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Virus or USB glitch causes bizarre running script on computer startup...

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#1 aryllia


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Posted 22 January 2016 - 03:33 AM

Has anyone had any issues starting up their computer with Windows 10?  I need someone to take a look at this photo of what happens when I turn on my computer.  I get weird text running and computer is entirely unresponsive.  This only happens when I have something plugged into the USB port.  Resetting computer and taking USB device out will allow computer to start up normally.


The first time this happened I had my PS3 controller plugged in.  I'd installed a program that would enable me to use my PS3 controller to play games on Steam.  I left the PS3 controller in, turned my computer off and restarted it and this is the text that comes up.  Even when I don't have my PS3 controller plugged in, just a USB memory stick will cause this glitch.  Oh, I upgraded from Windows 7 to Windows 10...while my PS3 controller was innocently plugged in and never thought to remove it.


Does anyone have any idea how to clear my USB cache to avoid this problem on future startups?


Here's a photo of what it looks like...



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#2 usasma


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Posted 22 January 2016 - 06:10 AM

Most likely it's the USB port that's to blame.

Have you tried other USB ports to see if it gives the same behavior?

If it's a Desktop and you're using the front ports - try the back ones

If it's a Laptop and you're using the ports on the left, try those on the right


Beyond that, let's try looking at these reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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