we don't piggyback a number of different posts by different members with possibly differing problems...as some forums do.  We feel that the OP does not want any issues considered outside of those posted by her/him...thus we routinely split posts/issues by any other member other than the OP.

 

Louis



#4 QQQQ

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Posted 22 January 2016 - 03:40 PM

They probably split it to avoid confusion, it is preferred to start you own thread even if you have the same symptoms. Just because you have the same symptoms doesn't necessarily mean the fix will be the same.

Have you tried simply rebooting? I have seen sleep problems and sometimes it "just wakes up on the wrong side of the bed so to speak" A simple reboot may fix the issue.



#5 fishcad

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Posted 22 January 2016 - 04:07 PM

When this has happened we have had to turn the computer off.  After waiting several seconds and turning it back on we get the message that Windows is "resuming" not "starting."  I've updated the BIOS per Dell which seemed to solve it for a week or so.  I ran CCleaner which found no registry issues.  The problem has not recurred in the one day since then so we will see.



#6 hamluis

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Posted 22 January 2016 - 04:18 PM

It is NOT recommended to use the registry cleaner function of Ccleaner.  BC does not support the use of such.

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis






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