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Recall: Bring out yer dead and over-heating Microsoft Surface Pro power cords


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#1 JohnC_21

JohnC_21

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Posted 20 January 2016 - 02:11 PM

From The Inquirer

 

Microsoft is initiating a global voluntary recall of Surface Pro power cords amid concerns of over-heating.

According to sources in Microsoft's Authorized Device Reseller (ADR) channel, Pro machines built before 15 July last year will qualify to be swapped out as part of an exchange program. A spokesman at Microsoft sent us a statement:

 

"As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord."

 

Details of how customers can obtain a "free" replacement cable are in the offing, but Microsoft made no further statement at this point.

The recall does not impact Surface RTs because these ARM-based devices use a different power supply.



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