Microsoft is initiating a global voluntary recall of Surface Pro power cords amid concerns of over-heating.
According to sources in Microsoft's Authorized Device Reseller (ADR) channel, Pro machines built before 15 July last year will qualify to be swapped out as part of an exchange program. A spokesman at Microsoft sent us a statement:
"As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord."
Details of how customers can obtain a "free" replacement cable are in the offing, but Microsoft made no further statement at this point.
The recall does not impact Surface RTs because these ARM-based devices use a different power supply.