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Stuck on switch on


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9 replies to this topic

#1 SamSaso

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Posted 21 January 2016 - 04:40 PM

Hi

 

Windows 7

 

I'm turning on the PC, it powers up and then just stays on the boot screen. Gives option for DEL and F12 but I cant select either as the keyboard isn't activated (keyboard works fine on other unit). 

 

I've removed the HD, plugged it into another machine and can view my files Ok. So that I think tells me the HD is functioning.

 

Is the next sensible step to put the HD back in and put in a windows 7 disk and perform a system recovery?

 

Obviously I'll backup the data before I do the recovery.

 

Is there any other route I should take first?

 

Thanks



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#2 SamSaso

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Posted 21 January 2016 - 06:32 PM

It looks like I need a 'PS/2 to USB ' adaptor to get the keyboard to work.

 

I haven't got one at hand so will have to pick one up in town tomorrow.



#3 SamSaso

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Posted 25 January 2016 - 08:27 AM

Ok see above posts... the PS/2 to USB adaptor has arrived and it hasn't solved the problem.

 

Can anyone help me with this?



#4 hamluis

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Posted 26 January 2016 - 09:31 AM

Backup valued data files from the hard drive. using other system.  Then...run chkdsk /r command on that drive while it's attached.  Then replace drive to original system and see if you can boot into Windows.

 

Louis



#5 SamSaso

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Posted 26 January 2016 - 06:03 PM

Thanks Louis

 

I've spent the evening doing this. The chkdsk /r command found no errors. I put the drive back in the PC powered it up and it now goes to the 'Windows Resume Loader'. This still requires me to use the keyboard to select an option but the keyboard still doesnt turn on.

 

I've tried booting the PC through all USB's and also through the PS/2 adaptor socket.

 

What would be the next option?

 

Thanks in advance.

 

Sam



#6 hamluis

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Posted 26 January 2016 - 06:36 PM

I'd try a different keyboard...process of elimination.

 

System manufacturer and model?

 

Louis



#7 SamSaso

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Posted 26 January 2016 - 06:43 PM

I've just managed to get windows to boot once, by

 

 

removing power to motherboard

removing MB battery pressing power button a few times

removing a 2Gb stick of RAM

 

I'm just working on process of elimination of each component as windows now gets stuck on boot up. But the keyboard is working.

 

I'll update shortly.

 

Thanks



#8 hamluis

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Posted 26 January 2016 - 06:54 PM

I'd replace the CR2032 battery with a new one.  IMO, all of this points to it being a likely contributor and it's cheap, easily replaced.

 

Louis



#9 SamSaso

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Posted 26 January 2016 - 07:54 PM

Strangely it appears that a stick of RAM has failed, when 1 stick is removed the PC fires up fine (albeit a bit slowly). then I swap the RAM stick over it won't fire up. 

 

So I've ordered a couple of new sticks, this will upgrade it from a total of 2Gb to 4Gb

 

Plus a CR2032 ordered just for good measure

 

PC is a 

 

Packard Bell iMedia S3720

 

Thanks for your assistance Louis



#10 hamluis

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Posted 27 January 2016 - 07:05 AM

Nice work on your part :).

 

Happy computing :).

 

Louis






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