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Runtime Error


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#1 yeeha

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Posted 28 July 2006 - 01:59 PM

Not sure I'm in the right place for this post but... Just a bit ago I had this show up on my screen and I dont know how to fix it.

Runtime Error:

Program: C:\Program Files\Internet Explorer\Iexplore.exe

R6025
-Pure virtual function call

And I also keep getting...

hs-err-pid3068-Notepad

...things on my desktop. Any suggested fixes for either or both of these are greatly appreciated. Any information you may need please let me know how to supply the information.

Thanks all!
Yee

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#2 Enthusiast

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Posted 28 July 2006 - 04:08 PM

Does Internet Explorer still function properly?

#3 yeeha

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Posted 28 July 2006 - 05:56 PM

When the runtime error came up IE closed. I have also been having an issue with a lag while using IE. Looking in task manager, IE & task manager(majority) a few other things & CPU usage is slammed @100%. I have a thread about that in hardware b/c I thought it was a graphics issue but so far haven't been able to get it fixed.

#4 Enthusiast

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Posted 28 July 2006 - 06:00 PM

What have you done about malware scans?

Here are a few. It couldn't hurt to run a few of them.

The web based scans below require Active X so they must be done with Internet Explorer.

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
and
File scanner and virus scanner
http://www.kaspersky.com/scanforvirus


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/


More AV scans:
http://security.symantec.com

http://housecall.trendmicro.com

http://www.coledata.com/virusalert.htm

http://www.cybertechhelp.com/html/misc/av.php

http://www.pandasoftware.es/activescan/activescan-com.asp
http://www.ravantivirus.com/scan/

http://www.bitdefender.com/


Trojan scans –
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
or here:
http://www.aumha.org/win5/a/noads2.htm

#5 yeeha

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Posted 28 July 2006 - 06:04 PM

I have avast, ccleaner & ad-aware SE. I used the ewido until the trial version ran out.

#6 Enthusiast

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Posted 28 July 2006 - 06:12 PM

Ewido now has a freeware resident program:

Ewido Antispyware Free
http://free.grisoft.com/doc/20/lng/us/tpl/v5

I installed it this week and like it very much.

The scans I listed in the previous post are net based - you do not have to install them on your computer. Just click on the links and run the scans. (you may be prompted to allow an Active X applet - allow it)

#7 yeeha

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Posted 28 July 2006 - 06:14 PM

I'm running the sygate scan right now & will run some of the others also & post back with any info.

#8 yeeha

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Posted 28 July 2006 - 08:46 PM

So far tonight:

Sygate - clean
Aumha - clean
Window Security - not cle

Said I have
11 traces Trace.Registry.MyWebSearchToobar
11 traces Trace.Registry.MyWebSearchToolbar
1 trace Trace.Registry.WhenU.UControl
1 trace Trace.File.StartPage
4 trace Trace.TrackingCookie

I did a search files & folders including hidden ones and came up with nothing on either of the MyWebSearch & WhenU.UControl. I dont know how to get rid of them if they are in here hiding somewhere. I also redownloaded Ewido and I have to restart so I'm posting now. I am going to restart and run their scan & will post back tomorrow, Hopefully someone will know how to get rid of the 2 things.

#9 Enthusiast

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Posted 29 July 2006 - 08:10 AM

11 traces Trace.Registry.MyWebSearchToobar
11 traces Trace.Registry.MyWebSearchToolbar
1 trace Trace.Registry.WhenU.UControl

These are malware.

Are you getting popups or does your home page change without your changing it?

Open IE and click the "tools" button
Select "Manage Add-ons"
Deactivate or remove anything that says "My Web" or Whenu"

See if that helps.

You should also post a Hijack This log in our Hijack This forum.

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

#10 yeeha

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Posted 29 July 2006 - 07:35 PM

I ran ewido last night and the only thing that came back from that was....
backdoor.agobot.xb
I have no clue what that is either nor how to remove it.

As for my add ons I have
Adobe PDF Reader Link Helper
Aol Toolbar- disabled- dont know why it's there I dont have AOL anything
Epson Toolband Kicker Class
Real.Com
Shockwave
SSVHelper Class
Sun Java Console
Support Windows Messenger

I'll try to do the Hijack This tonight & post it.

#11 Enthusiast

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Posted 29 July 2006 - 07:50 PM

Our HJT Team experts will help you remove the backdoor and any other malware the HJT Log shows.

Post your log in our HJT forum here:
http://www.bleepingcomputer.com/forums/posthjtlog.html




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